News and Analysis

Will "Sneakerheads" Dash to Foot Locker's New Store Concept? Street Fight

Will “Sneakerheads” Dash to Foot Locker’s New Store Concept?

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The average American owns about 12 pairs of shoes. Many of those are sneakers. Sneakers represent about $80B in sales worldwide, and that spending appears to be on the upswing. Once reserved primarily for athletes, sneakers are now a wardrobe staple and are selected based on purpose, comfort, fashion statement, and various other factors. Foot […]

AdLib Partners with Kargo, Enabling High Impact Ad Creation and Deployment Street Fight

AdLib and Kargo Partner to Democratize High-Impact Ad Creation

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Today, AdLib Media Group, known for providing accessible DSP (demand-side platform) solutions for independent agencies and in-house programmatic teams, announced a strategic partnership with Kargo, a leader in creating breakthrough ad solutions for the world’s top brands. This collaboration aims to bring Kargo’s innovative advertising technologies and creative formats to a broader audience, significantly enhancing […]

How Can IHOP Become an International House of Profit? Street Fight

How Can IHOP Become an International House of Profit?

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Fluffy pancakes are not the only thing being served at IHOP these days. Formerly known as International House of Pancakes, the MULO (multi-location) brand, run by California-based Dine Brands Global, Inc., has about 1,800 restaurants worldwide, including outposts in all 50 states, two U.S. territories, and 13 countries outside the U.S. The parent company also […]

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Super Bowl Advertising

Could Delivery Service Partners Offer Restaurants More Than a Lifeline?

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Data and AI enabled the digitization of advertising a decade ago. Now, those same forces that drove innovation and transformation in advertising are changing the dynamics between restaurants and delivery service partners. DSPs are becoming more than a lifeline. They’re helping fundamentally change how restaurants and the industry operate while also helping to create the omnichannel restaurant business of the future.

Inform Your Multichannel Customer Experience Strategy

The Post-App Era: Optimizing Customer Interactions with Personalization

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Now is the time to pivot. Shifting the focus to mobile and social messaging channels might seem like a tall order, but optimizing customer interactions through these channels can be easily accomplished if brands increase their social touch points with consumers. After all, a customer journey is only successful if you understand the customer’s needs upfront.

First-Party Data Alone Can’t Satisfy Many Marketing Needs

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When it comes to third-party data, the old Mark Twain quote applies: “The report of my death was an exaggeration.” The end of the cookie is not the same as the end of third-party data. There are multiple third-party data options for marketers that are inherently privacy-conscious, regulation-satisfying, and that work with the policies being implemented by big-tech.

Latest Posts

How Retailers Are Bringing E-Commerce Experiences to In-Store Shoppers

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After two years of incredible growth in e-commerce, the pendulum is swinging and in-person retail is experiencing a resurgence.

How Marketers Can Manage WFH Employees Safely and Effectively

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Good leaders understand what signs point to suspicious behavior and which signs are simply a product of the new work-from-home norm.

How Retailers Are Preparing to Stand Out on Black Friday

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Black Friday and the holiday shopping rush are getting closer — and retailers are getting prepared. Inflation and economic uncertainty have the potential to make the 2022 holiday season a rocky one, putting extra pressure on retailers to beef up their marketing and advertising strategies even earlier than usual.

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Location-Based Marketing Association: Instagram Experiments with QR Codes

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In this episode of Location Weekly, the Location-Based Marketing Association covers Doritos letting you turn any triangle into chips on Snapchat, Sonic Boom Records launching a vinyl record vending machine in Toronto, Instagram letting you share reels, posts, and your location through QR codes, and Ecom Express partnering with What3Words for last-mile delivery in India.

3 Challenges for Retail Media Networks

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Retail media is not without its challenges. Retailers need to determine how to curate advertising partners, avoid spoiling the shopping experience, and navigate the retail media tech stack.

TikTok Raises its Local Game

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TikTok continues to feel around and test features as it establishes itself as a social media powerhouse. It’s much earlier in that journey than incumbents like Instagram and Twitter, so we continue to see rapid-fire feature launches and trials. And like the above players, some of these are local in nature.

What Sephora’s CCPA Fine Means for Multi-Location Retailers

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The enforcement of the CCPA against Sephora is intended to send the message that companies need to get compliant now and that there will be very little forgiveness for the definition of “sale” when it comes to data privacy and consumer information going forward.

Amazon Dabbles in Social Commerce

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Rather than social channels increasingly morphing into shopping channels, is there opportunity for shopping channels to become more social? This is what Amazon has in mind with its latest move: a TikTok-like feed. This makes it the latest player to copy the red-hot TikTok.

The Best Marketing Tactics Can’t Be Measured

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If some marketing tactics are more measurable than others and you place all the emphasis on readily available metrics, you are just going to turn your marketing program into a click machine.

Contact Center Should Be the Marketing Engine

6 Omnichannel Loyalty Platforms for Multi-Location Retailers

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In 2022, shoppers want more. The most effective loyalty platforms are going beyond transactional rewards to create unique cross-channel experiences that keep customers coming back for more.