News and Analysis

Motista Report Indicates What Brands Can Do to Spark Emotional Engagement

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The report’s results suggest that brands seeking a strong emotional bond with customers today must offer consistent experiences across a variety of channels and specifically seek out emotional connections through distinct strategies tailored to that purpose.

Street Culture: Synup Culture in the Chaos of Super-Fast Scale

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Kevin Clark is pulled in a lot of different directions these days: having joined digital knowledge SaaS company Synup less than a year ago, he’s trying to hire lots of new employees, he’s in charge of business logistics on which he’s not necessarily an expert, and his boss might call him at any moment.

Street Fight Daily: The (Walmart) Empire Strikes Back, How Brands Forge Emotional Connections

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TODAY IN LOCAL & DIGITAL MARKETING… Inside Walmart’s Rise as a Legitimate E-Commerce Player… Motista Report Indicates What Brands Can Do to Spark Emotional Engagement… Did Ad Blocking Just Flip from Protection Racket to Mobile Marketing Savior…

Commentary

The Value of Measuring the Immeasurable In-Store Customer Experience

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Consumer purchasing behavior is shifting from stores to online and retailers are seeing less shopper foot traffic into physical stores. Here are five ways brick-and-mortar retailers can utilize passive shopper behavior information in-store and across the enterprise to increase sales…

How Google’s Product Listing Ads Are Hurting Home Remodelers

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In the name of a strong user experience and a better advertiser experience, Google’s product listings algorithm could be adjusted to better reflect the intent of homeowner search queries…

Where Online Ordering of Local Products and Services Is Headed

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Any local search site that sets its sights on powering transactions will need to take into account the broad range of consumer needs in the local space. But some products are likely much better suited to online purchasing than others…

Latest Posts

LBMA Podcast: Microsoft’s HoloLens, Sense360’s Eli Portnoy

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On the show: ShopX gives away 1 million beacons for free; SpaceBillboard; Bud Light’s beer delivery app; Google Translate in real time; Bluebite partners with Lamar to make LaBite; Skin & Bones from the Smithsonian; Is Google buying SoftCard?; and Shazam can beacon now…

Street Fight Daily: Facebook Tests Beacons, LivingSocial Cuts Losses

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technologyFacebook Tests Bluetooth ‘Beacons’ to Feed Users Local Content (Wall Street Journal)… LivingSocial Cuts Its Q4 Loss But Revenue Down, Expenses Up (Washington Business Journal)… With a Few Bits of Data, Researchers Identify ‘Anonymous’ People (New York Times)…

Can an ‘Exchange’ Help Solve the Problem of Monetizing Digital News?

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Bill Densmore, a consulting fellow at the Reynolds Journalism Institute, sees a way out of this crisis in monetizing digital news and is assembling a diverse group of experts to consider an industry-backed, collaborative effort to lead the way forward…

Is There Such a Thing as ‘Too Local’ in SEO?

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All things in moderation, including your geo-targeting. There are some instances where every single business should embrace local strategies, but if you go too local, you might miss out on some great clients and projects…

Street Fight Daily: Yahoo’s Local Search Struggles, Facebook Doubles Mobile Revenue

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technologyHas Yahoo! Just Given Up on Local/Mobile Search? (Screenwerk)… Facebook Doubles Mobile Ad Revenue, but Costs Also Rise (Recode)… Is 2015 the Year of the Regional Super Bowl Ad? (AdWeek)…

Here’s How Marketers Are Using Mobile This Super Bowl

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In an age when marketers can reach a hundred million people each day by lunchtime, the draw of the Super Bowl’s 184 million viewers has lost some of its luster. But Madison Avenue is focusing on another number: $14.3 billion. That’s the amount that consumers plan to spend on food, beer and other goods for the big game…

How Hyperlocal Tech Is Reviving Brick-and-Mortar Sales

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Retailers have a plethora of customer data and technologies at their disposal which can be effectively combined to personalize the brick-and-mortar shopping experience. By tapping into the rich analytics and capabilities of these cross-functional offerings, they can be well positioned to regain market share..

Street Fight Daily: Facebook Ditches Clicks, Village Voice On The Block

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technologyHere’s How Facebook Plans to Help Brands Find Out When Their Ads Actually Worked (AdWeek)… Village Voice Parent Company Will Explore Sale Of Papers (Poynter)… Apple Maps Connect For Small Businesses Expands Beyond The U.S. (9to5Mac)…

Zomato Lays Groundwork for a Stateside Push — With Yelp in the Crosshairs

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Last week, Zomato bought UrbanSpoon in a move that thrust the Indian restaurants-only reviews company into the North American spotlight. We caught up with Deepinder Goyal, the company’s chief executive, to talk about why he thinks food search is shifting to discovery…

As SMB Investment in Digital Increases, So Does the Need for Better Performance Metrics

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With all the noise in local marketing, how can SMBs reliably answer the ROI question? How can they increase the signal-to-noise ratio in their marketing metrics even as they increase their investments in online marketing? A good place to start is by focusing on one metric, above all else: Lead Acquisition Cost…