News and Analysis

Motista Report Indicates What Brands Can Do to Spark Emotional Engagement

Share this:

The report’s results suggest that brands seeking a strong emotional bond with customers today must offer consistent experiences across a variety of channels and specifically seek out emotional connections through distinct strategies tailored to that purpose.

Street Culture: Synup Culture in the Chaos of Super-Fast Scale

Share this:

Kevin Clark is pulled in a lot of different directions these days: having joined digital knowledge SaaS company Synup less than a year ago, he’s trying to hire lots of new employees, he’s in charge of business logistics on which he’s not necessarily an expert, and his boss might call him at any moment.

Street Fight Daily: The (Walmart) Empire Strikes Back, How Brands Forge Emotional Connections

Share this:

TODAY IN LOCAL & DIGITAL MARKETING… Inside Walmart’s Rise as a Legitimate E-Commerce Player… Motista Report Indicates What Brands Can Do to Spark Emotional Engagement… Did Ad Blocking Just Flip from Protection Racket to Mobile Marketing Savior…

Commentary

Why Apple Maps Is Partnering With Local Search Companies

Share this:

Last week, after I uncovered that Apple Maps had cut deals with at least ten new companies (including Yext, Location3, Yodle, et cetera) to provide business listings data, I got a few emails asking what the big deal was. Here’s what I see is going on…

A ‘Radical Transformation’ Is Brewing in SMB Phones

Share this:

For local businesses that rely on the phone for inbound leads (which is nearly all of them), the functionality of copper lines pales in comparison to what call-tracking-enabled lines have done for years. Unfortunately for business owners, the VoIP packages being sold to them also fall far short of the level of functionality that call tracking provides…

How Personalization And Security Will Coexist in Local Commerce

Share this:

The evolution of mobile technology has been very exciting to observe, especially in the local commerce space. As I covered in my last piece we are finally starting to see things come to life with the ability to pay for everyday products and services using mobile devices. But overall one has to ask if this […]

Latest Posts

7 Strategies for Improving Mobile Coupon Redemption Rates

Share this:

As smartphone use continues to soar, the landscape for promotions and offers is shifting. Despite the push to digitize coupons and phase out printed materials, mobile coupon redemption rates remain surprisingly low. Here are seven strategies for improving performance that marketers should consider…

Street Fight Daily: Samsung Buys Apple Pay Competitor, Google’s New Food Site

Share this:

A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technologySamsung Just Bought a Company to Help It Compete With Apple Pay (Time)… Google May Have Foodie Social Site Named ‘Tablescape’ In The Works (Slash Gear)… Uber Is Launching A Food Delivery Service In Spain (Business Insider)…

The ‘Five Places’ Method for Manageable Local Marketing

Share this:

It’s critical for SMBs to focus attention on a few of the most effective marketing activities, and to adopt a strategy that allows them to keep marketing efforts consistent. The “five places” method is a simple way to organize one’s efforts based on an inventory of what matters most…

How YP Plans to Move Beyond the Review

Share this:

We recently caught up with Darren Clark, chief product officer at YP, to talk about the changes in the local search market and how developments in “big data” could create new ways for consumers to find businesses nearby…

Street Fight Daily: Facebook’s New Product Ads, China’s Yelp Soars

Share this:

A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology…Facebook Launches Dynamic Product Ads for Data-Minded Retailers Merchants (AdWeek)… Dianping’s Funding Round Lifts App Above US Peers (Wall Street Journal)… Kellogg’s Sees Location-based Marketing As The New Frontier For Brands (CMO)…

Factual CEO: Machine Learning Could Upend Local Search

Share this:

We sat down with Gil Elbaz, the chief executive at Factual who made his name building the technology behind AdSense, to talk about the future of search, what role Yelp may play in it, and why he thinks we machine learning will create a game changing product in the next 18 months…

Why a Former Gawker Editor Is Pushing Local News to National Audiences

Share this:

We recently caught up with Ratter founder A.J. Daulerio to talk about making local stories into national news, “building a tabloid about city while acknowledging the internet as the neighborhood,” and how he plans to avoid Patch’s missteps…

Street Fight Daily: Google Eyes Hotel Search, China’s New Ridesharing Monopoly

Share this:

A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology…Google’s Quiet Moves to Dominate Hotel Metasearch (Skift)… China Has A New Taxi App Monopolist – And It Isn’t Uber (Fortune)… How Do We Think about Location Once Location Is Everywhere? (Screenwerk)…

5 Steps for SMBs Looking to Dominate the Local Competition

Share this:

SMBs’ natural advantages are being eroded by the techniques that social and mobile technologies make available to larger businesses. But they can gain back the advantages they’ve always had by operating differently. Here are five steps that can serve as the starting point for competing more effectively in the new social economy…

Street Fight Daily: Snapchat Tests Local, Yelp Sues Reputation Firm

Share this:

A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology…… Snapchat Tries Our Stories For Locals Only (TechCrunch)… Yelp Sues Positive Review Provider Revleap (IT World)… Same-Day Delivery: Delivering Profits Or Just Parcels? (Forrester)..