News and Analysis

consumer trends retail

These Consumer Trends Will Define Retail in Summer 2021

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Brands that don’t want to be seen as “digital laggards” will need to deploy omnichannel strategies to meet consumers where they are, pairing the digital innovations of the Covid era with effective brick-and-mortar customer experiences.

Why Are Brands Struggling to Track Influencer Campaigns?

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Without accurate ways to measure and monitor the success of influencer campaigns, most brand marketers are left sitting in the dark. And many of the metrics used to track the success of campaigns on traditional advertising channels don’t work with influencer marketing, where context is everything and the volume of brand mentions can be deceiving. The data company Sama thinks it has a solution.

Headless Checkout Tackles Cart Abandonment

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Fast is challenging the received wisdom about the e-commerce funnel with an innovation called headless checkout. The term refers to a technology that allows consumers to convert with one click wherever they encounter a product — think social commerce but for any venue on the web.

Commentary

No Matter What Business You’re In, You Are In The Business of Selling

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Kendrick Shope: I coach a lot of entrepreneurs, many of whom are brilliant at what they do, have excellent people skills, and should be setting the world on fire. Unfortunately, they’re stuck trying to make ends meet when they should be doing seven figures in a year because they haven’t mastered the art of selling. It’s a skill like any other, and once you learn it and become really good at it, your business is going to change forever. If you really want to up your sales game this year, focus on these five selling strategies.

Increasingly, Your Brand Is Its Reviews

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Mihm to Blumenthal: The famous Jeff Bezos quote comes to mind: “Your brand is what other people say about you when you’re not in the room.” Increasingly, the room is not a physical place but a virtual one—and it’s not a place you own. Reviews really bring the need to run a decent business at your core into stark relief.

LBMA Vidcast: McDonald’s & Waze, Lego & Snapchat

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On this week’s Location-Based Marketing Association podcast: Hermes AR package delivery, NFC forum’s payment standard, Lego + Snapchat + Kabooki, McDonald’s + Waze billboards, Geon Network, Glympse partners with Albertsons.

Latest Posts

Street Fight Daily: Walmart Still Hungry for Startups, Kohl’s Makes Deal With Devil

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… To Keep Up with Tech Competitors, Walmart Says It Will Acquire More Startups… Amazon’s Invasion of Kohl’s Has Begun… Facebook Is Officially Rolling Out Explore, Its Alternative News Feed…

The New Local Ecosystem: An Interview With Darren Shaw

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As of this year, the task of updating the Local Search Ecosystem has been handed to Darren Shaw of Whitespark, who also inherited David Mihm’s other well-known brainchild, the Local Search Ranking Factors report. Last week, Darren released Local Search Ecosystem 2017, a bold departure in visual design and a much-needed update to the last edition, from 2014.

Google Elevates Local Marketing to Prime Time

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Many industry watchers and practitioners correctly perceived the GMB API as a sign of how important it is for businesses to manage their location data properly. But the progression of the API represents something even bigger: empowering businesses to elevate and measure the value of local search marketing.

Street Fight Daily: The Importance of Attribution, Newspapers & Retailers Share Connected Fate

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Investing in the Right Measurement Tools Makes a Big Business Impact… Retail Blues Worsen, Hitting Newspapers Hard… Snapchat Ramps Up Content Deals…

Yelp Analysis Finds Bright Spots for Business Growth

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A new economic outlook report released by Yelp this morning finds ample opportunity for growth for small businesses throughout the country, and particularly those located in Southeastern states. “The markets we often think of as being on the forefront of trends in food, retail and other sectors can also be the toughest for small-business success,” explains data editor Carl Bialik.

Cultural Shifts Underlines Google’s Local Enterprise Play

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“Google at one time talked about a suite of GMB products called the Business Builder but it got left on the cutting room floor of the forced march to Google Plus and the subsequent ugly separation,” Mike Blumenthal tells David Mihm. “It’s refreshing to see a similar strategy finally coming to fruition. I think we are seeing them being slowly tied together.”

Street Fight Daily: Brands Make Best of AR, Facebook Boosts Brand Intelligence

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… How Brands Are Using AR to Engage Consumers and Measure Results… Facebook Lets Brands Dive Into People’s Posts… Yext for Food Makes Menus Visible in Searches on Google, Facebook, Bing…

How Brands Are Using Hyperlocal Marketing to Reach Millennial Shoppers

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Members of the millennial generation—generally defined as those born between 1982 and 2004—are more comfortable receiving targeted digital ads than consumers in other generations, and they’re warming to technologies like NFC and mobile payments. Here’s how five brands have targeted millennials with location-based strategies, along with insights into what made their tactics so successful.

Voice Assistants Could Transform Local — But Not Necessarily How You Might Think

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Voice search and AI are widely misunderstood. Generalist tech coverage has painted the picture of an opportunity that resides mostly with stationary devices like Amazon Echo. But the real scale will happen elsewhere.

Street Fight Daily: Facebook Adds Food Ordering, Apple Throws Advertisers a Curve Ball

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Facebook Adds Food-Ordering Feature… Publishers Are Already Feeling Pain from Apple’s Move Against Ad Tracking… Mobile-Ordering Apps Trouble Restaurants…