News and Analysis

Contact Center Should Be the Marketing Engine

Expert Roundup: How Will Retail Transform in 2021?

Share this:

Retail transformation experts expound on Google and Amazon’s approaches to e-commerce, managing customer relationships, and targeting after cookies.

The Stakes of Apple’s IDFA Change

Share this:

The IDFA change means that iPhone users will be asked whether they want to allow tracking when they open apps. It will deal a blow to digital advertising.

Google’s Latest Privacy Play Has Big Implications for the Open Web

Looking for the ‘Big Picture’ in Local Search

Share this:

Tunnel vision is an issue that’s long plagued the SEO community. Single-location rank trackers don’t tell the complete story of how well a business is really performing in local search results. But with so many avenues to go down in measuring success, it’s almost impossible not to get sidetracked from time to time.  If businesses […]

Commentary

Will Consumer Privacy Be the Defining Issue of 2019?

Share this:

Though their terms are not identical, in essence both GDPR and CCPA are designed to give consumers the power to stop companies from collecting personal data, to review all personal data a company may have collected, and to request deletion of any stored data. Both regulations strike a major blow in favor of the concept that ownership of personal data ultimately resides with the individual and not with companies who may profit from it.

LBMA Podcast: Burger King Swipes McDonald’s Customers, Target Experiments with AR

Share this:

On this week’s LBMA podcast: AdMov, Xamoom celebrates “Silent Night,” Burger King swipes McDonald’s customers, Dunkin’ fools Portland, MA, Stella Artois’ beer-serving robot, Target selling Christmas trees with AR.

Cybersecurity Firm DEVCON Says It Can Knock Out ‘Bad Ads’ Costing Publishers Billions

Share this:

In this Q&A, cyber-security company DEVCON co-founder and CEO Maggie Louie details how she says her company halts “bad ads” before they victimize publishers and their readers.

Latest Posts

Nashville Publisher’s Goal From Facebook Journalism Project: More Revenue

Share this:

After considerable agitation from news publishers, Facebook launched a Journalism Project earlier this year “to better support publishers’ needs.” A six-month update said the Journalism Project has met with 2,500 publishers around the world to get their stories (and, no doubt, grievances) first hand and offer help with an array of Facebook products.

Street Fight Daily: Advertisers Return to YouTube, Shopify Launches Square Rival

Share this:

A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Months Removed from Brand Safety Boycott, YouTube Wins Over Advertisers Again… Shopify Launches New Card Reader to Compete with Square… Facebook Changes the News Feed to Reward Fast-Loading Sites…

SMB Index: July Was a Banner Month for Local Stocks

Share this:

July 2017 was a strong month for the SCP SMB Index which gained 4.6% versus the other benchmark indices we track. The SCP SMB Index also outperformed all other indices on a total returns basis, now up 33.2% since Jan 4, 2016.

How Red Wing Shoes Finds Its Stride in Brand Marketing

Share this:

Even with a history that spans more than 110 years, the company cannot take for granted that its product will remain front and center with buyers. Dave Schneider, Red Wing’s CMO, spoke with Street Fight recently about keeping the brand connected to its audience and the Wall of Honor, which lets customers share stories about their trusty, well-worn boots.

Using Social Media for Enterprise Local Marketing: Comparing Twitter and Facebook Marketers

Share this:

Surveys suggest social media is pretty influential for shoppers, particularly young ones, although they gravitate to Instagram and Snapchat. Big brands are taking heed. Although packaged goods giant P&G said it was paring back its most highly-targeted Facebook ads, it recently confirmed that it was maintaining its overall Facebook spending.

Street Fight Daily: Businesses and Users Love Instagram Stories, Snap Rolls Out Measurement Program

Share this:

A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Half of Businesses on Instagram Use Stories As It Turns 1… Snap Rolls Out New Measurement Program… 10 Ways Brands Could Use Apple’s Augmented-Reality Platform…

After Some Challenging Pivots, Moz Digs Deeper for Growth

Share this:

After several years of fast growth pushing into a variety of different marketing products , the firm announced last August that it was laying off 28 percent of its workforce in order to refocus on its core competencies. We caught up with CEO Sarah Bird recently to talk about the changes and where she sees the digital marketing industry headed.

inMarket Expands Audiences Segmenting Product in Bid to Fix Programmatic Location Accuracy

Share this:

In-store advertising vendor inMarket is expanding its offerings to agency trading desks this morning, with the announcement that it’s opening up its Audiences segmenting product as a self-service solution. Beginning today, agency bid desks will be able to use inMarket’s reservoir of first-party location data to enable hyperlocal targeting.

Street Fight Daily: Amazon Creeps Up on Ad Duopoly, Facebook Invests in Conversational AI

Share this:

A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Advertisers Warm to Amazon’s Increasing Ad Pitch… Facebook Buys an AI Startup to Turn Its Middling Assistant into a Siri Killer… Autonomous Vehicles Projected to Drive In-Car Advertising…

Local SEO Guide Launches Tool for Tracking Google My Business Updates

Share this:

The company is releasing a tool to minimize unapproved changes to Google My Business pages. Although Local SEO Guide’s Locadium tool was originally developed for the company’s own clients, CEO Andrew Shotland says the decision was made to open Locadium up to the general public after a number of SEO firms expressed interest.