News and Analysis
OOH into Action: Travel Surges, Consumer Habits Shift, and Brands Respond
How disruptive was the Covid-19 pandemic? So much so that it is still being used barometer to measure everything from travel to consumer sales. “COVID was a major inflection point that reshaped routines, mobility patterns, and media consumption,” said Anna Bager, President and CEO of the OAAA (Out of Home Advertising Association of America). “Using […]
Yext Report Confirms AI Search Is Reshaping Brand Discovery
AI tools are no longer experimental — they’re mainstream. According to Yext’s new 2025 AI Search Archetypes report, 62% of consumers globally now trust AI tools to guide their brand decisions, signaling a major behavioral shift in how people search, compare, and commit to brands. The study, conducted in partnership with Researchscape, surveyed over 2,200 […]
Summer Foods: Burger, Pizza, and Ice Cream BOOMs & BUSTs
As the temperatures heat up, so does the popularity of the “foods of summer.” Families gather, and people take road trips. This year domestic vacations are on the upswing. Along with those adventures come spending at c-stores, roadside restaurants including MULO (multi-location) brands, and retailers. According to Statista, French fries, fried chicken, and hamburgers are […]
Commentary
Building Blocks of a Multi-location Marketing Campaign
In today’s increasingly competitive digital marketplace, multi-location brands face unique challenges formulating their geographically driven marketing strategies. From maintaining brand consistency to tailoring efforts for local markets, businesses with multiple locations must walk a fine line between brand consistency and local relevance. With the right approach, brands can address these challenges effectively and build campaigns […]
Streets Ahead: Google’s AI Driven Search, Apple Business Connect
In this week’s Streets Ahead update, we discuss Google’s new AI-driven search features and updates to Apple Business Connect that expand business presence to the Apple ecosystem. Google Introduces New Search Features The News Google is introducing AI-driven enhancements to its search features, focusing on providing diverse and intuitive ways for users to interact with […]
Streets Ahead: Facebook Local Tab, DOJ Weighs Google Breakup
In this week’s Streets Ahead update, SOCi looks at Facebook’s new local tab as well as the DOJ recent recommendations that may lead to the breakup of Google. Facebook Unveils Local Tab in Youth-Focused App Redesign The News Facebook has introduced a major app redesign, described by Social Media Today as a “youth-focused refresh.” This update […]
Latest Posts
What’s Shwell in Attracting Hourly Workers?
No, that’s not a typo. MULO (multi-location) convenience store (C-store) brand Sheetz is opening a massive “Shwellness Center” across the street from one of its major locations in Pennsylvania. This center will offer some of the lifestyle benefits of its current Shwellness center (see below), as well as routine medical appointments, physical therapy, and behavior […]
Know Your Client’s Target Audience
Maximizing the impact of your communications — whether in marketing, public relations, or any other approach used to share a brand story — requires paying close attention to context. Without considering context, brands risk coming across as irrelevant or untrustworthy, even when they have a solid solution to a consumer problem. When context is properly […]
The Freezer Beyond the Grocery & C-Store
Cryotherapy is one of the latest categories to scale in the health, wellness, and longevity space. In this column, we’ve detailed how brick-and-mortar businesses have expanded far beyond the typical gym as the population ages and become more concerned about staying healthy longer. Highly specialized brands and franchises are offering body-related services like IVs. I […]
The Future Role of Agencies: Redefining Success with AI, Software, and Automation
The agency landscape is undergoing a seismic shift, driven by the growing reliance on AI, automated software, and modular technology stacks. Traditional models—built on labor-intensive execution and service-heavy financial structures—are rapidly evolving as agencies step into roles that blend technology, strategy, and consulting. This evolution represents an opportunity for agencies to lead with innovation, leveraging […]
Early Spending Results are In! MULO BOOMs this Holiday Season
As of this writing, Black Friday and Cyber Monday (now seemingly extended to Cyber Week) are behind us. MULO (multi-location) pundits and agencies involved in retail and restaurant analyses and predictions are starting to call the winners and losers in the holiday Street Fight, which now involves battles between brands, products, SMBs, and MULO chains, […]
Street Fight LIVE Insights: Stopping at C-Stores with Mike Templeton
Some people collect snow globes or stickers on road trips. Others boast that they’ve seen all the National Parks. Still others have a thing for selfies in front of weird vintage structures. But Mike Templeton, one of the speakers at Street Fight LIVE stops at and collects insights from convenience stores (C-stores), the unsung heroes […]
The MULO Dozen: November in Review
As November and 2024 draws to a close, news from MULO (multi-location) brands has hardly slowed down! In fact, this season is a make-or-break for retailers, restaurants, C-stores, and service businesses as consumers travel near and far to eat, shop, and squeeze in those errands before the year ends. Of course, the biggest news of […]
Tinuiti’s CMO Tips for 2025
As if Google doesn’t have enough headaches, between the DOJ trial and calls for it to be broken up, now it has to contend with ChatGPT and Perplexity, which could destroy its search business. Those blue links of highlighted text curated on a Google search are becoming an endangered species, according Tinuiti’s Big Bets for […]
Streets Ahead: Evolution of Search, Social Platforms and Links
In this week’s Streets Ahead update, SOCi discusses the AI driven evolution of search and explores the potential that social platforms are restricting the reach of posts with links. AI and the Evolution of Search The News Semrush, in partnership with Statista, has released a comprehensive report on the role of generative AI in th […]
How Retail Media and Performance Media are Shaping the Future of Brand Strategy
Shifting consumer behavior is driving a profound shift in how brands approach their marketing strategies. The once distinct silos of retail and performance media are no longer functioning as separate components of a brand’s advertising toolkit. Instead, they are converging into a unified framework that reflects the complex, nonlinear shopping journey of today’s consumer. This […]
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