News and Analysis

Street Fight Daily: Google & Apple Boost Local AR, Foursquare’s New Location-Based Creative

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Report: Smartphones, Developer Kits Drive Local AR and Visual Search… Foursquare’s New In-House Agency Will Pump Out Location-Based Creative… Marketers Still Shy Away from Venturing Too Deep into Ad Tech…

Sprinklr Launches AI Solution to Help Brands Manage Customer Experiences at Scale

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Dubbed Sprinklr Intuition, Sprinklr’s AI tool can process an average of 700 million messages per day across social channels, and it becomes smarter with each customer interaction.

Street Fight Daily: Scandal Fails to Dent Facebook’s Growth, AI Biz Expected to Boom

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Increased Facebook Ad Prices Drive Revenue Growth… Gartner Expects the AI Business Market to Grow 70% This Year… Advertisers, Agencies Agree Transparency in Ad Buying Is A Problem, But Disagree on the Blame…

Commentary

Information Wants to Be Free, but Local Data Is Currency

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The sizable overlap between consumer-generated information and enterprise control is experienced every day in the world of local search.Though few local search companies could exist without licensed data, once that data gets inside their walls, it becomes a foundation upon which consumer-generated data adds value to a service…

How Enhanced Targeting Will Change Local Commerce in 2013

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Restaurants are moving away from the traditional daily-deal model and demanding more targeted services. In 2013 we will see the marketing landscape dominated by three types of marketing services addressing more specific merchant goals: snipers, niche pure plays, and the cycle-conscious…

Local Mapping Services and the Public Trust

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The towering presence of Google in the mapping world today is testament to its success in product development, but this also indicates something else. People don’t just think of maps as a product to be consumed. It seems that we have begun to consider mapping services as a public trust…

Latest Posts

Street Fight Daily: Twitter Buys Gnip, Google Developing Microcamera Contact Lens

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technologygnip_1x1Twitter Embraces Its Data and Buys Gnip (GigaOm)… Google’s Microcamera Contact Lens Is Coming to an Eyeball Near You (Time)… Seeking Growth, The Payments Industry Embraces New Technologies (TechCrunch)…

Facebook’s Levy: ‘No Singular Event’ Triggered Decline in Businesses’ Organic Reach

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According to multiple reports, the social networking company has “slashed organic page reach,” reducing the number of users which can see a business’s photos, posts, and updates. In a wide ranging interview with Street Fight, Dan Levy, director of small business at Facebook, talks about the decline organic reach for businesses, the evolving relationship between marketer and consumer, and the company’s unique challenge of managing 25 million business clients…

7 Tools for Re-activating Dormant Customers

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The cost of acquiring a new customer is five times higher than the cost to keep an existing one, which is one of the reasons why businesses of all sizes are beefing up their loyalty programs and using social media to keep fans engaged. But what about customers who’ve fallen off the bandwagon — those whose accounts have gone dormant after not coming in for a period of weeks or months?

Street Fight Daily: Facebook Eyes Mobile Payments, Microsoft Supports Passbook

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technologyFacebook Moves Deeper Into Mobile Payments (Financial Times)… Microsoft’s Windows Phone 8.1 Update Supports Apple Passbook Passes (TechCrunch)… A Silicon Valley Disater: A 21-Year-Old Stanford Kid Got $30 Million, Then Everything Blew Up (Business Insider) …

The New Patch: One Site’s ‘Entrepreneurial’ Editor on the First 60 Days

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Patch, under its new owner Hale Global, is experimenting with new approaches for structuring and operating hyperlocal news sites, which, in general, have a reputation for losing money. One experiment is creating entrepreneurial editor-publishers for sites in the strongest markets. Sixty days into the experiment, longtime reporter Susan Petroni, explains her new dual role at the Framingham, Mass., Patch…

6 Strategies for Maximizing the Effects of Pay-Per-Call Campaigns

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Pay-per-call campaigns may not be sexy, but they have proven to be extremely effective for both small businesses and large multi-location organizations. Particularly in “high-value categories” like professional services, home services, travel, insurance, and automotive, phone leads can be more valuable than online clicks or impressions. Here are six strategies that merchants should utilize to maximize the effects of their pay-per-call campaigns…

Street Fight Daily: Google Tracks Offline Purchases, Alibaba Buys Mapping Firm

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technologyGoogle Tests a Way to Follow You to the Mall (Wall Street Journal)…. Alibaba to Acquire Chinese Mapping Firm as Buying Spree Continues (New York Times)… Digital First Names David J. Butler Its Editor-in-Chief (Poynter)…

Openings and New Hires at ReachLocal, Main Street Hub, Digital First

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Every two weeks, Search Influence’s Kelly Benish — who knows practically everyone in hyperlocal — covers some of the latest job changes taking place in this dynamic industry. In this week’s edition, new hires and jobs at Hulu, Company Town, Angie’s List, Factual, Search Influence, and Facebook…

UrbanSitter

Why UrbanSitter Raised $15M to Simplify Booking Babysitters

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With Facebook Connect, UrbanSitter shows parents which sitters are hired and recommended by others in their community, and allows real-time updates and interaction when the sitters are on the job. Street Fight recently caught up with UrbanSitter founder and CEO Lynn Perkins to talk about the challenges in building trust and how her company thrives in the “flexible work economy” facilitated by mobile apps.

Using Data to Ignite Growth

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DataBeat — VentureBeat’s second annual big data conference on May 19-20 in San Francisco — is laser-focused on helping companies increase profitability through smart analytics and big data tools…