News and Analysis
Mark Michael Speaks About Today’s Franchise and Tech
DevHub CEO and Founder Mark Michael describes his company as the “torso” of the franchise brand ecosystem. DevHub specializes in building front-end websites that power the entire franchisor-to-franchisee-to-consumer experience. Their technology has more than 75 integrations with other commonly used platforms, and he often speaks about the power of human relationships in solving problems and […]
Compliant Launches Publisher Platform to Combat Illegal Data Sharing
In response to the pressing issue of illegal data sharing on digital publishing platforms, Compliant, a leading data compliance technology company, has introduced a new publisher platform. This platform utilizes advanced AI, termed Compliant Audit Technology, to identify and eradicate compliance risks and vulnerabilities within a publisher’s site. The move follows alarming findings by Compliant, […]
Conversational Commerce: The Next Frontier in Personalized Customer Journeys
In the fast-evolving landscape of e-commerce, a renewed emphasis on personalization has reshaped customer experiences. Guided shopping, propelled by tools like chatbots and quiz platforms, has become commonplace. Now, as cutting-edge AI and machine learning technologies come into play, a new frontier emerges in the form of conversational commerce. But what exactly is conversational commerce, […]
Commentary
Google Local Search Trends I: Personalization
Though it’s not always easy to find the common threads in Google’s complex evolution of the local search consumer experience, some themes do stand out, such as the drive toward increasingly personalized search results, which I’ll be covering in this initial entry in the series. Fortunately for marketers, personalization, along with the other themes I’ll cover, offers numerous opportunities to outpace the competition and convert more searchers into buyers. A better understanding of these emerging trends will help marketers prioritize their efforts.
Concrete Steps to Prepare for a Cookieless Future
The biggest change for digital marketers who’ve grown comfortable with cookies is realizing that the future may not be near as turnkey and automated as it is now. Executing campaigns without cookies will require more hands-on strategizing and monitoring of campaigns, and it will force marketers to be proactive when it comes to culling third-party data providers and ad-tech partners that rely too heavily on cookies for their data and analytics.
LBMA: Groupon and Booksy Partner on Salon Appointments
In this episode of Location Weekly, the Location-Based Marketing Association covers Groupon and Booksy partnering on salon appointments, the Nike Store in Seoul tying real-time data to DOOH, Kroger teaming with Kitchen United on ghost kitchens, and Bluedot pursuing gamification with real-world AR.
Latest Posts
Expert Roundup: The Rise of First-Party Data
Experts from Digilant, Influ2, Infutor, Mobivity, and Stirista weigh in on the future of data-driven advertising as privacy changes accrue. In particular, the crew discusses the increasing importance of first-party data and targeting methods not tied to cookies.
Verizon Media Offers Opt-Out of Targeted Ads Across Its Network
Verizon Media is partnering with the nonprofit Network Advertising Initiative, integrating its advertising ID with the NAI’s “Audience Matched Advertising Opt-Out” platform to allow users across the Verizon Media ecosystem to opt out of targeted ads.
Household Targeting Emerges as Alternative to Individualized Behavioral Ads
Jon Schulz, Chief Marketing Officer at Viant Technology, checked in with Street Fight to lay out the benefits and drawbacks of targeting methods offering advertisers alternatives to one-to-one behavioral ads.
8 Ways Your CX Can Increase Revenue
Here are the eight ways you can utilize low-code platforms to make customer interactions frictionless and digitize critical areas of your business.
6 Retail Tech Solutions for Addressing Labor Shortages
Retail technology platforms that may have been overlooked before the pandemic are now coming into focus as businesses begin to understand their true value. Using a combination of artificial intelligence, machine learning, IoT, and big data, a number of startups have started positioning their platforms as possible solutions to the labor shortages that retailers and restaurants are facing in 2021. Mobile ordering kiosks, autonomous checkout systems, and even machine vision algorithms are all being used to help businesses greet customers, restock shelves, and even clean messy areas with more efficiency.
What’s Next After the Cookie Goes Away? Incrementality
While there are several different approaches to take in the post-privacy world — from probabilistic attribution to media mix modeling — incrementality is, and will become, an even more important tool in the marketer’s measurement toolbox.
Fisherman Pioneers the No-Effort Web for Small Businesses
Fisherman is pioneering what CEO and co-founder Ameet Kallarackal calls the “no-effort Web.” Beginning with a focus on restaurants, which still make up about 90% of its customer base, Fisherman is aiming to be the simplest, most automatic option available for small business owners and operators to create websites. The company claims to get the job done in just two minutes and typically has a website ready for a potential customer, often based purely on the business’ name and address, before approaching them.
The Data Balance: How to Deliver Privacy and Personalization
It’s possible for merchants to provide personalization alongside customer data privacy—in fact, it’s a must for businesses that want to retain customer trust and remain viable. In order to balance using data for personalization with respecting customers’ privacy, it’s important to first understand the current consumer data and privacy landscape.
What’s Driving Retailers to Implement Autonomous Checkout
Convenience stores have been the first frontier for autonomous checkout, with grocery to follow. While today, it’s still rare to find autonomous checkout in stores, I think that within two years, people will have at least one store in their neighborhood that offers the technology. And within five years, autonomous checkout will be common and preferred by the majority of shoppers. While Covid may have accelerated the shift, this technology is here to stay.
Is Amazon Primed for the Data Privacy Era?
In a world that favors first-party networks — especially those with ample web traffic outside of iOS apps — it doesn’t get much bigger than Amazon. The question is if the e-commerce giant can attract advertisers en masse with the reach of its ad network plus the unfettered targeting and first-party contextual relevance of the world’s largest online store.
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Meta Is Automating Ads, But Brands Still Face a Bigger Problem