News and Analysis
Vendors Rush to Bring Privacy Verification Solutions to Market
The demand for data privacy is at an all-time high, just as consumer trust in the technology space is at an all-time low. Advertisers are grappling with wasted ad spend and uncertainty over ad verification. The market is in disarray, and technology vendors are hoping they have a solution to the problem.
Just this month, the offline consumer intelligence and measurement company Cuebiq launched a new verification solution for third-party data. The solution gives advertisers verifiable proof of compliance with the European Union’s General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
Consumers Welcome Some Automated Business Messaging, But Humans Must Tag Along to Help
More than half of consumers are frustrated by customer-service situations in which they can only interact with automated agents, and nearly one in five even reporting feeling angry in those situations. That’s per a new survey of U.S. consumers conducted by The Harris Poll and commissioned by call tracking and analytics firm Invoca.
Texting Allows Marketers to Reach Customers Where They Spend the Most Time
Seventy-six percent of consumers are already receiving texts from businesses, and a majority of consumers across all age groups would prefer that more businesses take up texting as a mode of communication, a new report from business text messaging platform ZipWhip indicates.
A whopping 83% of Gen-Z respondents and 82% of millennials said they “wish more businesses” would use texting. Even for older generations, that number made up a more than slight majority, including 76% of Gen-Xers and 64% of Baby Boomers.
Commentary
State of Hyperlocal Report: What’s Hot in Local Marketing and Commerce
social media, data and analytics, and mobile—especially geotargeting—are the hot technology investments for marketing and commerce. The investment in data and analytics is in part driven by the biggest overall industry challenge, online-to-offline attribution measurement, and one of the most difficult issues facing individual companies, proving ROI to customers.
How Brands Can Get More Out of Their Brick-and-Mortar Marketing
Marketers that fail to see local storefronts as a critical channel are missing out on a rich sales opportunity. Brands invest $70 billion in local markets each year, but a significant portion of that spend often goes to waste because they fail to work collaboratively with their local partners.
What Is the Essential Digital Marketing Bundle for Local Businesses?
Where should small businesses be spending their money (or energy) right now to maximize their digital investment? Mike Blumenthal and David Mihm say it all starts with a website and listings management, and includes a variety of services like email newsletters, reviews management, and even Facebook ads.
Latest Posts
Sponsored Content: One Fitness Brand Flexes Mobile Muscle to be Found by Local Customers
Growth in health and fitness related apps is 87% faster than other industries and because of the New Year, overall search traffic is at a high. We compared 24-Hour Fitness and L.A. Fitness to see which brand could best KO Local.
Street Fight Daily: Bing Emphasizes Local With Updated Mobile App, Investors Bet Blind on Uber
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Bing’s New App Focuses on Finding Deals, Local Offers (TechCrunch)… Deal Shows Investors Are Willing to Make a Blind Bet on Uber (New York Times)… Yelp Needs Some Help (Wall Street Journal)…
Street Culture: Parking App SpotHero and Employees Working Out the Kinks
SpotHero, an on-demand app that helps drivers find parking spots, is at a turning point in its growth. The company grew from 35 employees to 75 in 2015, and is currently hiring for about 20 positions. The company is working to create policies that will keep everyone engaged and the business moving forward.
How the SMB/Local Advertising Community Can Avoid ‘Bad Ads’
Google’s recent “Better Ads” report demonstrates that while digital is a great channel for reaching consumers, a positive experience is perhaps the most crucial component of a successful ad campaign, especially for advertisers using programmatic to buy and serve their ads.
LBMA Podcast: Miami Heat Taps AisleLabs, UberRush Delivers for Nordstrom
On the show: Coors Light brings local music tastes to your ears with help from Shazam; Wells Fargo and BoA welcome ApplePay; PeopleCount launches PlacesCount; Best Buy brings in Slyce; ViaDirect partners with Broadsign; ShopperTrak launches Advanced Analytics offering; and more.
Street Fight Daily: GrubHub to Rebrand, New Stats Show Importance of Mobile to Physical Shopping
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… GrubHub Q4 Financials Show Growth as Company Plans a Rebranding (Chicago Business Journal)… More Than M-Commerce: Mobile Is Part of 46% of All Shopping Journeys (GeoMarketing)… Internet of Things Is Changing How Media and Entertainment Companies Operate (eMarketer)…
New President’s Focus at Hearst Digital: ‘News Users Can’t Get Anywhere Else’
“Many quality news sites with paywalls equate ‘premium’ with ‘quality journalism,’ where the paywall encircles the most expensive, ambitious and time-consuming public-service journalism,” says Rob Barrett, who recently took over as president of Hearst Newspapers Digital. “That’s not how the minds of consumers necessarily work.”
As Mobile Ordering Platforms Evolve, Expect More Personalization and Integration
Consumers are more likely to seek out restaurants that accept mobile orders, with 34% saying that technology is the reason why they’re ordering takeout more frequently. To keep these customers excited and engaged, vendors have to keep innovating and improving. Here are some predictions from top executives about where things are headed.
Street Fight Daily: Geofeedia to Expand After $17M Series B, How Patch Succeeds Post-AOL
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Geofeedia Raises $17M to Help Businesses Tap Into Social Location Data (TechCrunch)… Patch Rebounds After Split From AOL (Wall Street Journal)… Why Would Amazon Want To Be the New Barnes & Noble? (New Yorker)…
With New Attribution Feature, Placed Can Tell Whether Your Billboard Is Hot or Not
Seattle-based Placed announced this morning that with Placed Attribution, which was unveiled back in July, the company can bridge the gap between OOH ads (billboards) and physical store visitations.
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