News and Analysis

At CallRail, Community Forums Prove Valuable for Product Development

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Community forums—online spaces where consumers and developers can interact and collaborate— are increasingly popular tools for companies hoping to improve their product development and ideation. The strategy is working effectively for marketing tech vendor CallRail.

Street Fight Daily: Uber Cash Burn Narrowing En Route to IPO, CallRail Engages User Base to Drive Product Dev

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TODAY IN LOCAL & DIGITAL MARKETING… Uber’s Losses Continue, But Narrow, In Its March Toward an IPO… At CallRail, Community Forums Prove Valuable for Product Development… How Yelp’s Revamped Ad Biz Powered a Great Quarter…

Uberall Partners With TripAdvisor for Multilocation Reputation Management

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While it has become commonplace for hotels and restaurants to check their TripAdvisor ratings on a regular basis, the process breaks down as the size of the business grows, causing brands with hundreds of locations to struggle. The digital location marketing platform Uberall is trying to change that.

Commentary

How to Use Video Content to Boost Local Search Rankings

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Over the past year, online video has become a powerful tool for boosting organic SEO rankings. Search engines still value video because it’s harder to make and is typically much more engaging. Here are a few tips to make sure you are getting the most value out of your branded content to compete online…

Why Yelp Is Steadily Becoming a Force in Local Data Aggregation

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Unlike traditional aggregators like Infogroup, Acxiom, Neustar Localeze, and Factual, which provide basic listings for a very broad range of something like 20 million businesses in the U.S., Yelp is primarily focused on popular businesses — especially reviews of, and deals at, those businesses…

Unmanaged Local Listings Hurt Consumers and Businesses Alike

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Google Maps and its competitors have become the most important pathways to brick and mortar businesses outside foot traffic and word of mouth. As one recent case indicates, an accurate Google Maps listing can be a matter of life or death for a local business. The company needs a stronger and more concerted effort to enlist the help of business owners to address this problem…

Latest Posts

9 Keys to Launching a Successful Beacon Program

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One of the biggest questions from retailers in the coming year will likely be how they can better implement beacon programs at their stores. We asked top executives from the hyperlocal industry for their take on what’s really necessary to launch a successful beacon program…

Optimizing Your Pay-Per-Call Campaign

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Basic pay-per-call campaign optimization strategies run the gamut from scheduling ad play according to hours of operation to selecting the most accurate categories for ads to play in. These optimization strategies help increase both the volume of calls that a business receives and the duration of those calls…

Street Fight Daily: Microsoft’s Square Competitor, Moovit Raises $50M

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technologyMicrosoft, PayPal Team Up for Mobile POS for SMBs(eWeek)… Moovit Raises $50M To Scale Its Public Transit App, Goes Up Against CityMapper (TechCrunch)… Facebook Ad Clicks Are Shifting to Mobile, so Why Aren’t Conversions? (AdWeek)…

How ZocDoc Grew Its Healthcare Booking Site Into a National Business

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Street Fight recently caught up with Anna Elwood, vice president of operations at ZocDoc to talk about how the company built up its customer service, how it balances people and technology, and how it decides where to go next…

4 Reasons Location-Based Services Will Become a Thing Again in 2015

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With improved location accuracy, improved POI data, and efficient background location processing, developers will be equipped to build apps that can truly extract relevant real-world user experience. Location will mean more than a wandering blue dot; it will mean the places we’ve traveled, the relationships we’ve developed, and the resolutions we’ve kept…

Street Fight Daily: Marketers Spend On Social, Clinkle Pivots (Again)

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology70% Of Marketers Plan To Boost Social Spending In 2015 (Marketing Land)… Clinkle Pivots From Its Soured Brand To “Treats” For Sharing Discounts (TechCrunch)… How Zomato Plans To Eat Yelp’s Lunch In America (Quartz)…

Why Local Marketing Is a Function of Commerce, Not Media

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I’ve come to believe that the initial narrative about digital — the one about eyeballs simply moving online — actually impedes an effective analysis of the local marketing industry. Once we see local marketing as a function of commerce (ad not media) we start to find a more dramatic shift than previously thought.

Street Fight Daily: Zomato Buys Urbanspoon, Ford Opens Dashboard

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technologyZomato Food Portal Buys Urbanspoon to Expand in U.S. (Businessweek)… With Applink 3.0, Ford Lets You Choose Your Navigation App (GigaOm)… 75% Of Small & Medium-Sized Businesses (SMBs) Say Internet Marketing Is Effective (Street Fight)…

Marsh Supermarkets Brings Beacon Messaging to Apple Watch

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Marsh Supermarkets is working with InMarket to install a system in its stores that will use Bluetooth beacons to “wake up” applications on the Apple Watch and deliver relevant content to their shoppers wrists. Shoppers can decide whether or not to receive push notifications upon entering the store…

The Uberification of the “1099 Economy”

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A new buzzword has emerged in the tech lexicon: “1099 economy.” Referring to the growing ranks of single proprietors and contractors, this trend is part of the massive transformation taking place in the local services economy…