News and Analysis
Nick Dan-Bergman: Taking Flight in the New Agency & Franchise World
In the weeks leading up to Street Fight LIVE 2025, we’ll be getting up close and personal with some of our speakers, encouraging them to share stories of how they found themselves in the MULO (multi-location) ecosystem. Nick Dan-Bergman, CMO of agency LT(Lane Terralever), will be joining us to discuss everything franchise-related and sharing the […]
Survey: Marketers Lean-In to Personalization, Performance
We’re well into H2, and omnichannel ad platform Mediaocean has released its 2025 H2 Market Report, a compilation of responses from a global survey of hundreds of marketing professionals. It looks like experimentation is out, and execution is in when it comes to using AI, advertising on CTV, and verifying identity as the foundations of […]
MULO Brands With Soul August Pick: Raising Cane’s
A “one love” philosophy may sound more like Woodstock, Burning Man, or a spiritual retreat than a MULO (multi-location) food brand with more than 900 locations. Raising Cane’s Chicken Fingers has become known for its corporate culture, which emphasizes the importance of respect, community, teamwork, and having fun as part of every employee’s daily experience […]
Commentary
Sick of MFA sites? Protect Your Brand and Ad Dollars
Ever since the ANA put real numbers around the scope of the problem with “made-for-advertising” or MFA sites, advertisers have been up in arms—and understandably so. The idea that these essentially worthless ad placements represent 21 percent of impressions and 15 percent of overall ad spend is unacceptable. And yet our industry has accepted it—and […]
Streets Ahead: Tiktok Ban Looming, Trial Reels
In this week’s Streets Ahead update, SOCi discusses the looming TikTok ban and the Instagram roll out of Trial Reels. TikTok Ban Looming The News The U.S. Court of Appeals for the District of Columbia ruled on Friday in favor of the government, affirming that TikTok must divest from its parent company, ByteDance, by January […]
Why MULO Brands Should Consider a Neighborhood-Level Marketing Strategy
Enhanced digital marketing tools are making it easier to connect with local audiences at scale. One of the most effective ways to leverage these tools is through a neighborhood-level marketing strategy, a highly focused approach to targeting specific neighborhoods instead of broader, more generalized areas. Particularly for multi-location businesses, embracing local methods can help engage […]
Latest Posts
TikTok & the Future of Social Media Marketing
As the Supreme Court’s Friday decision to uphold the “divest or die” congressional act looms large over TikTok, the app’s fate in the United States remains uncertain. This past weekend marked a whirlwind of developments: the app went dark on Saturday, only to reemerge on Sunday after President Trump announced his intention to issue an […]
Scaling MULO Social Media Management
Managing social media for franchises presents a lucrative opportunity for agencies and franchise brand managers. However, scaling and maintaining consistency across multiple locations can seem daunting. Fortunately, the right tools and strategies can simplify the management of franchise social media accounts, ensuring consistency and local customization. The Challenges of Franchise Social Media Management Businesses face […]
Navigating the US TikTok Ban: Strategic Insights for CMOs and Agency Executives
As the January 19th deadline for the US TikTok ban approaches, the marketing world is abuzz with speculation and urgency. With news breaking that TikTok may shut down its app entirely in the US and the Supreme Court’s decision to uphold the proposed ban, brands are left scrambling to adjust their social media strategies. For […]
Kevel and Vantage Partner to Scale Retail Media
Kevel, the leading provider of API-based ad-serving technology, announced it had partnered with Vantage, the Orchestration Layer for Retail Media™, to streamline operations and empower retailers to create high-performing media networks. Kevel is known for its highly customizable ad-serving technology, which allows retailers to build and manage bespoke retail media networks powered by first-party data. […]
The Fastest-Growing Gyms Rely on Customer Intelligence to Win
The beginning of the year is a big moment for gyms, with some reporting more than a quarter of their annual signups in January alone. But keeping those customers is a different story. With the FTC’s new click-to-cancel rule making it easier than ever to cancel gym memberships, gyms must rely on deep customer intelligence […]
Retail Media Predictions from Drew Cashmore: Farewell to Complexity!
The only phrase you may have heard as much as “AI” this year is “retail media.” MULO (multi-location) brands and online advertisers are rapidly realizing that marketing to consumers in-store is a great way to capture share of wallet. In addition, brands are launching their own retail networks and generating revenue by making that space […]
Marketing Facts & Predictions for the Big Game
We still don’t know who will play in the Super Bowl on February 9th, but we already know some major advertisers taking the field. As usual, it’s an eclectic mix of CPG brands, tech companies, and service businesses, with a tiny team of MULO (multi-location) brands thrown in. And, even if brands don’t spend the […]
2025 Marketing: Trends That Will Redefine Success
As 2025 begins, rapid advancements in AI and evolving consumer expectations are reshaping marketing. Gartner predicts that 30% of outbound email messages from large organizations will soon be synthetically generated. For marketers, the challenge lies in embracing these changes while keeping the customer at the center. Here are some of the trends I believe will […]
Continuously Adapting as Your Target Audience Evolves
PR professionals establish their clients’ campaigns on proven strategies, but they also adapt those strategies as campaigns unfold to make sure they are performing optimally. One factor that can significantly impact how they adapt strategies is the evolution of the client’s perfect target audience. Identifying the perfect target audience is one of the earliest steps […]
‘Mellow’ From PetFriendly Helps Calm Pet Anxiety
Is there a pet owner who has never come home to a piece of damaged furniture, a shredded shoe, or mangle remote control? Unlikely. PetFriendly believes a little understanding is in order. Pets are like people in that they, too, have emotions, including anxiety. So many stimuli can harsh a pet’s mellow that we don’t […]
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AI Won’t Fix Advertising – It May Scale Its Chaotic Nature