News and Analysis

Can Yelp Extend Its Moment in the Sun?

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“[Yelp has] not been very innovative in approaching the many needs of the SMB markets,” Mike Blumenthal writes to David Mihm. “It would seem that there could be (or should have been?) a raft of functionality that they could provide from appointments to customer follow-up that would be a natural fit.”

LinkedIn Focuses on Revving Up Its SMB Efforts

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“There is a huge market of smaller companies, and it is a fast-growing segment. There is definitely momentum,” says LinkedIn’s independent agency head Ryan Wilson. “But they are often made to feel like second-class citizens. Enterprise companies have been getting all the love.”

Street Fight Daily: Facebook Explores Offline-to-Online, Foursquare Partners with InfoScout

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Can Brands Create Facebook Custom Audiences Based On Brick-and-Mortar Visits?… Foursquare Partners with InfoScout to Offer Fuller Picture of Customer Journey… Postmates Relies on Streaming Data to Deliver Positive Experiences on Demand…

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Street Fight Daily: Groupon Misses Estimates, Google Buys Frommer’s

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A roundup of today’s big stories in hyperlocal content, commerce, and technology... Google-Frommer’s Deal Shows That Travel and Local Are Two Sides of Same Coin (GigaOm)… Groupon Sales Miss Estimates as Online Deal Demand Dims (Bloomberg Businessweek)… Is Google Eying a Same-Day Delivery Service? (Business Insider)…

Armed With New Funding, LocalBonus Stresses Universality, Convenience

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The New York-based company recently closed a $900,000 round of financing, led by Payment Ventures, as well as Actinic Ventures and other angels to compete in the crowded loyalty space. Street Fight caught up with CEO Derek Webster to discuss LocalBonus’s place in the loyalty fray, and to see what the company is planning to do with its new funding…

Aligning Creative and Location to Make Better Mobile Ads

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The ability to break creative down to where the consumer is interacting with location is already emerging as the next big trend for mobile marketing. Hand selecting where you want your creative to reach your customer makes a lot of sense — and the more you make it common practice, the more successful your mobile marketing efforts will be…

Street Fight Daily: Groupon Staff Strained, Foursquare ‘Nearby Friends’ Back

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A roundup of today’s big stories in hyperlocal content, commerce, and technology... Groupon Staff Feel the Heat (Wall Street Journal)… ‘Nearby Friends’ Feature Returns to Foursquare (PC Mag)… St. Paul Daily Puts Engagement On Wheels (NetNewsCheck)…

Tracking and Analyzing Key Data in the Merchant Offer Redemption Loop

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Employing a process that leverages the right tools at key points in the offer redemption loop is the key to getting a complete picture of offer program effectiveness. The foundation for this process includes data collection at the point of offer redemption and throughout the life of the customer-merchant relationship. Merchants and marketers can integrate this data into their existing reporting to understand customer lifetime value…

PODCAST: This Week in Location-Based Marketing — Nokia, Banjo

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In this week’s episode, hosts Rob Woodbridge and Asif Khan discuss the new map and direction functionality on the Nook; Nokia gets Groupon in a daily deals partnership and GM gets cars to detect pedestrians; plus funding news, our resource of the week and Banjo CEO Damien Patton…

Street Fight Daily: Gilt City Names New Head, Facebook Courts SMBs

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A roundup of today’s big stories in hyperlocal content, commerce, and technology.Sarah Chubb, Former President Of Conde Nast Digital, Is Now President Of Gilt City (SAI)… Facebook Courts Small Business Dollars With Easy Social Ad Campaign Creation (TechCrunch)…  Reid Hoffman: Groupon Made Multiple Missteps While Going Public (PandoDaily)…

Getting Local Online Ad Dollars to Flow Into Hyperlocal News

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Hyperlocal news sites are turning up everywhere, but advertisers aren’t following them nearly as fast. “Advertisers don’t want to be around local news,” Gordon Borrell, CEO of Borrell Associates, told Street Fight. I went to several people building business models around hyperlocal news to find out how they are planning to turn the tables on Borrell’s assessment…

Case Study: Hotel Boosts Business, Cuts Costs With Facebook Contests

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In December 2011, hotelier Ronan McAuley decided to forego traditional advertising and focus his resources on social media. He now uses Offerpop to run competitions and promotions on his hotel’s Facebook page — business is already up 18%, while his marketing costs are only 20% of what they once were…

Street Fight Daily: Ford Integrates Offers, Web Readership Booming

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A roundup of today’s big stories in hyperlocal content, commerce, and technology.Daily Deals Are Coming to Your Car (Wired)… Why Starbucks is betting on Square (GigaOm)… Two Years After the Tipping Point, Papers’ Web Readership is Booming (Paid Content)…