News and Analysis
Street Culture: Sitter.me CEO on Owning Mistakes and Terrible-but-Fun Team Building
“How we view mistakes is you admit it, you learn very quickly, and then turn it around,” says Sitter.me CEO and co-founder Kristen Stiles. After quoting a client a wrong price, Stiles owned up to the error, and the company develop a new procedure to ensure similar stakes would not be made again.
Commentary
Memo to Google: Solve the Local Data Problem With Local Data
I think we can now state definitively that the big upsurge in claimed listings that might have occurred as a result of Google’s choice to embed local listings within its social network, a little over five months ago, will not happen on its own. Rather than achieving Facebook levels of adoption, Google+ Local is still an arena where participation depends heavily on early adopters as well as the assistance of local SEO consultants and companies like mine…
As Paywalls Evolve, So Does the Perception of Paywalls
It’s time to acknowledge that, overall, people are starting to get used to paying for content online — especially on smartphones and tablets. It will be interesting to see how the various paywall models play out over time, but I have become more confident that paywalls (in some form or fashion) are a piece of the puzzle to running a profitable hyperlocal or regional news website…
The Role of Directories in the New Local Ecosystem
Marissa Mayer’s announcement that Yahoo would be moving its focus away from local search, along with some other significant factors in the developing local ecosystem, calls into question the continued viability of a robust marketplace of local directory and search sites. Here are a few harbingers of a potentially more consolidated future…
Latest Posts
5 Local Marketplaces for Childcare Services
What Taskrabbit has done for household errands, Uber has done for transportation, and ZocDoc has done for local physician services, a handful of hyperlocal vendors are aiming to now do for childcare. By harnessing the power of social recommendations and connecting parents with babysitters in their own communities, local marketplaces for childcare services are harnessing technology to facilitate online networking within physical communities…
A New Way to Think About Local: Last Mile Advertising
While advertisers today seek to take advantage of an increasingly fragmented media environment, those focused on local advertising have different challenges and opportunities in that they are in closer proximity to the point of purchase. Even with the tremendous growth of online shopping and e-commerce, two-thirds of all local purchases are still taking place in-person at brick-and-mortar locations…
Street Fight Daily: GrubHub Prices IPO, Flurry Tracks Users Offline
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… GrubHub Sets Price Range for I.P.O. (New York Times)… Flurry Launches Service to Track Mobile App Users, Offline (AdAge)… China Set to Cap Transfers Using Mobile-Payment Services (Wall Street Journal)…
With Partnerships, YP’s Consumer Product Takes a Back Seat
Last week, YP announced a deal with Yelp in which the Yellow Pages spin-off will sell Yelp’s core advertising product to the company’s small business clients. For YP, and its owner Cerberus Capital, the agreement is the culmination of a deeper strategic push and a tacit acknowledgment that its role as leading consumer brand, which defined its print past, might be waning…
5 Tools to Collect Customer Data Using Checkout Technology
Ecommerce retailers have always had a leg up on brick-and-mortar businesses when it comes to collecting data about their customers’ shopping behaviors and buying habits, but now a group of hyperlocal vendors is providing offline merchants with similar sets of tools. These vendors are using data from a merchant’s POS system to build detailed customer profiles, even in an offline environment…
Street Fight Daily: Sprint Eyes Small Business, PayPal Tracks In-Store Visits
Probabilistic Device Matching Isn’t Perfect — But It Works
The use of probabilistic matching or statistical IDs to link multiple devices to an individual is often dismissed based on dubious accuracy. It’s true that the practice will never be 100% accurate, but even taking the conservative estimate at the lower end of this range, probabilistic matching enables marketers to scale their mobile advertising campaigns with reasonable expectations of performance…
Discovering Common Ground Among ‘Indie’ and Corporate Hyperlocal Sites
The digital Grand Canyon that has divided independent and corporate hyperlocal news sites is not looking so immense lately. The “indies” and the corporates are still kicking up a lot of dust in their community-by-community competition. But these rivals are changing their operations and strategies in ways that make them look more alike than different…
Street Fight Daily: Yelp Partners With YP, Airbnb’s $10B Valuation
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Yelp, YP Partner in Local Advertising Deal (SearchEngineLand)… New Capital Could Raise Airbnb Value To $10 Billion (New York Times)… The Newsonomics of Selling Cars.com (Nieman Journalism Lab)…
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