News and Analysis
#SFSNYC: Making Conversational Interfaces the Frontline for Customer Interaction
The development of conversational language to interact with chatbots, digital assistants, smart devices, and other machines is changing the ways consumers make use of such platforms to find the information and services they want—and this change is only going to get more important for brands and local businesses to address.
Commentary
Two (Big) Things Preventing Local TV’s Collapse
The concept of network content distribution through local affiliates is being challenged by the Web. Local broadcasters are middlemen in the delivery of network content to the masses, and that was fine in a world absent horizontal connectivity. So it would be easy to assume downstream trouble for local broadcasters. But while there’s quite likely much of that ahead, it won’t totally kill the industry. There are two enormous roadblocks standing in the way.
The Local Search Shadow Economy
We know that there exist a great number of businesses in our local communities that service a variety of needs at their clients’ homes or business locations. Aside from specialized services like Angie’s List and Service Magic, there are few local search outlets that serve potential clients or service providers well in terms of their ability to connect a need with the appropriate provider…
Mobile Local Advertising: Not Just for Early Adopters Anymore
Over the past few years I’ve done some axe-grinding about the lack of location targeting in mobile advertising — and the fact that desktop ad strategies have largely been ported over to the small screen, particularly among large brands and agencies. But in recent months we’ve started to see some of those habits break down, beginning with newer companies in mobile that don’t have to “unlearn” anything to get there…
Latest Posts
Street Fight Daily: Yahoo Buys Flurry, Urban Compass Raises $40M
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Yahoo Acquires Flurry to Bolster Mobile Offerings (New York Times)… Urban Compass Raises Money at $360 Million Valuation (Bloomberg)… Airbnb Drops Homejoy From Cleaning Trial, Handybook Remains On In Three Test Markets (TechCrunch)…
Yelp, Foursquare, and the Downsides of Mobile-First
In an era where the “mobile-first” motto borders on dogma for tech companies, the virtues of the desktop internet often are overlooked. While Yelp continues to benefit from desktop search, mobile-first Foursquare has struggled to sustain the explosive growth it saw early on — partly because its influence on the web ecosystem remains relatively weak…
Mapkin Wants to Put Community Into Local Navigation
How many times have you missed a turn when using a GPS device, or been uncertain that you even understood the directions? Mapkin a Cambridge-based startup, aims to fix that. Mapkin’s mission is to provide an improved GPS-app experience that’s “as human as possible” using nuanced navigation provided by locals…
Street Fight Daily: A Race for Food Delivery, Bing Refines Local Targeting
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Postmates is Giving GrubHub Seamless a Run For Its Money (SFGate)… Bing Ads Refines Local Targeting Features (SearchEngineLand)… Apple’s New Push To Randomize MAC Addresses: What’s The Impact On Ad Tech? (AdExchanger)… ….
Openings and New Hires at Main Street Hub, Yext, PlaceIQ, and CallFire
Every two weeks, Search Influence’s Kelly Benish — who knows practically everyone in hyperlocal — covers some of the latest job changes taking place in this dynamic industry. In this week’s edition, moves and new openings at Porch, The Search Agency, VendAsta, Local Yokel Media, Colony Logic and more…
LBMA Podcast: Google’s Chromecast, Ubimo’s Gilad Amitai
Top stories of the week include: Google’s Chromecast gets Ultrasonic; Chicago’s Array of Things makes the city smarter and creepier; ReservationHop takes reservations hostage; Amscreen and Garmin partner at the Tour de France; Muuzii taps SMS for real-time translations; RetailNext and iZettle close financing rounds; Ubisoft shows us the map of the future; TAB unveils spot ratings for billboards thanks to Inrix…
Street Fight Daily: Starbucks Orders Ahead, Google’s Mobile Problem
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Starbucks Has Bigger Plans in Mobile Payments Than Most People Realize (Recode)… Google’s Quarterly Results Show Its Continuing Struggle With Mobile Advertising (New York Times)… Despite a History of Dismal Failures, Hyperlocal News Continues to Attract Believers (GigaOm)…
Surge Seen in Online Political Ads, But Which Sites Will Be Winners?
Digital platforms traditionally haven’t gotten too much in the way of political ad spending, but new projections from Borrell Associates show online outlets making a big leap this year amid the midterms, going from $14.1 million in 2010 to $211.2 million in 2014. But it’s not clear how much community news sites — many of which cover campaign news diligently — will benefit from these gains…
How to Use Video Content to Boost Local Search Rankings
Over the past year, online video has become a powerful tool for boosting organic SEO rankings. Search engines still value video because it’s harder to make and is typically much more engaging. Here are a few tips to make sure you are getting the most value out of your branded content to compete online…
Street Fight Daily: Investors Cash Out of Payments, Airbnb’s New Logo
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Investors Cash Out Of Payment Technology Startups (TechCrunch)… Airbnb Unveils a Major Rebranding Effort That Paves the Way for Sharing More Homes (FastCompany)… Google AdWords Express App Aims to Boost SMB Self-Service (Screenwerk)…
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