News and Analysis
From Data to Dachshunds: Meet Elizabeth Lafontaine of Placer.ai
In the weeks leading up to Street Fight LIVE 2025, we’ll be getting up close and personal with some of our speakers, encouraging them to share stories of how they found themselves in the MULO (multi-location) ecosystem. Elizabeth Lafontaine is the Director of Research at Placer.ai and will share the latest insights on consumer trends, including […]
Ryan Serhant Update: Disrupting the MULO Real Estate World
We interviewed Ryan Serhant a couple of years ago, when he introduced the concept of a “real estate broker office as content creator studio.” His vision appears to be gaining momentum as Serhant expands into new markets. Serhant is also upping the talent game in a legacy industry by recruiting the best property “influencers” with […]
Swiftly’s Campaign Studio Can Empower Local Grocers
When ad historians look back on the evolution of DOOH advertising, they may well say of the present time, “self-service was the rage.” (Apologies to Anatole Broyard.) And just as Broyard opened a used book store in Greenwich Village in the 1940’s and got to know his clientele very well, so too do local grocers […]
Commentary
Streets Ahead: Cheeg Sues Google, Terakeet & AI Overviews
In this week’s Streets Ahead update, SOCi discusses the first major lawsuit against Google’s AI Overviews as well as the Terakeet study highlighting the positive impact of AI Overviews on website traffic. Chegg Sues Google Over AI Overviews, Claims Major Revenue Loss The News Chegg, a well-known education technology company specializing in study resources and […]
A Guide to Scaling Social Media Management for Agencies
As your marketing agency grows, effectively scaling your social media management processes becomes crucial. However, scaling isn’t just about adding more clients—it’s about doing so efficiently while maintaining high-quality service. The key to achieving this? Integrating the right software solutions to streamline workflows, automate tasks, and optimize client management. This guide explores how leveraging technology […]
Streets Ahead: TikTok Returns, Google AI-Powered Q&A
In this week’s Streets Ahead update, SOCi discusses the return of TikTok and a new AI-powered Google feature for local answers. TikTok Returns to App Stores Amid Uncertainty The News After weeks of being unavailable for new downloads, TikTok is back in Apple and Google app stores. From January 19 until last week, new users […]
Latest Posts
Adaptive Checkout Uses AI to Boost Conversion Rates
Fraud and crime are realities of the MULO (multi-location) ecosystem. Brands used to just have to worry about the checkout stage with shoplifting, dishonest employees, and fake IDs and credit cards. Now that we’re living in a phygital world (one that combines brick-and-mortar and online sales), thieves, fraudsters, and AI-powered bots have become more sophisticated. […]
A Street Fight Trend-Spotter Walked Into a Bar ….
Well, not exactly. We attended the Bar & Restaurant Expo in Las Vegas to check out trends and products for the MULO (multi-location) bar and restaurant ecosystem. The trends we spotted include: Although liquor is still popular, mocktails are having a moment. Studies indicate that Americans are choosing moderation in their drinking habits and non-alcoholic […]
Crossing the Border With Sushi and More
Edo is a 45-year-old brand that began in Calgary, crossed the Canadian border to Arizona this month, and has bold expansion plans for the U.S. About a million Canadians visit Arizona annually and contribute about $800 million to its economy, so choosing the hot state for its first U.S. location makes business sense. Among some […]
Franchise Growth in 2025: 5 Insights That Could Define Your Future
Franchise businesses represent the backbone of many local economies, contributing not only to the convenience and options we enjoy but also to significant employment growth across the country. In an economy shaped by rapid technological change, evolving consumer behavior, and rising operational costs, franchises are facing both tremendous opportunity and unprecedented complexity. At Cinch, our […]
Karla Jo Helms Preps MULO Brands for the Impact of Tariffs
Karla Jo Helms runs an agency — JOTO PR Disruptors — that describes itself as “the anti-PR agency.” What does that actually mean? They focus on facts and pragmatic guidance rather than just media hype. To that end, Helms advises brands that may be wondering how to best prepare for U.S. trade tariffs. What should […]
Uniting Marketing and Tech Teams to Unlock AI Success
The majority of marketing and tech teams have historically been siloed within organizations, with each focusing on their own goals and paths for execution. Now, as the adoption of AI to enhance customer experiences and drive greater results takes off, that separation is no longer sustainable. In fact, according to McKinsey, nearly 65% of marketers […]
Streets Ahead: Meta Heading to Court and Instagram Reposts
In this week’s Streets Ahead update, SOCi discuss Meta Heading to Court and Instagram Reposts. Meta Heads to Court as FTC Pushes Breakup of Instagram and WhatsApp The News Meta is back in court this week as the Federal Trade Commission (FTC) advances its long-running case to force the company to divest Instagram and WhatsApp. The […]
C-Store – Stop…Charge…Drink…Earn…Repeat
What’s new at the C-store (convenience store)? The lowly truck stop is now tech-powered, innovative, and a model for other MULO (multi-location) brands to learn from. Among the seven big trends we’ll see along the road at at the corner store in the months ahead are: EV chargers. Forecasters believe these necessary roadside amenities will […]
420 Goes Digital With the Help of Vistar Media
The cannabis industry is unique in that it was one of the first major sectors to benefit from technology from its inception. A highly-regulated space, marketing cannabis (like the financial, liquor, and pharmaceutical industries) is filled with regulations. That’s where digital media comes into play, keeping major cannabis brands from “going up in smoke.” April 20th […]
Check Out What’s New at the Grocery Store
Walk into any MULO (multi-location) grocery store today, and you’ll likely find far more than what you might have experienced 20 years ago. In fact, the most popular grocery store in the U.S. today is not even an actual grocery store. According to this recent study, 7-Eleven ranks highest, which is proof positive of the […]
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