News and Analysis
Jump of 0.1 in Five-Star Review Averages Can Make the Difference on Conversion
When customers are looking for a quick fix and do not intimately know the shops around them, star-rating averages are crucial. A new report by location-based marketing firm Uberall indicates they are so influential in consumer decision-making processes that a mere 0.1-point jump in a store’s average rating can increase its conversion rate by 25%.
How Can Brands Capitalize on Google’s Latest Ads Update?
Almost a month has passed since Google officially killed its ‘average position’ metric. The metric was retired on September 30, and marketers using Google Ads have been encouraged to transition to using ‘prominence metrics’—made up of the search top impression rate and search absolute top impression rate—instead. Google’s announcement was designed to give brands the opportunity to update their strategies before the average position metric was axed to hopefully make the transition a seamless process.
To understand how that transition is actually working in the real world, and how brands are adapting to the change from one metric to another, we connected with Walker Sands Digital’s Ryan Sorrell. A digital marketing expert with experience deploying competitive content analysis for B2B clients, Sorrell shared his thoughts on how Google’s decision to axe the average position metric will impact brands going forward and which new opportunities are at play as Google shifts its sights toward automated bidding strategies.
Report: Text Messages, Online Chat Essential Channels for Businesses
More than 70% of US consumers polled in a survey commissioned by business messaging platform Quiq had engaged with businesses via text messaging or online chat two or more times in the previous month.
That should be a signal to businesses that email and phone are no longer sufficient; messaging will be key to survival for consumer-facing businesses of the future.
Commentary
Parsing Google Fred and Other Quality Updates: How to Prepare or Recover
If you are involved in any form of SEO, you know how daunting it can be to keep up with Google algorithm updates. From the Mobile First Index to the Owl update to Google Fred, the tide is always shifting. It is important to step back a moment and take a look at what Google is trying to do.
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Your Local Broadcast: Centric Finds the Cameras in Your Neighborhood
The new service is a video discovery app and broadcasting platform that enable users to browse, view and interact with video that’s being shared around them. “It’s like being handed a new map to your neighborhood that has all sorts of stuff you didn’t know existed before,” said CEO Vincent Gibson.
#SFSW16 VIDEO: How On-Demand Is Changing the Way Brick-and-Mortar Businesses Compete With Ecommerce
While ecommerce companies have doubled down on taking their chunks out of the local pie, some on-demand services are trying to find ways to use their immediacy to help brick-and-mortar businesses fight back. At Street Fight Summit West earlier this month, a panel looked at this tension between ecommerce and brick-and-mortar.
Street Fight Daily: The Voice Search Explosion, Publishers Tap Into Location-Based Programmatic
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Even Facebook Can’t Just Waltz Into the Location Data Space… How the Voice Search Explosion Will Change Local Search… Condé Nast, The New York Times, and Forbes Tap Into Location-Based Programmatic Platform…
#SFSW16 VIDEO: Rethinking Restaurants — Local Tech Remakes an Industry
Restaurants are a particularly large and important vertical in local, and as such they’ve long been a testing ground for a variety of digital products. Now a new generation of companies is starting to use local marketing and delivery services to rethink what a restaurant is and how we think about our dining experiences.
Street Fight Daily: Facebook Canvas Ads Flourish, Google Tests Click-to-SMS Extension
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Facebook’s Genre-Bending Canvas Ads Demonstrate the Social Network’s Strength… Startup Challenges Uber, Lyft with Lower Fares, Higher Driver Commissions… Search Ad Decline Report May Explain Google’s Friday Stock Drop…
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