News and Analysis

Street Fight Daily: Verizon Offers Rewards for User Data, LinkedIn Sharpens AdTech Strategy

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Verizon Wants to Build an Advertising Juggernaut. It Needs Consumer Data First… LinkedIn Bolsters AdTech Game, Launches Audience Network… WhatsApp Tools and Features for Businesses Are Coming…

6 Mobile Customer Service Platforms for Retailers

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Tech vendors are stepping in with mobile solutions designed to expand the ways store associates interact with customers. These solutions allow employees to do everything from checking inventory and processing transactions on smartphones to accessing real-time information about current promotions and customer purchase histories.

Street Fight Daily: Online Brands Go Brick-and-Mortar, Voice-Assistant Arms Race Escalates

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Why E-Commerce Brands Are Opening Brick-and-Mortar Stores… Amazon and Apple Escalate Battle of Virtual Assistants… Tech Companies, Led by Amazon, Spend More Than Any Other U.S. Companies on R&D…

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Survey: 91% of Brands to Maintain or Increase Local Spend in 2013

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The study also found that while SEO and social media marketing dominated in 2012, more and more brands are looking to invest in new tactics in 2013. While mobile leads the way in terms of new types of marketing, over a third of brands surveyed said they wanted to use online customer reviews (31%) and local blogs (31.5%) in the coming year…

Street Fight Daily: Waze Gets Social, LivingSocial Fallout Continues

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A roundup of today’s big stories in hyperlocal content, commerce, and technology.Waze Gets More Social, Helps Users Share Location and Connect (GigaOm)… LivingSocial May Need a Deal of Its Own (The Wall Street Journal)… Zillow Acquires Real Estate Shopping And Collaboration Platform For Brokers And Homebuyers, Buyfolio (TechCrunch)…

SeeClickFix Partners With HuffPo, Takes On Sandy

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In the lead up to the storm, the New Haven-based company hooked up with the Huffington Post and NBC Washington to embed its interactive widget, which is already used by the Journal Register Company as well as smaller hyperlocal sites, into the sites’ storm-tracking coverage. Street Fight caught up with Ben Berkowitz, the co-founder and CEO of SeeClickFix, to talk about why “the crowd” is critical during major events…

Guess Who Has a Hyperlocal Foothold in 156 Locations?

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So what exactly is the CBS Local product for consumers, merchants and advertisers? “We are local media business that is focused on four areas: News, Sports, Music and Lifestyle content,” said CBS Local Digital Media president Ezra Kucharz in an email interview. “We reach consumers online, mobile and over-the-air. Merchants and advertisers work with us to reach consumers whether on a national or local level.”

User Friendly Media Acquires App Express

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User Friendly Media has acquired App Express, a mobile app builder for SMB’s. The two companies have had a reseller partnership since March, and the App Express mobile platform will now be available to all of UFM’s SMB customers…

Street Fight Daily: Hyperlocal Sees ‘Sandy’ Bump, Yelp Adds Menus

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A roundup of today’s big stories in hyperlocal content, commerce, and technology.Hurricane Sandy Boosts Local Online News Brands (AdWeek)… Yelp Launching Visual Menus With User-Contributed Photos (TechCrunch)… Location-Based Services to Bring in $4B Revenue in 2012 (Mobile Marketer)…

Report Identifies ‘Avid Local Search Users,’ 50% of All Searches

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Twenty-four percent of consumers who conduct “local” searches are highly tech-savvy early adopters who own multiple mobile devices, use mobile shopping apps, purchase daily deals and post reviews of businesses more than the average population, according to a new white paper. The report also notes that this group accounts for 50% of all local searches.

Marketers Adopting New Metrics Like ‘Footfall’ and ‘Deals Redeemed’

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Not only has the world of mobile deals exploded, from Foursquare to Groupon, Dealfind and more. There has also been a shift in metrics for determining success. In the old days we would look at mobile ads and measure their effectiveness in terms of CPMs, click-throughs and such. But with the advent of location-based services, that’s simply not enough. Many businesses are turning to new metrics such as increases in footfall; deals redeemed; and the number of friends you share deals with. I refer to this as social magnification.

Street Fight Daily: Apple Exec Exits Over Maps, Village Voice Sues Yelp

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A roundup of today’s big stories in hyperlocal content, commerce, and technology.An Apple Exit Over Maps (Wall Street Journal)… Village Voice Sues Yelp for Using “Best of” (PaidContent)… Could Sandy be Instagram’s Big Citizen Journalism Moment? (Pando Daily)…

Hyperlocals Dig In as Sandy Bears Down on East Coast Communities

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From Cape May, N.J., up the Atlantic Coast to New England, hyperlocal news sites put on their slickers and boots to prepare for “perfect storm” Sandy. We asked a few publishers what they have been doing today as they gear for more intense news around Sandy as the storm soon makes landfall along the eastern seaboard.