News and Analysis

RM + AI = $$ (Retail Media Gets Smarter) Street Fight

RM + AI = $$ (Retail Media Gets Smarter)

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RM = retail media. It’s booming now as retailers, airlines, and restaurants launch their networks to enable in- and out-of-store marketing to consumers and prospects. AI = artificial intelligence (of course). MULO (multi-location) brands can have huge amounts of data and numerous ways to monitor in-store behavior, but if they’re not using automation to inform advertising […]

MULO Brands With Soul: A New Mini-Series Street Fight

MULO Brands With Soul: A New Mini-Series

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The term “soul” is all relative.  Many MULO (multi-location) brands today aim to stay in business and thrive. They incorporate new technologies into their operations, aim to hire and retain competent and loyal employees and ensure they are selling/serving the products/foods/services that today’s consumers want (and that their marketing is well-targeted and cost-effective). So, where […]

BOOM: Retail is Rising! Street Fight

BOOM: Retail is Rising!

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Shopping center occupancy rates have dropped for the first time in a decade. According to Cushman & Wakefield, the retail vacancy rate is 5.4%, as reported in the New York Times. The article goes on to report on new and expanded shopping centers and malls throughout the U.S. This is consistent with a recent Street Fight […]

Commentary

Location-Based Marketing Association: Mavi.io Launches OnMyWay App to Enable In-Car Ordering

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In this episode of Location Weekly, the Location-Based Marketing Association talks about Snap teaming with SignAll to develop AR filters using ASL, Instacart partnering with Oriient for their IndoorGPS tech, Philadelphia’s transportation departments (OTIS) using location data for real-time bus arrival information, and Mavi.io launching OnMyWay app for ordering from your car.

The Growth of Visual Search

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Claire Carlile, in a recent post on visual search that contains useful tips for local businesses, shows us that Google is now making it possible to conduct a search that starts and ends with images. Her example search is conducted using Google Lens, where an image of a Sony headphones package is the “query” that produces a local pack result replete with its own images. This may or may not be the future of search, but it’s highly representative of the visual-first orientation that Google is embracing to a growing degree.

Impacts of a Cookieless Future

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Preparing for the end of third-party cookies now enables you to take advantage of the benefits of the alternative approaches available to you. The sooner you start, the better equipped you’ll be to minimize negative impacts on your marketing KPIs — and even find new ways to grow.

Latest Posts

mobile payments

Ecommerce Design: How Smart UI Choices Boost Engagement and Conversion

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In ecommerce, conversions are considered the most important metric to track. However, an increase in engagement can matter just as much: the more people interact with your pages, the more likely they are to return and convert later as well as to promote your business among their own network. 

Halloween Season Amplifies Consumers’ Impulse to Buy

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The cost of Halloween sweets will rise 34% compared to last year, according to data from PayPal, but that isn’t stopping retailers and brands from doing what they can to influence which products consumers purchase.

Supply Chain, Interrupted: The Impact on Ad Spend Across 3 Categories

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Let’s examine three categories touched by ongoing supply chain issues to see how their ad spend has fluctuated in the US.

Niantic Accelerates the Real-World Metaverse

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One of the companies at the center of the shift to the metaverse is Niantic. Mostly associated with its breakout hit, Pokémon Go, it has evolved its business to be more of a developer platform for geo-local AR experiences. Known as Lightship, the platform is expressly built to enable the real-world metaverse.

Pro Soccer Club Uses Fan Experience Data to Improve Engagement 

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The Oakland Roots Soccer Club is working with UserTesting to collect real-time insights from fans and develop more engaging digital experiences.

The Customer Journey Isn’t Linear Anymore: How Marketers Can Adapt

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Brands that previously were able to define a customer journey and maybe even map it out in a linear fashion face a new reality. They no longer possess the means to dictate how a consumer interacts with them. Here are three tips on how marketers can adapt their strategies for the new customer journey.

Why Brands and Retailers Should Upgrade the Post-Purchase Experience

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Most sellers focus on what it takes to get a shopper to make a purchase. Fewer have dedicated ample resources to determining how to ensure satisfaction after the fact.

New Hires at GroundTruth, Mobivity, Uberall, and Choozle

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The Street Fight new hires roundup features movers and shakers in adtech, martech, e-commerce, localized marketing, location intelligence, and more. This month’s roundup features new hires at GroundTruth, Mobivity, Uberall, and Choozle.

Google’s Latest Privacy Play Has Big Implications for the Open Web

Google Elevates Mapping and Visual Search

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Google’s annual Search On event was held this week, including several updates to core search and orbiting products like Maps. Given the prominence and centrality of mapping to local commerce, we’ll start there.

Tools to Address Labor Shortages

How Retailers are Using AI to Create Dynamic Return Policies

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Return policies that are frictionless, transparent, and consumer-friendly have been shown to lead to dramatic increases in profitability and brand loyalty, but bridging the gap between online and offline product returns has been a longstanding challenge for multi-location retailers.