News and Analysis

This Fast-Growing E-Commerce Management Platform Has the Attention of Pepsi and P&G

Content Analytics, which fancies itself “the only end-to-end eCommerce management platform,” is growing at a rapid clip, and big brands are taking note. The company announced on Tuesday its eighth consecutive quarter of YOY growth exceeding 100%.

How JumpCrew Grew to a Team of 200 in Just About Two Years

The way that people are going about acquiring new customers has really kind of been the same for the last 15–20 years,” CEO Robert Henderson said. He hopes that JumpCrew’s services will change that. “We’re putting together those solutions in packages and processes that are really easy for businesses to understand,” he said.

Study: Accuracy is the Most Important Factor for Marketers Buying or Using Audience Data

In a poll of 300 advertisers that buy or use audience data, data management platform Lotame found that 84% say the accuracy of the data is the most important factor in determining whether they’ll buy it and if they’ll buy more of it.

Commentary

How Online Review Sites Can Regain Consumers’ Trust

As long as there are economic incentives to create bogus reviews, unscrupulous people and businesses will continue to exploit the platforms that make it easy to deceive. For the local players seeking to help users in selecting a great business, use the offline world as a guide. Require an identity, build communities of real people sharing advice, and give legitimate customers a megaphone to honestly rate the service received…

Is Groupon’s Deal Marketplace Undermining Merchants?

It has been my understanding that the purpose of daily deals is purely customer acquisition — to bring in new customers, not to target your existing ones. With the new marketplace focus, however, it seems as though this is no longer the case. I recently did a search for some of Groupon’s top NYC marketplace offers and I found that the company seems to be cannibalizing the local businesses’ existing customers by using Google AdWords to bid on nearly every Marketplace deal’s local business name…

Do Small Businesses Really Need a Website?

The website is the richest online repository of compelling information about a business, but it probably isn’t its primary means of attracting customers. Rather, customers who find you via Google Maps or Facebook may need to refer to your website in the event a third party search doesn’t provide enough information to make a buying decision. The website serves as a last stage effort to win business that hasn’t already been secured via local search…

Latest Posts

Why Entrepreneurial Publishing is Catching Fire in Local Digital

Traditional journalistic publishing models are collapsing right before our eyes as entrepreneurs — often with no standard journalistic background — are starting highly innovative and financially promising community news websites in many metro markets. In this Q & A, the University of Florida’s Randy Bennett explains how and why this new model of publishing is starting to replace the old models exemplified by the corporate businesses of “legacy” newspapers and broadcasters…

Should Local Advertising be Bracing Itself for On-Demand?

For the local advertising industry, which is still withstanding ripples with its shift from print to digital, why not look ahead to on-demand? Just because expectations among SMB owners have been conditioned towards moderate turnaround doesn’t mean an SMB wouldn’t be absolutely thrilled to have their newly purchased website and SEM package running tomorrow instead of next month…

LBMA Podcast: Live From SM2 With Nestle, Mobiquity and Factual

On the show: We are LIVE from SM2 in New York City so this is a unique episode for us. We cover the top two stories of the week which are Shopkick selling to SK Telecom and PayPal’s partnership with Samsung for wearable payments. We also have four live guests…

Street Fight Daily: Groupon Goes After Groceries, Google’s ‘Physical Web’

A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology…With New App, Groupon Goes After Grocery Deals (New York Times)… Google Reveals ‘The Physical Web,’ A Project To Make Internet Of Things Interaction App-Less (TechCrunch)… Here’s The Evidence That Google’s Search Results Are Horribly Biased (Business Insider)…

How to Maintain a Rational Social Marketing Strategy in a Confusing Landscape

Small business owners may find themselves perplexed by the variety of opportunities to engage socially with consumers. Of course, it would be premature to suggest that any SMB needs an Ello marketing strategy. But there’s an advantage to be gained in keeping your marketing strategy attuned to the groups actively pursuing interests relevant to your business…

Conference Notebook: Location Is an Obvious Asset for Trulia

At the Mobile Marketing Association’s 2014 SM2 Conference Wednesday, marketers from some of the nation’s largest brands talked about the evolving role of location in their marketing mix and the challenges in balancing an appetite for new technologies with the needs of an existing brand…

Street Fight Daily: Gannett Buys Rest of Cars.com, Angie’s List Struggles

A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology…Gannett Buys the Rest of Cars.com for $1.8 Billion (Businessweek)… Why Angie’s List Is In Trouble (Time)… PayPal Taps an Outsider to Push It Into a New Era (New York Times)…

After Spinoff, ReachLocal Founders Relaunch ClubLocal as Serviz

Late last year, ReachLocal founders Michael Kline and Zorik Gordon parted ways with the company and spun off a still-nascent local commerce project, ClubLocal, that both helped develop. Today, the long-time executives have relaunched the project as Serviz, an application that builds on many of the services core functionality….

Conference Notebook: Toyota Motors Turns to Location Targeting on Mobile

It’s Advertising Week in New York, and that means the marketers from around the world come together to talk shop, make deals, and blow off some steam. At the Mobile Marketing Association’s 2014 SM2 Conference Tuesday, marketers from some of the nation’s largest brands talked about the evolving role of location in their marketing mix…

Street Fight Daily: News Corp Buys Move.com, Angie’s List Mulls Sale

A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technologyRupert Murdoch Wants to Sell You Your Next Home (Time)… A Report Says Angie’s List Might Sell Itself And Now Its Stock Is Surging (Business Insider)… The Real Reason PayPal Isn’t an Apple Pay Preferred Partner (BankInnovation)…