News and Analysis
AI and the Drive-Thru
The drive-thru was an innovation when it first appeared in 1921 at a place called The Pig Stand. Fast-forward to 1947, when the two-way speaker box debuted at In-N Out Burger. Car culture has always been popular in the U.S., and the pandemic accelerated the desire for consumers to stay in their cars while picking […]
Peak-a-Boo: Retail Apps See You
Do branded apps usage peak, after holidays, tentpole events, or other special occasions, for you? Airship, which helps brands optimize their mobile app experiences for customers, released research this month that shows the struggle is real for retailers trying to capture and sustain long-term value from app downloads during “peak” times of the year. Airship […]
This Brand Isn’t Snoozing on Earth Day
Snooze A.M. Eatery is a Colorado-based breakfast brand with 71 locations. Founded in 2006, they have long been committed to sustainable practices and community involvement. This year, they will continue their traditions around Earth Day (April 22nd) but reinforce their belief that every day should be an earth-friendly moment. Although many brands view sustainability as […]
Commentary
Valid Consent: Building Trust and Demonstrating Compliance
Let’s explore how marketers, privacy professionals, and data managers can work together to obtain valid proof of consent, and why it’s critical to activate consent, preferences, and first-party data in a way that honors consumer privacy.
What’s Next for Personalization and Digitization in E-Commerce
We’ll see the evolution of two major e-commerce trends in 2022. First, e-commerce retailers will work to make their digital homes less of a copy of every other e-commerce site and more of a destination that users want to spend time at. Second, the line between brick-and-mortar and digital is going to become fuzzier and less defined.
How Do the “Other” Search Engines Handle Local Search?
I wanted to look in particular at search engines other than Google and their treatment of local search. I was intrigued by the recent announcements that Bing was making forays into product inventory as a component of local search as well as the launch of Bing Travel, a Google Travel competitor but with a very different approach to destination-based search and discovery. Similarly, recent news about the exponential growth of Brave and DuckDuckGo in our era of privacy impelled me to find out more about their handling of local results.
Latest Posts
Google Is Using AI to Improve Business Listings — Here’s How
Google said it would be using artificial intelligence and machine learning to build a self-updating Maps product that predicts when business hours are likely to be wrong and updates listings automatically using AI-generated predictions.
New Hires at Publica, January Digital, Vibrant Media
The monthly Street Fight new hires roundup features movers and shakers in adtech, martech, e-commerce, localized marketing, location intelligence, and more. This month’s roundup features new hires at CTV ad platform Publica, digital analytics company January Digital, and contextual marketing firm Vibrant Media.
5 Ad Tech Platforms for Supermarket Chains
In a move that’s been a long time coming, supermarkets are finally switching from print to digital advertising en masse. Printing circulars and paper coupons are being replaced by sponsored search and display ads as supermarkets both boost their own advertising spend and set up retail media networks to allow brands to better reach their shoppers. Amazon paved the way for grocers to advertise online with its acquisition of Whole Foods in 2017, but continued growth in 2022 is due primarily to surging demand for last-mile grocery delivery via mobile apps like Instacart and DoorDash.
Brands, You May Be Using Privacy-Unsafe Audiences
With all of the regulation and laws that have gone on the books, along with ongoing consumer concerns and industry initiatives, buyers probably think that everything they buy at this juncture must be “safe,” in that it’s compliant, vetted, and fully legal. Unfortunately, that’s not the case.
Google Adds More Custom Relevance Signals to Local Results
The ranking criteria that matters most for the current discussion is relevance. In offering product photos to users searching for products, Google is both declaring and emphasizing that this business has offerings relevant to the searcher’s stated need.
Location-Based Marketing Association: Tapestri Paying Users for Location Data
In this episode of Location Weekly, the Location-Based Marketing Association talks about Hexagon acquiring Immersal to merge the physical and digital worlds, Tapestri paying users for sharing location data, Intel looking to use drones as mobile billboards, and Google’s new radar sensor possibly being used to drive DOOH.
How Do Marketers Maximize the Value of Customer Data?
Street Fight connected with Arun Kumar, EVP, data and insights at Hero Digital, to learn more about how marketers can maximize the value of data at a time when third-party data is disappearing from the market.
Mobile Madness: Roundup on Marketing Best Practices
Mobile has been a hot subject for the past year as marketers and technologists figure out how to map customer behavior and orchestrate marketing in the wake of Apple’s anti-tracking AppTrackingTransparency policy. In this roundup, experts on digital marketing and mobile weigh in on best practices for one of digital marketing’s most important devices.
Redefining Mobility Data in a Privacy-First Era
Mixing engagement data with app ownership, brand marketers are redefining the term mobility data for a new era and discovering better ways to overcome the data collection obstacles created by privacy regulations.
How Brick-and-Mortar Stores Are Transforming for an Omnichannel Era
I connected with Nikki Baird, VP of strategy at Aptos Retail, to discuss how retailers can succeed in the era of omnichannel shopping.
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Meta Is Automating Ads, But Brands Still Face a Bigger Problem