News and Analysis
The Humans Behind the Data at Placer Discover
Year-end can be a challenging time to bring a group of business professionals together for one final conference. Seasonal obligations, meeting fatigue, and EOY pressures are convenient excuses to skip that trip to New York. Unless, of course, the event organizer is Placer.ai. Location analytics hardly seems like a merry topic, but the organizing team behind Placer […]
What’s Shwell in Attracting Hourly Workers?
No, that’s not a typo. MULO (multi-location) convenience store (C-store) brand Sheetz is opening a massive “Shwellness Center” across the street from one of its major locations in Pennsylvania. This center will offer some of the lifestyle benefits of its current Shwellness center (see below), as well as routine medical appointments, physical therapy, and behavior […]
The Freezer Beyond the Grocery & C-Store
Cryotherapy is one of the latest categories to scale in the health, wellness, and longevity space. In this column, we’ve detailed how brick-and-mortar businesses have expanded far beyond the typical gym as the population ages and become more concerned about staying healthy longer. Highly specialized brands and franchises are offering body-related services like IVs. I […]
Latest Posts
Search Fails May Cost Retailers as Much as $13.8B in Sales This Holiday Season
MULO (multi-location) retailers struggle to compete with Amazon, the online giant. But they are never going to win that battle if they don’t focus on search for the holiday season. A new study by Nosto reveals that as much as $13.8B in sales may be lost on Black Friday and Cyber Monday (BFCM) because when consumers […]
Party On! Bankruptcy for Party City May Not Be the End
The media is filled with stories these days of MULO (multi-location) retailers closing stores and doors and declaring bankruptcy. Our BUST series covered Bed Bath & Beyond, Jenny Craig, Christmas Tree Shops, and others. But before you start ringing the death knell on one more MULO brick-and-mortar retailer or restaurant, be aware that the party […]
Mailchimp Launches GenAI-Powered Marketing Assistant for SMBs
The email marketing and newsletter giant Mailchimp is at it again. Earlier this week, the company launched its latest game-changing solution for SMBs — a marketing assistant powered by generative AI. Intuit Assist for Mailchimp is expected to help businesses generate content, personalize their marketing, and learn faster from their marketing mistakes. Rather than being […]
Head of the Class — Back-to-School Marketing Language Trends
Very few seasons connote change the way the back-to-school season does. Even for those of us who are no longer in school, the shorter days and cooler mornings mean that a new school year (and, by default, autumn, if you live somewhere lucky enough to experience it) is soon upon us. And every time summer […]
Brand Halloween Holiday Creep 2023
Before you could even put away your beach chair and utter “Pumpkin Spice,” Halloween accessories, boxes of tinsel, faux trees, and December lights began thier holiday creep and began to appear on store shelves. MULO (multi-location) retailers have changed the traditional sales cycle and accelerated the holiday shopping schedule. Halloween 2023 began in July, as […]
Grocers Navigate the Shift from E-commerce to In-Store
More than half of e-commerce grocery customers have left the channel since last year. Where have they gone, and what can grocers do to bring them back? That’s the question many supermarket chains and retail marketers are trying to answer. According to new data from SymphonyAI Retail CPG, 52% of e-commerce grocery customers have left […]
BUST: The Wrong Time for Rite Aid
Bankruptcies and store closings have hit the retail world hard this year. Bed Bath & Beyond was the most notable, and Christmas Tree Shops and Jenny Craig are among the other retail brands that closed doors in 2023. Rite Aid is the latest MULO (multi-location) brand to suffer the impact of retail shrinkage. Although the […]
7 Ways to Use AI Responsibly for Multi-Location Marketing
AI is no longer a thing of the future. It’s something that’s here—and it’s here to stay. In fact, more than 80% of marketers are currently using AI tools. But what are some practical applications of AI for multi-location marketing and how can you use it to streamline processes and improve campaigns? We’re sharing seven […]
Labor Day Retail Trend: In-Store Shoppers Search for ‘Seasonal Delights’
As Labor Day weekend approaches, consumers across the United States are gearing up for a unique shopping experience. While online shopping has become a significant part of daily life for most Americans, the holiday weekend is expected to witness a surge in in-store shopping. A recent survey of Labor Day shopping preferences conducted by Vibenomics, […]
AdTech Leaders Navigate Ethical Frontiers for Generative AI
Generative AI has had a breakout year in 2023, but as more adtech companies adopt the technology to optimize campaigns, analyze behavior, and personalize both online and offline experiences, consumers are pushing back. According to a survey by Salesforce, there’s a growing distrust of AI and companies that use it. The race to build out […]
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