News and Analysis

How Criteo Uses AI for Retail and the Customer Journey Street Fight

How Criteo Uses AI for Retail and the Customer Journey

Share this:

Criteo is a global commerce media platform with one of the largest retail media footprints (200 retailers worldwide, including half of the top-25 in the U.S. and 2,300+ brands). Criteo’s retail media business activates around $1 billion in media spend. Criteo partners with major retailers like Best Buy, Macy’s, Dollar General, travel companies, automotive brands, […]

MULO Brands With Soul August Pick: Sheetz Street Fight

MULO Brands With Soul August Pick: Sheetz

Share this:

C-stores are a MULO (multi-location) brand category that often doesn’t get enough attention. Also known as convenience stores, the industry encompasses roadside retailers and neighborhood chains that we frequently rely on for last-minute grocery purchases, emergency items, and snacks/beverages. Given the transactional nature of these businesses, we don’t often consider them to have a “culture.” But Sheetz […]

Getting Brand Locations in AI-Powered Search Results Street Fight

Getting Brand Locations in AI-Powered Search Results

Share this:

AI search is here to stay. If you want to market your locations online, understanding the landscape is essential to making it work for your MuLo business.

Commentary

Ad Tech and Privacy

Designing a Data Collection Strategy That Improves Brand Safety

Share this:

As the consumer landscape shifts, it’s critical to dig deeper and get to know your customers and understand their changing preferences—not based on guesses or assumptions, but on clean, accurate first-party data that you collect and own. That work begins with creating a solid, privacy-centric data collection strategy.

Using Local Search to Fight Inflation

Share this:

Just as the pandemic increased our reliance on digital information and services, so too is inflation reflected in the volume of activities on digital platforms, such as searches for certain types of local business. The searches we conduct online are a barometer of our larger concerns, and these days, belt tightening is clearly on the minds of many consumers.

food

Location-Based Marketing Association: Walmart Partners with Instacart on 30-Minute Delivery

Share this:

In this episode of Location Weekly, the Location-Based Marketing Association covers PepsiCo hosting a Summer of Giveaways in New York City, Mini USA appeasing long customer wait times with puzzles, and Walmart partnering with Instacart on 30-minute delivery in Canada.

Latest Posts

What Comes Next for Generative AI in Retail? Here’s What the Experts Say

What Comes Next for Generative AI in Retail? Here’s What the Experts Say

Share this:

No longer reserved for strictly marketing or communications tasks, generative AI is now being integrated into aspects of daily retail, supply chain, and customer service operations.

Kevel: Why Retail Media Needs a Rebellion

Kevel: Why Retail Media Needs a Rebellion

Share this:

Retail media is one of digital advertising’s fastest-growing sectors. But the space is also home to intense debates over retailers’ control of their own data and inventory, the emergence of new walled gardens, and privacy. James Avery, CEO and founder of Kevel, claims retail media needs a “rebellion.” We talked about why.

How Brands Can Effectively Reach Gamers

Share this:

As everyone knows, video games are deeply immersive and interactive. The environments are also among the most intimate for fostering customer relationships. Any interruptions within the platform that are not relevant or don’t add value are likely to alienate a brand’s consumer target. A new survey from Disqo, a customer experience platform, bears that out.

Redefining NFTs by 10 Emerging Utilities

Redefining NFTs by 10 Emerging Utilities

Share this:

As some forward-thinking brands have already found, the unexpected utilities of NFTs makes them good for much more than digital art.

Spectrum Reach Extends the Power of TV Advertising

Share this:

Spectrum Reach, the ad sales business unit of Charter Communications, and video creator Waymark introduced an AI-powered platform last month that lets businesses produce TV advertising with AI-generated voiceover in five minutes or less.

Creating Closed Social Networks for Brands

Creating Closed Social Networks for Brands

Share this:

Using Cohora, brands can turn their websites into a type of owned social network that drives consumer advocacy and collects first-party to drive behavior-based loyalty.

Return Policies

Why Return Policies Are Critical to the Retail Customer Experience

Share this:

A shift is playing out in retail returns. The hangover from the pandemic era of very generous policies has struck, and many retailers are now figuring out how to pull back on policies such as free returns while maintaining a positive customer experience.

In-Person Events

Brand Marketers Cash In On In-Person Events

Share this:

In-person conferences, shows, and events have returned in a big way for the first time since 2020 — but in this post-Covid era, everything is different. 

DataGrail Launches Dashboard to Spot Data Compliance Risks

DataGrail Launches Dashboard to Spot Data Compliance Risks

Share this:

A new privacy management dashboard from DataGrail could make it easier for businesses to spot risks, or areas where they’re falling out of compliance with the latest data privacy regulations, and access actionable recommendations to improve the way they handle customer data.

Shoppable Ads Poised to Hit CTV

CPG Brands Rethink Advertising Strategy Amid Rising Food Costs, Inflation

Share this:

While a decrease in food stamp benefits will clearly have the most profound impact on those families receiving benefits, it also marks a shift for supermarkets, retailers, and CPG brands, many of which are now looking to revamp their advertising strategies to account for a greater pool of shoppers searching for discounted items.