News and Analysis

Report: Huge Hole in Location Data Market for O2O Attribution

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Good news for the whole location-based marketing industry—a new report from location data firm Factual based on a survey of location data buyers finds the field is getting more effective and better at measuring its results. Nearly 9 in 10 marketers said location data is driving more effective campaigns. Eighty-six percent said it’s growing their customer base, and 84% reported higher customer engagement.

However, while use of location-based marketing is set to grow to 94%, only 24% use it or are planning to use it to establish offline attribution.

5 Privacy-Focused Data Marketplaces

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Just 27% of adults feel like they have “some control” over how their personal data is used by mobile apps and services, according to a recent survey by Mobile Ecosystem Forum. The desire to have more say over how personal data is used is leading to a new technology vertical, as next-generation data brokers put together marketplaces where consumers can offer up their own data to brands in exchange for cash and other lucrative incentives.

Here are five examples of services that consumers are using to take control of the data they share with advertisers and keep their private information private.

4 Marketing Use Cases for AR Today

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Augmented reality is making the leap from hyped technology of the future to driver of cutting-edge marketing techniques today. To document the state of the field and shine a light on those use cases, the IAB released its AR marketing playbook earlier this month.

In case you’re too busy to peruse the pdf, I’ll detail the major use cases outlined in the report.

Commentary

Tried and True Marketing Tactics SMBs Can Borrow From Premium Brands

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Many small-but-growing businesses have a multi-store operation and a dynamic online presence, but simply can’t afford the custom-built, integrated retail and ecommerce systems that keep a premium brand’s customer experience tight and consistent. Here are some tactics they can employ to hack that problem.

What Does the Bot Bubble Mean for Facebook’s Long Game?

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“Facebook has long been a force in post-sale retention and Messenger can really play a huge part as a CRM tool,” Mike Blumenthal tells David Mihm. “I see it as the “real” social network… the one where folks communicate with those closest to them.”

Yext’s IPO Could Raise All Boats in Local — And Herald Consolidation

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While the company’s long-anticipated announcement yesterday didn’t come as a huge surprise for those following local, the news that it was imminent still packed a punch. So we asked several luminaries to weigh in on what the offering might portend for the broader industry.

Latest Posts

On-Demand Is Tricky to Build, but ‘Very Much a Net Positive for Everybody’

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“On-demand is much harder than people think. It’s supply and demand — you have to make sure companies can grow, and that this growth can be matched,” says interim.team’s Rorie Devine. Growth in supply and growth in demand need to be in sync, which makes it “twice as hard.”

Street Fight Daily: HomeAdvisor Growing Fast, Mcommerce’s Customer Service Impact

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Diller’s Home Services Bet Could Hit $1 Billion in a Few Years (Bloomberg)… How Mobile Commerce Is Changing Customer Service (VentureBeat)… Second Measure Is the New Secret Weapon Investors Are Using to Outsmart Each Other (Business Insider)…

5 Platforms for Cross-Promotions Between Local Businesses

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In communities around the country, small business owners are considered local influencers. And rather than go it alone with their local marketing campaigns, some of these merchants are finding success by partnering with peers and implementing new cross-promotional marketing strategies.

Google Finally Reveals How to Improve Your Local Ranking

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Google has significantly updated its help page on the topic of local ranking to include, for the first time, specific common-sense guidelines showing businesses how they can increase the likelihood that online searchers will find them in Google Maps on desktop and mobile.

7 Smart Ways to Deliver Loyalty Rewards Based on Buying Patterns

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Hyperlocal vendors are increasingly marketing their high-tech loyalty programs at small and mid-size businesses, with easier ways for business owners to deliver loyalty rewards based on data captured through the point-of-sale. Here are seven ways merchants can use purchasing behaviors to offer more relevant rewards.

Street Fight Daily: Comcast-backed Firm Bets $250M on Groupon, OOH Advertising’s ‘Renaissance’

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Comcast-Backed Firm Makes $250 Million Investment in Groupon (Bloomberg)… Technology Fuels Renaissance in Out-of-Home Advertising (AdAge)… Does Google Stand a Chance Against Facebook in Mobile Display? (Marketing Land)…

Automating Local Commerce: Rise of the Chatbots

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Bots could displace apps just as apps displaced search. “Search started with consumers typing into a box,” Pingup’s Ron Braunfeld said recently. “[AI] is all about knowing where you are, time of day, what’s in your refrigerator; and giving you the right information without having to search.”

Case Study: How a New York Car Dealership Generates Online Leads

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At his family-owned used car dealership, Anthony Curran works as a salesman and also handles marketing. He says a recent campaign with Facebook had a lot of success: “In the first week we had over 80,000 people reached. Since then, everyone has been mentioning seeing us on Facebook.”

Street Fight Daily: Reserve Acquires Dash, Shoppers Save Big Purchases for Desktop

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Reserve Acquires Mobile Payments Startup Dash (TechCrunch)… U.S. Shoppers Save Big-Ticket Online Purchases for Desktop (Quartz)… Report: Search Drives 10x More Traffic to Shopping Sites Than Social Media (Search Engine Land)…

Gimbal CEO Says Getting Beacons Right Means Moving Beyond the Coupon

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“When people started thinking of beacons, they thought it was the place to [deliver] the coupon offer,” says Jeff Russakow, “but what we’re finding is that there is a broader and richer experience to be had through beacon deployment.”