News and Analysis

#SFSNYC: Moving Beyond Basic Location-Based Advertising Without Getting Creepy

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In regard to guidelines pertaining to the ethical use of location data, Mark Risis, head of global data partnerships at IBM Watson, offered the following maxim: “Don’t do creepy stuff.” Risis as well as panelists from Zocdoc and Waze addressed the topic of location-based marketing and ethics in a panel at Street Fight Summit Wednesday.

#SFSNYC: UPS, TripAdvisor, and HappyOrNot Break Down Divergent Approaches to Customer Feedback

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Consumer feedback and brands have a complex and sometimes contentious relationship. Three panelists from companies with starkly different relationships to both their customers and the customer feedback process provided their angles on the issue at Street Fight Summit in New York Wednesday.

#SFSNYC: Kevin Clark of Synup Talks Better Reputation Management and Listings Updates

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What the public sees and hears about a company’s brand can make or break its overall success. That makes the services Synup offers relevant to many businesses, said Kevin Clark, vice president of sales for the company, at Street Fight Summit West in Brooklyn Wednesday.

Commentary

With Digital Video, Newspaper Companies Could Disrupt Local TV

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Here’s what I think will happen. The local newspapers that are smart are already getting serious about creating video content. Some of them are beginning to figure out how to get that content to consumers via set-top boxes, and they will be the first to experiment with partnering with companies like Aereo instead of fighting them in court…

How Local Search Looks to the Rest of Us

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It seems like many recent conversations, webinars, articles, and studies have pointed to the same conclusion: local search as an industry is insufficiently aware of how its products are actually used by consumers and small businesses. Many of the solutions put forward by consumer-facing local publishers and by business-facing services overestimate our appetite for new products and the amount of time and energy we want to spend using online tools…

Local Media’s Data-Driven Future

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New value creation is the purpose of media companies today, whether small or big. I genuinely feel sorry for those who believe there is a future in practicing content creation alone. Last week, I called for a strategic makeover. We need a new strategic plan that positions us as more than “just” a media company and behind which our employees can throw their energy. So here are ten things that I view as tactically supporting such a strategy…

Latest Posts

Services Join Products in Goodzer’s Local Marketing Platform

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Goodzer has been making it easy for consumers to find products in local stores since launching in 2011. Soon the company will be doing the same with services. Last month Goodzer announced that it is adding “enhanced local services content” to its database of more than 2.5 billion products. The addition expands the company’s number of locations from 500,000 to 2.5 million…

Street Fight Daily: Square Adds Booking Service, Lyft Drives Uber Competition

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technologySquare Continues to Diversify With Launch of Booking Service (Fortune)… Lyft Drives Uber Competition With False-Order Allegations (Bloomberg)… Online Meal Delivery Firm Foodpanda Raises $60 Million (Recode)…

It’s Official: The Newspaper Industry Has Given Up on Newspapers

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In the past couple of weeks, three of the major legacy media companies announced they were splitting their companies into separate-but-unequal broadcast and print ventures. The decisions by Gannett, E.W. Scripps and Tribune to divide their once “synergistic business models” into separate and very distinct businesses indicate that we are now at the beginning of the end-of-the-end for this industry…

6 Marketing Strategies for National Retailers Managing Local Outlets

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National retailers have access to expertise, money, and boatloads of data-driven marketing tools, but that doesn’t necessarily mean they’ve got it all figured out when it comes to local marketing. One-quarter of national brands say they’re unable to track ROI at the local level, and 33.8% aren’t even investing in local marketing. Here are six strategies that national brands should consider…

Street Fight Daily: BuzzFeed Raises $50M, Senator Warns of Wearables

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology50 Million New Reasons BuzzFeed Wants to Take Its Content Far Beyond Lists (New York Times)… Senator Warns Fitbit Is A ‘Privacy Nightmare’ And Could Be ‘Tracking’ Your Movements (Business Insider)… Apple iPhone Privacy Changes Lead to Layoffs at Retail Tracking Startup Nomi (Recode)…

How Innovation in Payments Can Drive Local Marketing

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The changes in payments that Seth Priebatsch foresaw three years ago are certainly underway, but it remains more of a revolution than an evolution. Street Fight caught up with the LevelUp CEO recently to talk about why he thinks transaction data is the foundation of the next big wave of innovation in the marketing industry…

LBMA Podcast: Stores Commit to Beacons, Verizon Launches Rewards

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Top stories of the week include: Instagram launches its Snapchat competitor; Medialets helps with attribution; Glympse embeds itself within Kik messenger; Nike gives away merchandise with FuelBox; and Andrew Mason emerges with Detour…

Street Fight Daily: Twitter Eyes SMBs, 7-Eleven Creates Venture Arm

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technologyTwitter Learns From Facebook by Revamping Its Advertising Fees for Small Business (Wall Street Journal)… Oh Thank Heaven, Even 7-Eleven Has a Venture Capital Arm (Recode)… What Foursquare’s Looming Data Mean to Advertisers  (AdAge)….

How Seattle’s South King Media Grew From Hobby Into Profitable Mini-Net

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Southend was long dominated by “legacy” Robinson Newspapers, which last year was forced to consolidate its Southend print weeklies into one subscription product because of what it called “market forces,” but kept its individual community websites. Meanwhile, Scoot Schafer’s independent “pure-play” South King Media is profitable and growing. Street Fight caught up with Schaefer recently to talk about the different elements involved in successful hyperlocal publishing projects…

Case Study: Boxing Gym Uses Mobile Flyers to Attract Crowds

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Paul Wade, the owner of Third Street Boxing Gym in San Francisco, is a self-professed technophobe. But noticed an increase in the number of people coming into his gym with smartphones in their hands, and he had a nagging feeling that there could be better ways to promote his live boxing events than the printed posters and flyers he’d been creating with the help of a graphic designer for the past 10 years…