News and Analysis

Augment My Town: Local’s Next Turf Battle

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AR fuses the digital and physical. So, could it assist in the vexing and longstanding challenge of closing the online/offline gap? We’re starting to see signals that it might. 

Inform Your Multichannel Customer Experience Strategy

5 Live Chat Platforms with Location Intelligence

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As mobile interactions become the new norm, more retailers and brands are seeking out mobile-friendly live chat solutions that leverage real-time customer behaviors, like locations and progress within the shopping lifecycle, for more personalized SMS chats and in-app messages.

Killi Launches Unveil, a One-stop Shop for Consumers to View and Edit Their Data

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Killi, the consent-first consumer data marketplace, launched Unveil, a product iteration that will allow consumers to view and edit the data companies have collected about them.

Commentary

Mike Ragsdale Says Putting Community First Makes His ‘Indie’ 30A Site a Big Winner

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In this Q&A, 30A founder Mike Ragsdale itemizes what he thinks his industry is doing wrong and how 30A, by making community paramount, has become the top revenue-producing site among independents.

5 Ways Businesses Can Leverage Location Intelligence Beyond Marketing

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Michelle Zhou: Location data can provide far better optics into consumer behavior than traditional data streams. Data from smartphones, social media, and other sources can track consumer purchases and migration in real time. Using data trends and insights, businesses can develop a comprehensive understanding of their customers and make the most informed business decisions.

2018 Ranking Factors Report Emphasizes GMB and Reviews

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Damian Rollison: The annual report’s main takeaways are clear: to rank competitively for local searches today, you must focus your attention on three areas: one, providing Google with as much relevant local content as possible; two, pleasing your customers, pointing them to where they can review your business, and responding to their reviews; and three, creating a useful, relevant local landing page or website with authoritative backlinks.

Latest Posts

Using Social Media for Enterprise Local Marketing: Comparing Twitter and Facebook Marketers

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Surveys suggest social media is pretty influential for shoppers, particularly young ones, although they gravitate to Instagram and Snapchat. Big brands are taking heed. Although packaged goods giant P&G said it was paring back its most highly-targeted Facebook ads, it recently confirmed that it was maintaining its overall Facebook spending.

Street Fight Daily: Businesses and Users Love Instagram Stories, Snap Rolls Out Measurement Program

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Half of Businesses on Instagram Use Stories As It Turns 1… Snap Rolls Out New Measurement Program… 10 Ways Brands Could Use Apple’s Augmented-Reality Platform…

After Some Challenging Pivots, Moz Digs Deeper for Growth

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After several years of fast growth pushing into a variety of different marketing products , the firm announced last August that it was laying off 28 percent of its workforce in order to refocus on its core competencies. We caught up with CEO Sarah Bird recently to talk about the changes and where she sees the digital marketing industry headed.

inMarket Expands Audiences Segmenting Product in Bid to Fix Programmatic Location Accuracy

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In-store advertising vendor inMarket is expanding its offerings to agency trading desks this morning, with the announcement that it’s opening up its Audiences segmenting product as a self-service solution. Beginning today, agency bid desks will be able to use inMarket’s reservoir of first-party location data to enable hyperlocal targeting.

Street Fight Daily: Amazon Creeps Up on Ad Duopoly, Facebook Invests in Conversational AI

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Advertisers Warm to Amazon’s Increasing Ad Pitch… Facebook Buys an AI Startup to Turn Its Middling Assistant into a Siri Killer… Autonomous Vehicles Projected to Drive In-Car Advertising…

Local SEO Guide Launches Tool for Tracking Google My Business Updates

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The company is releasing a tool to minimize unapproved changes to Google My Business pages. Although Local SEO Guide’s Locadium tool was originally developed for the company’s own clients, CEO Andrew Shotland says the decision was made to open Locadium up to the general public after a number of SEO firms expressed interest.

Brand Battle: Weight Watchers vs. Jenny Craig

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To gauge how each company approaches local marketing, Brandify’s proprietary technology analyzed Weight Watchers’ and Jenny Craig’s store locations with focus on areas of local presence management. 492 Jenny Craig locations and 663 Weight Watchers locations were included in the data sample.

The Place of Newspapers in the Local Marketing Ecosystem

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“Digitally speaking, NextDoor is encroaching on a space that local papers really should own.” David Mihm tells Mike Blumenthal. “It’s basically a glorified forum that in my view would be every bit as successful, if not more so, if hosted by a truly local entity.”

New CEO at Daily Voice Says Full-Bore Expansion Is His Mission

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Randy Kilgore succeeds Carll Tucker, who founded Daily Voice in 2010, after a long career in print community news and will continue as chairman of the private Daily Voice company. In this Q & A, the two execs talk about the transition and what’s next for hyperlocal news network.

Street Fight Daily: Inside Uber’s Messy CEO Search, Why Brick-and-Mortars Are Closing Down

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Uber’s Search for New CEO Hampered by Deep Split on Board… Amazon Is One Part of a Much Larger Picture of the Retail Apocalypse… Focus on Mobile and Product Drives Q2 Digital Ads…