News and Analysis
Factual Partners with Airship and Braze to Power Location-Based Mobile Marketing
The partnership will enhance Airship and Braze’s efforts to furnish clients with precise mobile messaging based on the location of the customers they want to reach. Airship and Braze help brands engage their customers, retaining their business and ideally driving them back in-store. Airship rebranded, dropping the Urban from its name, last month.
Foursquare’s Location-Based Loyalty Metrics Point to Best Practices for Casual Restaurants
Brushing aside customer surveys and other imprecise measures of customer loyalty, location intelligence firm Foursquare released a location-based report this morning that evaluates best practices and practitioners in loyalty among casual restaurant chains.
Most importantly for future considerations, the report suggests that brands can improve loyalty in all four of the areas that contributed to its index.
Report: Consumer Expectations for Brands Higher than Ever in Age of Convenience
With the omnichannel age upon us, the impact of bad customer experiences is unprecedented. The main fear for businesses should no longer be a standoff between the worker behind the customer service desk and the angry customer who failed to get his discount; it should be the rant that hits social and is shared or liked a slew of times, dragging digital reputations through the mud.
Commentary
The New Proximity: A Second Phase in Mobile Brings Here and Now to Life
The first phase of mobile software relied on us to express a desire and thereby to enable a service. Our actions initiated services that capitalized on the phone’s ability to maximize proximity. Now we’re entering a second phase where, for many of us, connectivity and location awareness will be active for longer stretches of our days.
Mihm & Blumenthal: How Google’s Monetization Shift Will Impact Local Search
In this new feature, local marketing gurus David Mihm and Mike Blumenthal kick around some of the biggest ideas affecting the local search ecosystem and the broader industry. This edition looks at the latest changes from Google and how local marketers should react.
Could the ‘Smart Home’ Be the Next Big Opportunity in Local?
We can now make a taxi, a pizza, or a plumber appear with nothing more than clicking a button or speaking a phrase. And convenience-hungry consumers not only want more, they’re expecting it. Smart home technology is now on deck to deliver on that expectation.
Latest Posts
Webinar Recap: Marketing and Customer Engagement Tactics for the Holiday Season
Black Friday is a week away. Is there anything brands and merchants can do before then to make their local marketing stand out amid the holiday crush? Yesterday’s Street Fight webinar, “Real-Time Location-Based Marketing Strategies for the Holidays,” in conjunction with Brandify, indicated there’s still time to implement some practical tactics that can make a difference.
Street Fight Daily: Square’s IPO Pricing Lower Than Anticipated, Google Brings App Content into Search
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… For Its IPO, Square Scales Back Valuation by $3 Billion (New York Times)… Google Just Scored a Huge Win for Its Mobile Search (Business Insider)… Starboard Urges Yahoo to Drop Alibaba Spinoff Plan (Wall Street Journal)…
StructuredWeb’s Nissan: We’re Just Starting to See the Complexity Curve Going Up
Long sales cycles, smaller target audiences, higher transaction values — all these characteristics separate B2B from B2C marketing. “There’s a level of precision that you need to have in the B2B space, because otherwise you can spend a lot of money without seeing any results,” said StructuredWeb president and CEO Daniel Nissan.
All Politics Is Data for 2016 and Beyond
The saying used to be that “all politics is local.” A more appropriate term for the 2016 election cycle might be “all politics is data.” In fact, with their emphasis on audience and local targeting and their growing adoption of programmatic buying, political campaigns have begun to increasingly resemble marketing campaigns.
Street Fight Daily: Google Brings Back Google+, Angie’s List Says No to Acquisition (Again)
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Four Reasons Why Google Is Bringing Google Plus Back to Life (Recode)… Angie’s List Turns Down IAC’s Second Offer to Buy It — This Time for $512 Million (Business Insider)… Lyft Executive Says on Track to Hit $1 Billion in Gross Revenue (New York Times)…
The Challenge for ‘Indie’ News Sites: Monetizing Highly Engaged Audiences
When they met at their recent Chicago convention, independent community publishers and editors talked a lot about what might be called “reve-news.” On everybody’s mind at the Local Independent Online Newspaper (LION) Publishers’ annual meeting was how to monetize news. Even weddings and obituaries can contribute to local news publishers’ bottom line.
5 Tools for Display Ad Creation and Distribution
Programmatic-driven ad spend is expected to reach $14.2 billion worldwide this year. However, research by AppNexus indicates 97 percent of programmatic campaigns still lack targeted creative for individual audience segments. To satisfy this need, more hyperlocal vendors now are creating tools that businesses can use to generate targeted ad content without hiring their own in-house teams. Here are five tools for display ad creation and distribution.
Street Fight Daily: Google Gets Mobile Support from Facebook, Apple Maps Adds Foursquare Data
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Google Gets Surprise Ally in Mobile-App Search Push: Facebook (Wall Street Journal)… Foursquare Joins Apple Maps Data Sources as Company Builds Out Ecosystem (Search Engine Land)… Uber Is Creating a Ride-Sharing Mesh Network with Its New ‘Destinations’ Feature (The Next Web)…
Retail, Restaurants, and Roofers: Where Does On-Demand Work (and Not)?
A year into the on-demand revolution, the question persists: Where’s it going next? So far, it’s gone into nearly every local vertical, but there are still areas with the right conditions for on-demand models to take root, some of which remain underdeveloped. These include higher-end professional services like lawyers and doctors, project-based work like design and writing, and, of course, SMBs, especially when it comes to local marketing and advertising.
Report: Executive Survey on Hyperlocal Tech and Tactics
What’s on the mind of technology and marketing suppliers targeting the connected local economy? They’re keen on mobile — perhaps too keen — but struggling with their own companies’ brand awareness. The dichotomy between small businesses and national chains that sell locally is profound, and presents difficult challenges in scaling to support either, let alone both, according to Street Fight Insights analysis.
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Google’s New AI Search Rules Create a Challenge for MULO Brands