News and Analysis

How Wells Fargo Connects Locally Via Sports, Philanthropy, and Digital

Gary Korotzer, EVP of marketing and brand strategy and community bank marketing for Wells Fargo, says that through a mix of efforts the bank weaves its way into the day-to-day lives and needs of its customers.

Street Fight Daily: Self-Driving Cars Now Deliver Pizzas, Amazon Expands Advertising

A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Ford and Domino’s to Deliver Pizza Using Self-Driving Cars in New Test… Amazon Grows Its Programmatic Ad Business… Uber’s CEO Choice Faces a Question of Ambitions…

The Fallacy of Google’s “Micro-Moment” Positioning

“I see the customer journey as the customer journey wherever it leads,” Mike Blumenthal tells David Mihm. “I see Google’s efforts to oversimplify it into discrete points in time as a gross form of reductionism that doesn’t help us understand that journey better. “

Latest Posts

5 Mobile Tools SMBs Can Use to Collect Guest Feedback

The customer feedback cards that restaurants once placed on tabletops are are being replaced with digital platforms designed to solicit feedback from guests and find resolutions to problems — before they result in negative online reviews. Here are five tools that merchants can use to collect feedback from guests on their mobile devices…

Street Fight Daily: Ebay’s Same-Day Delivery, Google Localizes Political Spend

A roundup of today’s big stories in hyperlocal content, commerce, and technology.EBay Debuts Same-day Delivery Service from Local Retailers, ‘eBay Now’ (Venture Beat)… Google Takes Political Online Ads Local, Allows Campaigns To Target Congressional Districts (TechCrunch)… LivingSocial’s Tim O’Shaughnessy on the Power of Decisions (Entrepreneur)…

Identifying the Most Important ROI Metrics in the Redemption Loop

If daily deals and offers are to establish long-term relationships with merchants and marketers, they can deliver the best ROI by identifying those metrics that will deliver not just immediate results, but more importantly, lasting customer relationships. The first step is to weed out the metrics that include “serial bargain hunters.”

Location-Aware Games Are Engaging Consumers — And Marketers

One retail brand already taking advantage of Rovio’s real-world location-based gaming feature Magic Places is Barnes and Noble. Last summer the company announced that you could take your Nook Color into a physical Barnes & Noble store and use the Mighty Eagle for free to clear levels in Angry Birds. This kind of partnership can become a great method for retailers to drive additional foot traffic and sales…

PODCAST: This Week in Location-Based Marketing — Razorfish, Square

In this week’s episode, hosts Rob Woodbridge and Asif Khan discuss whether consumers will buy toothpaste from a mobile ad; JCPenney’s bold cash register bet; and whether Square is actually worth $3.5 billion. Plus special guests Dave Fleet of Edelman and John McCauley from Maple Leaf Sports and Entertainment…

Street Fight Daily: FiveStars, LevelUp Raise Double-Digit Funding

A roundup of today’s big stories in hyperlocal content, commerce, and technology.FiveStars Picks Up $14 Million to Challenge the Loyalty Punch Card (All Things D)… LevelUp Now Has $21M To Take On The Squares Of The Mobile Payment World (TechCrunch)… Facebook Stories the Next Patch, Flipboard, HuffPo or Something Else? (Paid Content)…

Yelp Revenues Up 67%, Mobile Close to Surpassing Desktop

Yelp surprised analysts with stronger than expected earnings in Q2, bringing in $32 million in revenue to post a $ 1.98 million loss. That’s a 67% jump in revenue year-over-year. And while net losses rose nearly 70%, much of that can be attributed to a bump in sales and marketing costs.

Startups Compete to Connect Neighbors — But Beware the ‘Empty Room’

A number of new hyperlocal apps have popped up recently to facilitate neighbors’ conversations with one other, but I see three major hurdles to the adoption of these localized services. Local networks require critical mass, they require ringleaders, and they require neighbors who are willing to share online with people near enough to stalk them…

Daily Voice CEO: We’re ‘Far Closer’ to Profitable Than the Competition Is

Zohar Yardeni has served as CEO of the The Daily Voice — a hyperlocal news network of 52 sites in suburban New York and Connecticut and central Massachusetts formerly known as Main Street Connect — since November, 2011. Street Fight checked in with Yardeni recently to see how he and the Daily Voice were competing in their hotly contested local digital space…

Street Fight Daily: Local Ad Rev Projections Lowered, Nokia Gets Groupon Deals

A roundup of today’s big stories in hyperlocal content, commerce, and technology.Execs Scale Back Local Ad Rev Projections (NetNewsCheck)… Nokia Maps Update Brings Groupon Deals, Advanced Route Planning (All Things D)… 3 Reasons Intent-Based Ads Are The Next Big Thing (CMO)…