News and Analysis

MULO Brands With Soul Fall Pick: Neighborly

MULO Brands With Soul Fall Pick: Neighborly

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What’s soulful about having a toilet unclogged or dust bunnies removed from under your bed? Neighborly, the fastest-growing home services company (with 19 brands in North America and $4B+ in revenue) prides itself on offering services along with soul throughout their business, building out a culture of caring and community. In fact, their recent convention was […]

Keen and Accretive: OOH Drives Hidden Growth

Keen and Accretive: OOH Drives Hidden Growth

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In a media landscape dominated by search, social, and streaming, a new analysis from Keen Decision Systems and Accretive suggests marketers may be missing one of their most efficient levers for growth: out-of-home (OOH) advertising. The joint study reveals that OOH delivers a marginal ROI (mROI) of $7.58 … well above the average media mROI […]

Andy Wiederhorn Returns to Fat Brands Leadership - Strategic Reset

Andy Wiederhorn Returns to Fat Brands

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Sometimes stepping away from a role for a while gives leaders a whole new perspective on their company and its future. Andy Wiederhorn, CEO of Fat Brands, spent more than a year as an outside consultant and strategic advisor to the company. It allowed him an opportunity to focus on long-term strategy and capital allocation. […]

Commentary

Streets Ahead: ChatGPT, AI-Generated meta descriptions and AI Mode reshaping search

Streets Ahead: ChatGPT, AI-Generated meta descriptions and AI Mode

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In this week’s Streets Ahead update, SOCi discusses OpenAI expanding the ChatGPT ecosystem, Google experimenting with AI-Generated meta descriptions in search results and Google’s AI Mode reshaping how people search OpenAI Expands ChatGPT’s Ecosystem The News  OpenAI has unveiled a major expansion of the ChatGPT experience with the launch of in-app integrations and a new […]

AI Is Breaking Down Data Silos — Without Breaking Privacy

AI Is Breaking Down Data Silos — Without Breaking Privacy

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The world of marketing has quickly moved away from legacy, invasive practices that took liberties with customer data, and into a new, privacy-first era. Direct collaborations based on first-party data have become the most effective way for brands and media owners to identify shared customers, develop audience insights, and plan, activate, and measure campaigns. While […]

Streets Ahead: Google AI Mode , OpenAI & Commerce, TikTok

Streets Ahead: Google AI Mode , OpenAI & Commerce, TikTok

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In this week’s Streets Ahead update, SOCi discusses Google expanding AI Mode from search to transactions, OpenAI  pushing into commerce and clarity around TikTok in the U.S. Google Expands AI Mode from Search to Transactions The News  Google is extending the capabilities of its AI Mode with two experimental features designed to push conversational search […]

Latest Posts

Scaling the Mountain of Brand Reputation Management With Brynn Gibbs

Scaling the Mountain of Brand Reputation Management With Brynn Gibbs

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“Meet” another one of our outstanding 30+ thought leaders taking the stage at Street Fight LIVE 2025. We want to give you a glimpse into the marketing and business insights of each of them before you join us in LA.  Brynn Gibbs is the Founder & CEO of Consumer Fusion, a company that helps MULO […]

Two "Top Chefs" of PR Offer the Recipe for PR Success

Two “Top Chefs” of PR Offer the Recipe for Success

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In the weeks leading up to Street Fight LIVE 2025, we’ll be getting up close and personal with some of our speakers, encouraging them to share stories of how they found themselves in the MULO (multi-location) ecosystem. Lori Ruggiero is Managing Partner & EVP of 5WPR and Gabriella Velez is also an EVP at 5WPR. They […]

LG Ad Solutions Study Confirms CTV’s Audience Edge

LG Ad Solutions Study Confirms CTV’s Audience Edge

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Streaming continues to reshape television, but a new report underscores just how central personalization has become to its evolution. LG Ad Solutions, a global leader in advanced advertising for Connected TV (CTV), has released its 2025 Inclusive Screen Report, which explores the TV viewing habits and advertising preferences of diverse U.S. audiences, including Black, Hispanic, […]

Shane Lukas Helps Solve "The People Problem"

Shane Lukas Helps Solve “The People Problem”

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In the weeks leading up to Street Fight LIVE 2025, we’ll be getting up close and personal with some of our speakers, encouraging them to share stories of how they found themselves in the MULO (multi-location) ecosystem. Such as Shane Lukas of A Great Idea. Meet Shane Lukas, who will be on stage discussing how […]

Why TV Remains the Heartbeat of Local Connection

Why TV Remains the Heartbeat of Local Connection

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In today’s increasingly digital world, fostering a sense of community can be challenging. Yet it’s not impossible. New research from Tenetic and CivicScience reveals that TV is the best medium at making people feel connected to their local communities–twice as effective as streaming content, twice as effective as digital video, and nearly three times better […]

Michael Farmer: Mad Men are Now Mad Robots

Michael Farmer: Mad Men are Now Mad Robots

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In the weeks leading up to Street Fight LIVE 2025, we’ll be getting up close and personal with some of our speakers, encouraging them to share stories of how they found themselves in the MULO (multi-location) ecosystem. Michael Farmer has had a long and rich career in the advertising industry and is the author of “Madison […]

The MULO Dozen: August Brands in Review and C-Suite changes

The MULO Dozen: August Brands in Review

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BOOMs, BUSTs, and C-Suite leadership changes don’t cool off during the summer months. Our wrap-up of hot August topics proves that out! However, the hottest part of the Summer of 2025 is the big reveal of our impressive speaker lineup for Street Fight LIVE 2025, just a few short weeks away!  Bravo! Italian Kitchen and […]

Nick Dan-Bergman: Taking Flight in the New Agency & Franchise World

Nick Dan-Bergman: Taking Flight in the New Agency & Franchise World

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In the weeks leading up to Street Fight LIVE 2025, we’ll be getting up close and personal with some of our speakers, encouraging them to share stories of how they found themselves in the MULO (multi-location) ecosystem.  Nick Dan-Bergman, CMO of agency LT(Lane Terralever), will be joining us to discuss everything franchise-related and sharing the […]

Mediaocean / Innovid Survey- Personalization & Performance

Survey: Marketers Lean-In to Personalization, Performance

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We’re well into H2, and omnichannel ad platform Mediaocean has released its 2025 H2 Market Report, a compilation of responses from a global survey of hundreds of marketing professionals. It looks like experimentation is out, and execution is in when it comes to using AI, advertising on CTV, and verifying identity as the foundations of […]

MULO Brands With Soul August Pick: Raising Cane's

MULO Brands With Soul August Pick: Raising Cane’s

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A “one love” philosophy may sound more like Woodstock, Burning Man, or a spiritual retreat than a MULO (multi-location) food brand with more than 900 locations.  Raising Cane’s Chicken Fingers has become known for its corporate culture, which emphasizes the importance of respect, community, teamwork, and having fun as part of every employee’s daily experience […]