News and Analysis
#SFSW18: How Yelp Is Partnering Its Way into the Future
“We’ve made sure there’s an authenticity in Yelp so that people going to the service for reviews can count on it,” said Yelp SVP Chad Richard in the final conversation of Street Fight Summit West in Los Angeles. Richard called authenticity “the essence of the business.”
#SFSW18: Local’s Visual Future: The Rise of AR, VR, and New Customer Experiences
“We want to please the restaurants and we want to please the users,” said Danny Gordon, CEO of Auredi, just one company at Street Fight Summit West using visual technology to enrich customer experiences. “It’s unbelievable the amount of excitement we see when we show customers dishes that look exactly like they do in person.”
#SFSW18: How Nextdoor Is Building a Business Around Neighbors
Nextdoor is an app exclusively devoted to the local communities that keep the lights on for small businesses. Prakash Janakiraman, co-founder and chief architect of Nextdoor, joined Mike Boland, Street Fight’s analyst in residence, at Street Fight Summit West in Los Angeles Wednesday afternoon to discuss Nextdoor’s growth into a billion-dollar local business.
Latest Posts
6 Tools Restaurants Can Use for Better Guest Intelligence
By the time a guest walks through the front doors at Ping Pong Dim Sum in Washington D.C., marketing manager Myca Ferrer can already be fairly certain what he or she will order. Ferrer isn’t psychic, but he is using a guest intelligence platform to gain a deeper understanding of his most frequent customers. By tracking preferences and payment histories, Ping Pong Dim Sum is better able to offer VIP service to its most loyal diners…
Street Fight Daily: Apple Buys HopStop, RetailMeNot Soars In IPO
A roundup of today’s big stories in hyperlocal content, commerce, and technology… Apple Buys 2 Mapping Companies (New York Times)… Coupon Site RetailMeNot’s IPO Soars 32% in First Day (Wall Street Journal)… Facebook Is Testing a Feature That Can Track Customers’ Physical Movements at Businesses (Terra)…
With Digital Video, Newspaper Companies Could Disrupt Local TV
Here’s what I think will happen. The local newspapers that are smart are already getting serious about creating video content. Some of them are beginning to figure out how to get that content to consumers via set-top boxes, and they will be the first to experiment with partnering with companies like Aereo instead of fighting them in court…
Openings & New Hires at Yellowbot, LiveIntent, Village Voice, and Groupon
Every two weeks, Search Influence’s Kelly Benish — who knows practically everyone in hyperlocal — covers some of the latest job changes taking place in this dynamic industry. Moves this edition include new execs at Punchey and Tribune, and job openings at Yelp, The Weather Channel, Google, and more…
LBMA Podcast: Apple Making Social Maps, YuMe’s Targeted Video Ads
In this week’s episode, Apple is creating a Waze of their own; France rocks biometric payments and IBM’s Smarter Cities billboards; and tracking moods through facial expressions to sell cosmetics. SolveMedia and Unilever brand the captcha. Plus special guest Krina Patel of Ingenious Med…
Privacy Hawks in Tow, Euclid Pushes Ahead With Offline Retail Analytics
Amid congressional queries and rumbles in the press over privacy concerns, Euclid is pushing ahead with its effort to bring Google Analytics to the physical world. The service, which uses wi-fi signals to provide brick-and-mortar retailers with store analytics, has released a major update, adding new metrics, industry benchmarks, and a substantial redesign to its dashboard…
How ARLNow Succeeds in a Market Packed With Competitors
“Print media types may hear ‘quality’ and think ‘in-depth, investigative reporting’ — but that’s not necessarily what I mean,” says ARLNow founder Scott Brodbeck. “At the moment, I believe that breadth is more important than depth in local. But too much or too little of each can hurt. Striking a good balance in terms of shorter and longer articles, and publishing those articles at semi-regular intervals throughout the day, encourages repeat readership.”
Case Study: Bakery Uses Mobile POS for Real-Time Business Analytics
When Tara Koenig first began researching mobile point-of-sale systems for her Virginia cupcake bakery back in 2011, her interest wasn’t driven by the lack of upfront costs or tablet integrations. It was driven by necessity. The location Koenig had chosen for her new bakery was a 500-square-foot garage with no telephone lines (a feature that’s typically necessary when installing a hardware-based POS system)…
Street Fight Daily: Yahoo Acquires Hyperlocal Ad-Tech, LivingSocial Cuts Worse Than Expected
A roundup of today’s big stories in hyperlocal content, commerce, and technology… Yahoo Buys Mobile Ad Tech, Now What About Reach? (MarketingLand)… Why the LivingSocial ‘Adventures’ Cuts Are more Than Expected (Washington Business Journal)… Companies To Develop Privacy Standards For Tracking Brick-And-Mortar Shoppers (MediaPost)…
Street Fight’s Big 3
Street Fight Columns
Street Fight Categories
Why AI Describes Locations Differently