News and Analysis
Upserve Uses Restaurant Transaction Data to Track Industry Trends
Upserve recently released its State of the Restaurant Industry Report, using data pulled from thousands of restaurants and millions of transactions through the United States. Performing a retroactive analysis, Upserve’s data science team looked at 2017 trends to see which predicted trends lived up to the hype, and which fell flat.
Commentary
AOL: Time To Pack It In Or Patch Things Up?
Wow, everyone’s ganging up on Patch these days. No surprise, since it’s tied so closely to Aol., a company that has been declared dead so many times by frustrated naysayers that if it ever did expire nobody would believe the news. Yeah, Patch probably gets the dark shade of that negative halo…
Hello Privacy, Meet the New ‘Presence’ – Location

Many years ago, when you were probably a tween, i was at AOL (sorry, Aol.) and a degree away from the following nugget. I think the folks involved included Ted , Barry Appelman and maybe Eric Bosco. I could have that a bit wrong but roll with me – I’m not the official techstorian and they’ll tell me if I’m wrong…
Civic Networking: The Next Next Thing?
This is the first in a series of guest posts by thought leaders in the local arena. We asked where local-social media might go in 2011.
By Tom Grubisich
Some Cassandras are forecasting the end of social networking. I will keep my ear next to my computer for the sound of some 600 million people migrating to the next big thing, but don’t think Facebook faces doomsday any time soon. Or Foursquare, Yelp or Gowalla, to name just a few of the proliferating social networks that have claimed a piece of Web space. But I do think social networking is on the threshold of an important evolution that will both affirm its basic value but also take it into new and ever more beneficial directions. Shaping this transformation are economic, technological and societal forces that are propelling people toward a path with many entry points but one destination: to act together and to do so smarter and locally…
Latest Posts
In Fight Against Amazon, Retail Finds New Ally In Tech
Nearly two decades after the launch of Amazon.com, brick-and-mortar retailers still face a very real threat from the Web. But today, the industry has a critical new partner: the tech community. Retail has emerged as one of the fastest growing sectors in the technology industry, with venture capitalists, startups and retailers themselves, building products to fuse the web with our in-store experience…
Openings and New Hires at YPG, Living Social, BrightRoll, Act-on, NeuStar
Every two weeks, Search Influence’s Kelly Benish — who knows practically everyone in hyperlocal — covers some of the latest job changes taking place in this dynamic industry. In this week’s edition, new hires at Mediative and Brightroll, plus jobs at Yext, The Weather Channel, LinkedIn and more…
LBMA Podcast: Zipments, ExactTarget, and David Shalaby of TapTrack
On the show: Facebook uses your data to help carriers market to you better; Zipments proves we are in a bubble by raising $2.25M; ExactTarget moves into location; ESA partners with DMTI; SpeakGeo launches; Intersec gets their Weve on; Bump acquired by Google; a Lowe’s case study; and app of the week Basewarp…
Street Fight Daily: Ebay Buys Braintree, Square’s Next Move
A roundup of today’s big stories in hyperlocal content, commerce, and technology… EBay Buys Braintree, a Payments Start-Up (New York Times)… Square’s Next Move: Jump On A Platform (ReadWrite)… Clinkle Becomes A Tech Celebrity Magnet, Landing Richard Branson As An Investor (Clinkle)…
Too Many Local Journalists Are Missing The Big Story: Revenue
In the new digital era, which requires journalists to widen their lens far beyond the next big story, they are beginning to channel their passion into how to engage users, embrace technology and examine the limitations of their traditional “Fourth Estate” role is in the community. All good. But there’s one area where local journalists have yet to bring the full measure of their passion — revenue.
Case Study: Blimpie Closes the Loop With New Mobile Gaming App
“For a restaurant company like ours, millenials are hugely important,” says Steve Evans, vice president of marketing at Blimpie, the quick-serve restaurant with nearly 1,000 franchise locations. “They tend to be a huge customer base for years to come, and all the research that we’ve seen shows consumers make their brand choices — and their brand loyalty — early on in life. If you get people in their earlier years, they’re still open to change.”
Street Fight Daily: Fake Yelp Reviews Rise, Yahoo Gives Maps A Facelift
A roundup of today’s big stories in hyperlocal content, commerce, and technology… A Whopping 20% Of Yelp Reviews Are Fake (MarketWatch)… Surprise: Yahoo Maps Gets A Facelift, New Features (SearchEngineLand)… Hyperlocal Power: Urban Compass Raises $20M At A $150M Valuation; Adds Advance Publications And Marc Benioff As Investors (TechCrunch)…
Digital First Partners With PaperG For Digital Ads
Digital First Media has teamed up with PaperG to build custom multi-device advertising campaigns for both desktop and mobile. The partnership allows PaperG, which automates display advertising campaigns for small businesses, to provide Digital First Media’s network of nearly 1,000 sales representatives with a full-service platform ad solution for mobile and desktop…
The Local Sharing Economy Is Here (But Scale Will Prove Difficult)
Every iteration of things that can be shared, from baby clothes to power boats, has been picked through by college students who have been steeped in the gospel of Zuck and turned into a local service set to scale. The problem, however, is that almost every startup gets stuck at city one. The reason? If the sharing requires some sort of physical exchange of goods or services, then it requires the commitment of two people who live close to each other to complete transaction. And they need to find each other even though the just-launched app won’t reach critical mass for a long time…
Mobile Is Huge — But Two Key Elements Could Slow Its Growth
We in the media think we’re in the information business, when the reality is that we’re very much in the advertising business, and advertising is in disruption right now. In their effort to influence and produce results, marketers are simply unable to demonstrate even a modicum of restraint when it comes to the line between useful and nuisance.
Beyond Likes: Win Hearts with Emotional Marketing