News and Analysis
Chatmeter Report Reveals Keys to Dominating Local Ratings
A recent report by reputation management company Chatmeter shows how retailers focused on in-store experiences and customer service managed to come out on top in online reviews over the holiday season.
LBMA Podcast: Amazon Go, Mobiquity Goes Blockchain, Unacast raises $17.5M
This Week in Location Based Marketing is a weekly video podcast from the Location Based Marketing Association with Asif Khan, Rob Woodbridge & Aubriana Lopez. On the show: Fazoli’s, Trump gets into food stamps, ESRI buys ClearTerra, and Localz.
Street Fight Daily: Amazon & Walmart Disrupt Grocery, Facebook Pulls Plug on Separate Feed
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… With Competition from Amazon and Walmart, It’s Getting Tougher for Local Grocers… Facebook, Diverging from Snap, Decides Separating News from Friends and Media Unwise… Attribution Blind Spots Are Eating Into Your Performance…
Commentary
AOL: Time To Pack It In Or Patch Things Up?
Wow, everyone’s ganging up on Patch these days. No surprise, since it’s tied so closely to Aol., a company that has been declared dead so many times by frustrated naysayers that if it ever did expire nobody would believe the news. Yeah, Patch probably gets the dark shade of that negative halo…
Hello Privacy, Meet the New ‘Presence’ – Location
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Many years ago, when you were probably a tween, i was at AOL (sorry, Aol.) and a degree away from the following nugget. I think the folks involved included Ted , Barry Appelman and maybe Eric Bosco. I could have that a bit wrong but roll with me – I’m not the official techstorian and they’ll tell me if I’m wrong…
Civic Networking: The Next Next Thing?
This is the first in a series of guest posts by thought leaders in the local arena. We asked where local-social media might go in 2011.
By Tom Grubisich
Some Cassandras are forecasting the end of social networking. I will keep my ear next to my computer for the sound of some 600 million people migrating to the next big thing, but don’t think Facebook faces doomsday any time soon. Or Foursquare, Yelp or Gowalla, to name just a few of the proliferating social networks that have claimed a piece of Web space. But I do think social networking is on the threshold of an important evolution that will both affirm its basic value but also take it into new and ever more beneficial directions. Shaping this transformation are economic, technological and societal forces that are propelling people toward a path with many entry points but one destination: to act together and to do so smarter and locally…
Latest Posts
LBMA Podcast: Placecast’s New Mobile Ad Platform, Bing Partners With Local Corp
On the show: Audi brings public desire and reward to the Mini in London, Estimote powered by iBeacon is just the start of the mote world, Coca-Cola’s Positivity Wall, and PayPal takes their hands-free payments to the masses. Plus Chuck Martin’s Mobile Minute gives us the Cool vs. Creepy scale for location based marketing…
Street Fight Daily: Google Wallet Comes To iOS, Groupon’s Monster Rally
A roundup of today’s big stories in hyperlocal content, commerce, and technology… Google Wallet Finally Comes to the iPhone (With a Big Asterisk) (AllThingsD)… Three Reasons Groupon’s Monster Rally Will Continue (Wall Street Journal)… Yelp CEO Jeremy Stoppelman Ignored Advice From Elon Musk and Peter Thiel And Succeeded Anyway (CNNMoney)…
Community News Revenues: How the Networks Compare to the ‘Indies’
I was surprised — shocked, actually — to discover that the regional community news network Daily Voice has average ad sales of only $38,000 annually on a current basis at each of its 41 sites in suburban Connecticut and New York. Is this the new normal for ad revenue at community news sites? I went to four other community news publishers-owners, all independents, to get their reaction…
Case Study: Lowe’s Builds On Mobile Strategy With In-Store Item Locators
As consumers get savvier in the way they use mobile technology while shopping at brick-and-mortar stores, retailers are beginning to provide their own tools to combat the showrooming effect. For Lowe’s, that means offering mobile tools that shoppers can use to locate items in-store, scan barcodes, read product reviews, check out image galleries, and manage their own loyalty program accounts…
Street Fight Daily: Groupon Bolsters Events, nCrowd’s Acquisition Spree Continues
A roundup of today’s big stories in hyperlocal content, commerce, and technology… Groupon Bolsters its Offerings With SideTour Deal (Wall Street Journal)… Still Clinging To The Daily Deals Dream? One (Very Active) Buyer Temains (PandoDaily)… Why Consumer Reports Says You Can’t Trust Angie’s List (Forbes)…
Calculating the ROI of Local Search Campaigns
How can we calculate just how much return a given business can expect on the investment of time, money, or both into a local search campaign? For many business owners, it’s that type of dollars and cents calculation that will drive them to decide whether or not to move forward with a campaign. Other metrics are important but ultimately secondary to the bottom line…
Marketing to the ‘Happy’ Majority of SMBs
The local search industry needs to offer more responsive solutions for the average small business owner. The industry can’t simply drive more leads — it has to drive more, better-qualified, and better-paying leads at profit margins that incentivize buy-in from a business consumer that demands all or nothing. Only by catering to the “disconnected and contented majority” can the industry push itself to the highest standard of usability and convenience…
Street Fight Daily: Google Wallet Expands, Square IPO ‘Eventual’
A roundup of today’s big stories in hyperlocal content, commerce, and technology… Google Expands Digital Wallet Offering (Wall Street Journal)… Jack Dorsey: Square IPO Will Happen ‘Eventually’ (Mashable)… With Webvan’s Implosion as Cautionary Tale, Instacart Slowly Begins to Expand, Starting With Chicago (AllThingsD))…
8 Strategies for Selling Cloud-Based POS Systems to SMBs
Cloud-based point-of-sale systems are an easy sell for vendors working with small businesses without existing mechanisms in place for handling transactions, but getting an established merchant who has already invested thousands of dollars in a legacy POS system to consider making the switch to mobile is a trickier proposition. So what is the secret to onboarding more merchants, including those who already have hardware POS systems in place? To find out, we spoke with several experts from the mPOS industry…
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