Commentary
The Good and Bad of Local Discovery on Our Summer Road Trip
Greetings from a summer road trip in the Pacific Northwest. Amid games of twenty questions and alphabet animals, we have faced the typical needs of the traveler: shelter, food, gas, and fun. Naturally, we’ve turned to local search, just like the other 31% of leisure travelers (up from 18% in 2010). I’ve written mainly about local search on the homefront and travel is another kind of use case entirely, one that in many ways has been “solved” by existing services — but has it? In our experience, you often have to be creative to get what you need…
Everybody Is a Media Company, So Now What?
The explosive growth of personal media has disrupted everything it touches. The same inexpensive tools that consumers are now using are also available to any-sized businesses, which has the potential of entirely leveling the playing field in consumer goods and services by driving down the cost of marketing. The neighborhood doughnut shop can just as easily make and distribute media as the Kroger Bakery up the street or, by God, even Walmart. We may chuckle today but just wait…
How Facebook’s Rumored News Product Could Hurt Local Sites
News websites dodged a bullet when Facebook didn’t announce a rumored RSS or news-in-your-news-feed product yesterday. If Facebook actually got serious about these plans, news websites could expect an even larger portion of their site’s traffic to be directed through the social network — and their brands could be endangered…
Latest Posts
The Sharing Economy Goes Behind the Counter
We tend to think of the sharing economy as a consumer movement that helps us hail a ride or find a place to stay. But the basic logic driving the shift will soon start to impact the more mundane aspects of small business, allowing merchants to enjoy some of the advantages of scale that their larger competitors do…
How Customer Retention Plays a Key Role in SMB Marketing
Approximately 60% of SMBs spend the majority of their annual marketing budgets on customer retention, because it delivers such a strong return on investment. Within customer retention, email marketing is considered the most effective digital marketing tactic, followed by social media and content marketing…
Street Fight Daily: Google’s Local Algorithm, Amazon’s Square Competitor
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Google “Pigeon” Updates Local Search Algorithm With Stronger Ties To Web Search Signal (SearchEngineLand)… Amazon Set to Launch Square-competitor in August as it Develops Biometric Payment Solutions (9to5Mac)… Car-Hailing Service, Lyft, Reaches Deal to Operate in New York City (New York Times)…
5 Ways to Increase Redemptions of Mobile Coupons
Mobile coupon usage is on the upswing, with 75% of mobile shoppers having redeemed a coupon from their smartphones last year, and 80% saying their perceptions of a retailer would improve if that retailer offered mobile deals. Despite the obvious consumer interest in mobile coupons, however, many retailers — and particularly, smaller merchants — are still struggling to get their footing in this new marketing world…
LBMA Podcast: Bonnaroo’s Beacons, Autograph’s Henry Lawson
Top stories of the week include: Heineken’s @wherenext twitter service; Clear Channel launches its “Connect” platform; Petpace tracks the health of your pet; AdNear teams up with Mindshare for location targeting in Asia; Samsung launches “CentreStage” in BestBuy; Marriott launches LocalPerks; and Birchbox opens up a real-life store in SoHo…
Street Fight Daily: Zillow Eyes Trulia, Facebook and Uber Discuss Partnership
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Zillow Seeking to Buy Rival Property Site Trulia (Bloomberg)… Facebook and Uber Discuss Integration of Car Service Into Messenger (Recode)… LivingSocial’s Losses Narrow in the Second Wuarter (Washington Post)…
WPP Mobile Exec: Location Already ‘Not Special’ in Ad Tech
In a conversation this week, Michael Lieberman, chief executive North America at WPP’s Joule, discussed the copy-cat syndrome among mobile-local ad tech, how brands have ditched geo-fencing, and why influencing consumers’ impulse purchases might be the next big growth market for digital marketing dollars…
How Community Involvement Can Pay Off for Local Publishers
Commuter traffic tie-ups and convenience store holdups can’t be the heart of a community news product. “Duty” coverage is still part of many sites’ content menu, but, by itself, it can’t build a solid relationship with community. The trick is to empower users “to take action to improve their communities”…
Street Fight Daily: The ‘New’ Foursquare, Apple Eyes Mobile Wallet
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… The Next Age of Foursquare Begins Today (Verge)… Apple’s Mobile Wallet Talks Heat Up (Information)… New Google Maps for Android and iOS Takes a Jab at Foursquare (Mashable)…
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