News and Analysis
This Solution Showcases the Future of Collecting Customer Feedback at POS
Online reviews are one of the hot trends in local, reshaping how brick-and-mortar businesses stand out when trying to attract nearby customers. Tapping into the local Zeitgeist in a different use case, TruRating and GK Software are integrating their tech to allow businesses to garner feedback from their customers at the point of sale.
Forget the Alexa-Powered Toilet. The Big Local News at CES is the Amazon Echo Auto
While it may be the Alexa-powered toilet dominating water-cooler conversation this week, the real device to look out for is Amazon’s Echo Auto, an Alexa-powered, voice-activated product that will provide all the utility of Alexa, and connections to other voice-activated devices, from the dashboard of buyers’ cars. The device, which can be requested for just $25 and is available to a limited number of consumers now, has already been requested a whopping one million times—and counting.
Commentary
As Local Search Behavior Evolves, Marketing Spending Will Follow
Merchants and marketers have to be findable and present useful information regardless of the searcher’s context. And that’s where the mechanics of local search marketing get messy. It feels like a great opportunity for tools and managed services that help break down those silos, and measure effectiveness across or between them.
Latest Posts
Street Fight Daily: Analyzing Yesterday’s Apple Event, Square Plans Q4 IPO
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… The Same, Only More So: Apple Introduces Comprehensive Refresh of Mobile, Wearables, and TV (Street Fight)… Square Said to Seek Fourth-Quarter IPO as Twitter Decision Looms (Bloomberg)… It’s Not ‘Winner-Take-All’ for Uber or Lyft, Says the Only Investor in Both (Business Insider)…
Swipely CEO: We Want to Provide the Operating Platform That Restaurants Run On
“If you’re not going to fundamentally improve the guest experience, then there’s really no motivation for either the consumer to change the way that they’re buying in the restaurant or for the merchant to replace the operating practices they have,” said Swipely CEO Angus Davis about mobile payments.
Street Fight Daily: Google Will Test Grocery Delivery, How Facebook’s Pages Update Affects SMBs
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Google Becomes a Rival to Amazon to Deliver Your Fresh Fruits and Veggies (Mashable)… Facebook Update Means More Shopping Pages Are on the Way (Recode)… Amazon Launches a Food Delivery Service Via Prime Now, Starting in Seattle (TechCrunch)…
The Not-So-Low-Hanging Fruit: Why the Local Market Remains Elusive
“The great challenge of winning the local market boils down to balancing sufficient reach and scale with specificity,” writes Noah Elkin, who is joining Street Fight today as managing editor. “It turns out thinking globally and acting locally isn’t always easy — as a consumer or a marketer.”
M&A Report: A Long, Hard Look at Loyalty Programs
Loyalty encompasses more than just promotions and punchcards. Tech companies that connect the data dots and create meaningful, accurate consumer personas that explain why we as consumers are loyal to a brand (not a promotion) should be able to parlay that information into new revenue per customer.
Street Fight Daily: Uber’s Big E-commerce Push, Amazon’s Restaurants Division Hires Staff
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Report: Uber to Begin E-commerce Deliveries Soon (The Next Web)… Amazon Hiring Staff for New Restaurant Division in Seattle, New York (Recode)… Once-Troubled Hyperlocal News Brand Patch Expands to Austin; Here’s the How and Why (Austin Business Journal)…
Street Fight’s Big 3
Street Fight Columns
Street Fight Categories
Authentic Storytelling: Real-Life Scenarios Showcase Brand Values and Build Trust