News and Analysis

With Shoelace, Its Latest Foray into (Local) Social, Google Aims to Do for Friends What Tinder Did for Dating

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Perhaps Shoelace is less ambitious than Google+. But is finding friends, or others with whom to socialize, not the most central and yet unachieved aim of social networking? One that hinges on location and would be a gold mine for advertising, as it captures users far down the sales funnel, all the way at the point where they are ready to get together to spend some time at a local business? What if, in the same way online dating has gone from disreputable to de rigueur over the course of 10 years, finding friends online is something young people all do in 10 years, an engineering problem that Tinder rival Bumble is already trying to crack?

That would be a pretty big social network. The ambitions may not be so modest.

Retailers Are Using AI for Onboarding, Associate Retention

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The retail landscape is going through an evolution, with mom-and-pop stores on Main Street being replaced by e-commerce outlets that rely on sophisticated algorithms to manage virtually every aspect of business operations.

While most headlines about the transformation of retail focus on the consumer-side of the equation, there’s even more change going on behind the scenes. Competition between e-commerce and brick-and-mortar is forcing innovation in the way retailers approach the challenges that come with onboarding and retaining in-store associates.

Retailers Leverage Prime Day to Boost Offline Sales

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Unlike other shopping “holidays,” like Black Friday and Cyber Monday, Amazon Prime Day is specific to a single retailer. But as the event grows, other retailers—both online and offline—are finding ways to leverage the anticipation that consumers are feeling.

Last year, 63% of Prime Day shoppers said they visited competing websites to compare prices. This is a major opportunity for online retailers to capitalize on the spike in traffic and provide consumers with personalized and targeted offerings and exclusive deals.

Commentary

Why Back-end Tech Is Key for Food Delivery Startups

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Outside of college campuses, local food delivery startups generally have larger neighborhoods to cover and customers with more niche needs. This may be why some of the biggest names in local delivery don’t seem as different at first glance, because their focus is on the back-end.

Mobile Marketing and the YouTube Cookie Shift

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Google recently announced that YouTube will turn to logged-in user data to verify views and ensure that relevant advertising reaches the right consumers. This will allow publishers, brands, and marketing to draw on all the highly contextual demographic and behavioral data that Google gathers from mobile consumers.

The AI Wars in Local Have Already Begun

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This AI-centric battle is being waged by heavier contenders than any before it, including Apple (Siri), Amazon (Alexa), and Google (Assistant). They’re each basing battle plans on their current positioning and biggest assets, and the winner will sway the next era of local commerce.

Latest Posts

Case Study: Law Firm Uses Social Channels to Amplify Messaging to Prospects

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“Marketing for law firms generally is something that not even 20 years ago was considered somewhat taboo,” Mike Mellor says. “The folks in law firms have had some catching up to do in regards to driving cultural change and getting attorneys comfortable with the concept of marketing and new business development.”

Augmenting the Local Shopping Reality

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“I believe we are now at the tipping point where both AR and VR are set to become accepted into the mainstream and in a few years will play an integral part in all our lives,” says Amplified Robot’s Steve Dann.

Street Fight Daily: Facebook’s Messenger Could Be the Next PayPal, Uber Won’t Go Public Anytime Soon

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Report: Facebook Messenger Might Become Your New Mobile Wallet (Marketing Land)… Uber IPO Uber-Unlikely (CNBC)… Searching For Google CEO Sundar Pichai (BuzzFeed)…

9 Killer Location Features for Retailer Mobile Apps

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Retail apps have a reputation for being bulky and unnecessary, and for taking up space on consumers’ phones without delivering enough benefit. Going forward, the key for retailers looking to gain traction with their branded mobile apps will be integration with more location-based components.

Service Marketplace Lead Gen — What Color Do Disruptors Bleed?

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Marketplaces are sexy. They have disrupted long-standing lead-gen sources like Google, Craigslist, HomeAdvisor, and Angie’s List — all of which caused disruption within yellow pages years before.

Street Fight Daily: Lyft Launches Waze Integration, ‘Platform Relationship Specialists’ Emerge

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Waze Integration for Drivers Rolls Out Nationwide in Lyft’s Mobile App (TechCrunch)… The Rise of the Publishing Platform Specialist (Wall Street Journal)… Publishers See Rising Premium on Mobile Advertising (AdExchanger)…

Raise Report: New funding for DoorDash, Handshake, GoCardless

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Marley Spoon, a startup that delivers ingredients needed for specific recipes to users, has raised $17 million and some of the other top funding news of the past week in this week’s Raise Report.

Promotions and New Hires at Amazon, Nuts.com, and Gorilla Logic

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An internal promotion at Amazon and some new personnel changes at Delivery.com and Gorilla Logic in the latest Movers & Shakers column.

Street Fight Daily: Apple Pay Coming to Mobile Web, DoorDash Moves Into Yelp Territory

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Apple Pay Moving to the Mobile Web, Could Give Big Boost to Mcommerce (Marketing Land)… DoorDash Takes On Yelp, Offers ‘Objective’ Restaurant Quality Scores (VentureBeat)… Microsoft Tells Possible Yahoo Buyers It Would Consider Backing Bids With Big Bucks (Recode)…

A ‘Network and Brand,’ 30A Aims to Add $1 MIllion Revenue in 2016

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Mike Ragsdale’s 30A is successfully covering the Santa Rosa Beach communities in Florida, covering daily minutiae while capturing what’s special about the place. The site is also pulling in seven figures. Can others learn from him?