News and Analysis

Want to Know How Long the Wait For that Hot New Restaurant Is? There’s a Google Integration for That

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Building on the Reserve with Google offerings that have made the tech giant’s SERPs the new homepage of local businesses, Google seems to be adding a feature that allows people searching for local restaurants to sign up for a waitlist. Busy folks with a penchant for busy eateries rejoice. 

How 5 Retail Brands Are Maximizing the Power of User-Generated Content

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Photos and videos that shoppers post on social media convey sentiment about brands, giving fellow consumers—and brands themselves—an uncensored look at how people really feel about their products and services. How brands harness this feedback is evolving, as brand marketers find new ways to glean insights from the unstructured consumer feedback being posted on social media and elsewhere online. Here are five examples of brands that are engaging shoppers across social channels and taking full advantage of the content that customers post on their own online accounts.

New Hires at Kobie, AppNexus, Rewards Network

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Every two weeks, our jobs columnist Geoff Michener provides a roundup of the latest hires in the digital marketing and media ecosystems. This week’s edition also includes new hires at Digital Ocean and Acceleration Partners.

Commentary

Maps.me Offers Open Source Alternative to Google and Apple Maps

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I’m impressed by the level of detail and by some key differentiators that make Maps.me seem like a fresh approach to mobile navigation. Indeed, I can see the app eventually finding favor in the U.S. marketplace. Even before that happens, local marketers should take note.

Bringing Brands Into the Fold, inMarket Touts Its ‘Three-Sided’ Beacon Network

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inMarket’s strategic product is not the app, the value is created by their network. Their network links dozens of publishers’ apps to retailers that host inMarket beacons and, the third stakeholder in the network, the brands, whose products are being promoted. In this video, CEO Todd DiPaola talks about the importance of this network.

Tackling the Problem of Measurement in Local

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“Google’s always had the disadvantage of being a more complex and opaque product than Facebook,” writes David Mihm, “but it feels like they’ve made almost zero progress on this front in the last eight years.”

Latest Posts

LBMA Podcast: UberMedia Introduces LROI Concept, Soundpays Launches Mobile Wallet in Canada

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On the show: UberMedia introduces LROI concept; Soundpays launches mobile wallet in Canada; Mobify Buys Dónde; bfonics launches Wi-Fi beacon; racist tweets on billboards in Brazil; Tyrers Department Store tests “Digital Clothing Rail.” Plus, news from Aruba Networks; Domino’s; Placemeter; Krispy Kreme and NCR; and Blue Bite and Rouge Media.

Raise Report: Netsertive, EatStreet, Factual Secure New Funding

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Every two weeks we round up some of the biggest fundraises taking place in hyperlocal marketing, commerce, and tech. In this edition, new investments include rounds for Netsertive, EatStreet, and Factual.

The Power of Pairing: 4 Reasons Matching Is Gaining Traction in Local Home Services

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When variables such as trust, uncertainty, availability, and geography are at the core of decision-making — as they so often are when it comes to hiring professionals to perform home services — matching, especially when coupled with ratings and reviews, offers consumers peace of mind. It also provides an immediate connection in an often urgent and sometimes complicated time of need.

Street Fight Daily: Twitter Will Show Ads to ‘Casual Viewers,’ Location Startup Factual Raises $35M

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Twitter Aims to Show Advertising to Much Wider Audience (New York Times)… Startup Factual Knows Your Commute, and Much More (Wall Street Journal)… Billy Penn and Knight Foundation Want to Build ‘Yelp for Mobile News’ (Poynter)…

6 Ways Local Merchants Can Use Rewards to Bring in Holiday Shoppers

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Consumers are expected to spend $630.5 billion this holiday shopping season. Local merchants are fighting tooth and nail to take back a larger share of that revenue from their ecommerce competitors. Here’s what industry leaders said about the types of incentives that work best for encouraging shoppers to make holiday purchases at local retail businesses instead of big-box stores or ecommerce sites.

Why Location Management Matters in the Age of Mobile and Social

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If SEO is about websites and marketing is about brand awareness, location management is about brick-and-mortar businesses and removing friction along the customer journey from online search to offline purchase. Ignore it at your peril.

Street Fight Daily: Uber Launches Food Delivery App, Walmart Develops Own Mobile Payments Service

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Uber Tests Standalone Food Delivery App (TechCrunch)… Walmart to Offer Smartphone Payments in Stores (Wall Street Journal)… Facebook Is Updating Instant Articles to Help Publishers Make More Money (Adweek)…

Street Fight Daily: Yahoo Will Spin Off Core Businesses, Pinterest Buys Two Search-Centric Startups

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Yahoo Is Said to End Plan to Spin Off Alibaba Stake (New York Times)… Pinterest Buys Two Startups to Bolster Image Search (Wall Street Journal)… Uber Is Testing a New Service That Sounds Exactly Like a Bus (Business Insider)…

PlaceIQ Teams Up with IRI to Tackle Online-to-Offline Attribution

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Marketers face a number of big challenges today. One is pinpointing their audiences as they move from device to device — and then from platform to platform on those different devices. Another is making sense all of the data consumers generate in the scores of micro-interactions they have every day across the devices and platforms they use. A third is online-to-offline attribution. The partnership with IRI that PlaceIQ announced today is a step toward tackling these hurdles.

Why 2016 Will Be a Big Year for iOS 9

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Apple has established a new standard for conducting “nearby” searches, thanks to an enhancement to the Apple Spotlight search functionality. This moves the consumer down the path to purchase in a few significant ways, including proactive local search content and results that change by time of day.