News and Analysis
Google Testing Restaurant Booking, Foreshadowing Ever Tighter Grip on Local Commerce
The news is an important signal that local-commerce options like Reserve with Google will get sleeker and more dominant in the years to come. And it calls to mind a crucial local-search debate: Will Google SERPs and the many options for engagement with local brick-and-mortars on them effectively supplant the local business website as the crucial interface for interacting with customers?
Cannabis Retailer Uses Tech to Boost Employee Morale
Old-school companies hosted picnics and holiday parties to keep their employees happy, but tech-focused startups in the cannabis industry are taking a decidedly more sophisticated approach.
6 Lead-Generation Platforms for Local Businesses
More than a quarter of consumers say they use the internet to find local businesses every day, and yet a whopping 29% of small businesses still don’t have websites. Here are six examples of lead-generation platforms that small businesses are using right now.
Commentary
The Price of Free Listings
When the Yellow Pages directory came out once a year, if your business’ phone number was printed incorrectly, you were in trouble. It was the same with local business listings on the internet, except that instead of one or two books, there were thousands of websites carrying your bad data. This added up to a serious headache for multi-location brands and a serious opportunity for solutions providers that could bring order to the free business listings chaos. Here’s a look at how listings management has evolved.
Can Facebook Win Local?
Facebook is known universally for its social networking features, but the company has quietly but consistently been rolling out a set of tools to make it the go-to platform for SMBs. From social buy buttons, call functionality, and Pages to messaging and free beacons, Facebook is staking its claim to online, offline, and online-to-offline marketing and commerce for SMBs.
INFOGRAPHIC: The Complex SMB Marketing Ecosystem 2.0
As the head of digital strategy for a broadcaster operating local TV stations, Lorren Elkins has been challenged to clearly understand the digital marketing space from an SMB perspective. In response, he developed an interactive chart, now in its second iteration, to both enhance his own understanding and assist SMBs in identifying potential suppliers.
Latest Posts
Street Fight Daily: BBC’s Hyperlocal News Push, HotelTonight App Introduces Local Concierge
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… BBC Seeks to Forge Working Links With Hyperlocal News Sites (The Guardian)… Mobile App Company HotelTonight Launching Personal Concierge Feature (Wall Street Journal)… Google Upgrades Mobile Browser Display to Allow Reviews (Blumenthals.com)…
ShopKeep Working to Reduce SMBs’ Vulnerability to Credit Card Hacks
What can be done to protect both small businesses and their customers’ credit card information from hackers? We caught up with Norm Merritt, president and CEO of ShopKeep to talk about how software and cloud-based solutions protect local businesses.
6 Vendors Bringing Hyperlocal Tech to Medical Offices
A changing healthcare landscape is leading many physicians to rethink the way they market their practices, and this is creating new opportunities for hyperlocal vendors. Here are six examples of platforms that use hyperlocal technology to help local medical professionals acquire new patients.
Sponsored Post: Building an Integrated Local Digital Strategy
Merchants like Brendan Madigan, owner of Alpenglow Sports in Tahoe City, Calif., say local listing management is an important component in their larger digital marketing strategies: “So many people want to contact your business … and if you’re late to the party, you’re just shooting yourself in the foot.”
Street Fight Daily: YP Transitions to Mobile and Display Ads, Alibaba’s Advantage
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Is YP’s Search Data Strong Enough to Win More Local Digital Ad Dollars? (Adweek)… Why Amazon Should Fear Alibaba (Forbes)… Uber Is Now Testing “Suggested Pickup Points” (TechCrunch)…
Why Selling to Partners and Resellers Is Never a Straight Path
Media companies are constantly bombarded by digital product and ad tech platform companies vying for consideration. Getting the attention of reseller and partner decision makers requires a clear understanding of their business challenges.
Beacons Reaching Millennial Moms — But Are They Motivating Them to Buy?
A new report from beacon proximity platform inMarket indicates that millennial moms in the U.S are getting the beacon message — literally — with more than 38 percent (or 3.4 million out of 9 million) actively using beacon-enabled apps every month.
Street Fight Daily: Yelp’s Struggles Continue, New App Bizibid Wants to Boost Local Economies
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Yelp Traffic Could Decline for the First Time Ever After Google Changed its Search Algorithm (Business Insider)… What Would Happen If Uber, Priceline, and Craigslist Had a Baby? (New York Observer)… Microsoft’s Tossup App Makes it Easier to Meet Your Friends for Lunch (The Verge)…
What Merchants Need to Know About Apple Pay and Loyalty Apps
Having provided a window into the future of Apple Pay and Wallet, Apple recently left small businesses wondering about how to adapt their mobile strategies to stay competitive. Here’s how the changes could affect merchants.
Local News Sites Need More Than Funding — They Need Vision
Community news vet Steven Waldman has produced “Report for America,” a brisk blueprint to save what he calls “civically important” news. But if publishers are really going to save local news, they should work on deepening their focus on the demographic shifts in their communities…
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