News and Analysis
Street Fight Daily: Facebook Feels the Impact of Its Scandals; GrubHub Acquires LevelUp
TOP STORIES IN DIGITAL MARKETING… At Last, Facebook Feels the Impact of Its Errors… GrubHub Acquires Payments and Loyalty Company LevelUp for $390 Million… Top Lesson for News Sites in SF Innovation Tour: Identify Users and Win Them Over One by One…
After Nearly Two Years in the Hot Seat, Facebook Feels the Burn
In its Q2 earnings report, the social giant reported that growth has stalled in the United States and Canada, its most valuable markets. And its overall user growth for the quarter of just 22 million users is the smallest jump since 2011, indicating that a slowdown in revenue growth will likely prove a long-term challenge in the years ahead.
How Hospitality Brands Capitalize on Summertime Social Trends
Social is becoming an increasingly popular channel for research and an important resource for word-of-mouth recommendations, with 67% of consumers saying that at least half of their searches result in a visit to a business, according to a 2017 survey by ReviewTrackers.
Commentary
How Online Review Sites Can Regain Consumers’ Trust
As long as there are economic incentives to create bogus reviews, unscrupulous people and businesses will continue to exploit the platforms that make it easy to deceive. For the local players seeking to help users in selecting a great business, use the offline world as a guide. Require an identity, build communities of real people sharing advice, and give legitimate customers a megaphone to honestly rate the service received…
Is Groupon’s Deal Marketplace Undermining Merchants?
It has been my understanding that the purpose of daily deals is purely customer acquisition — to bring in new customers, not to target your existing ones. With the new marketplace focus, however, it seems as though this is no longer the case. I recently did a search for some of Groupon’s top NYC marketplace offers and I found that the company seems to be cannibalizing the local businesses’ existing customers by using Google AdWords to bid on nearly every Marketplace deal’s local business name…
Do Small Businesses Really Need a Website?
The website is the richest online repository of compelling information about a business, but it probably isn’t its primary means of attracting customers. Rather, customers who find you via Google Maps or Facebook may need to refer to your website in the event a third party search doesn’t provide enough information to make a buying decision. The website serves as a last stage effort to win business that hasn’t already been secured via local search…
Latest Posts
Why a Former Current TV Exec Believes in the Economics of Local Video
Street Fight recently caught up with Mark Goldman, the former COO of Current TV and current chief of online video platform ExtendTV, to talk about missed opportunities with Current, why he believes digital will not kill television (completely), and where he sees the local video market heading in the next few years…
Street Fight Daily: Square Raises $150M, New York’s Secret Beacons
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology…… Square Raises $150 Million at a $6 Billion Valuation (New York Times)… Hundreds Of Devices Hidden Inside New York City Phone Booths (BuzzFeed)… Marriott Settles FCC Complaint About Blocking Rival Wi-Fi Networks (Recode)…
Why Entrepreneurial Publishing is Catching Fire in Local Digital
Traditional journalistic publishing models are collapsing right before our eyes as entrepreneurs — often with no standard journalistic background — are starting highly innovative and financially promising community news websites in many metro markets. In this Q & A, the University of Florida’s Randy Bennett explains how and why this new model of publishing is starting to replace the old models exemplified by the corporate businesses of “legacy” newspapers and broadcasters…
Should Local Advertising be Bracing Itself for On-Demand?
For the local advertising industry, which is still withstanding ripples with its shift from print to digital, why not look ahead to on-demand? Just because expectations among SMB owners have been conditioned towards moderate turnaround doesn’t mean an SMB wouldn’t be absolutely thrilled to have their newly purchased website and SEM package running tomorrow instead of next month…
LBMA Podcast: Live From SM2 With Nestle, Mobiquity and Factual
On the show: We are LIVE from SM2 in New York City so this is a unique episode for us. We cover the top two stories of the week which are Shopkick selling to SK Telecom and PayPal’s partnership with Samsung for wearable payments. We also have four live guests…
Street Fight Daily: Groupon Goes After Groceries, Google’s ‘Physical Web’
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology…… With New App, Groupon Goes After Grocery Deals (New York Times)… Google Reveals ‘The Physical Web,’ A Project To Make Internet Of Things Interaction App-Less (TechCrunch)… Here’s The Evidence That Google’s Search Results Are Horribly Biased (Business Insider)…
How to Maintain a Rational Social Marketing Strategy in a Confusing Landscape
Small business owners may find themselves perplexed by the variety of opportunities to engage socially with consumers. Of course, it would be premature to suggest that any SMB needs an Ello marketing strategy. But there’s an advantage to be gained in keeping your marketing strategy attuned to the groups actively pursuing interests relevant to your business…
Conference Notebook: Location Is an Obvious Asset for Trulia
At the Mobile Marketing Association’s 2014 SM2 Conference Wednesday, marketers from some of the nation’s largest brands talked about the evolving role of location in their marketing mix and the challenges in balancing an appetite for new technologies with the needs of an existing brand…
Street Fight Daily: Gannett Buys Rest of Cars.com, Angie’s List Struggles
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology…… Gannett Buys the Rest of Cars.com for $1.8 Billion (Businessweek)… Why Angie’s List Is In Trouble (Time)… PayPal Taps an Outsider to Push It Into a New Era (New York Times)…
After Spinoff, ReachLocal Founders Relaunch ClubLocal as Serviz
Late last year, ReachLocal founders Michael Kline and Zorik Gordon parted ways with the company and spun off a still-nascent local commerce project, ClubLocal, that both helped develop. Today, the long-time executives have relaunched the project as Serviz, an application that builds on many of the services core functionality….
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