News and Analysis
Interactive Advertising Bureau Europe Catches Heat from Privacy Advocates
Johnny Ryan, chief policy and industry officer at Brave, a privacy-first web browser, filed a complaint with the Irish Data Commission against Interactive Advertising Bureau Europe on Tuesday evening based on the latter’s alleged violation of GDPR. A statement circulated by Brave on Tuesday identified IAB Europe as a leading lobbyist for the digital tracking industry and accused the company of violating GDPR guidelines with its “cookie wall,” a message encountered by those navigating to its website that requires visitors to consent to tracking from both IAB Europe and third parties.
Report: Education of SMB Marketers a Glaring Hole in Vendor Approaches
The disconnect between how vendors think they are supporting and educating their clients, and how those clients actually feel they are being supported, can be alarming. BrandMuscle’s report found that local marketers are hungry for marketing knowledge, and yet 18% believe they get “little to no support” from the agencies or marketing teams with which they work. Twenty-eight percent say they get “check-the-box support,” which is still insufficient.
Toast Raises $250M, Securing Lead Position in Restaurant Management Software
Restaurant management software provider Toast announced $250 million in additional funding on Monday, valuing the firm at $2.7 billion and cementing its lead position in the SaaS market for restaurants. TCV and Tiger Global Management led the Series E round.
Commentary
Is Google Shrinking the Local Pack?
The reduction of local search real estate represents a huge challenge to marketers, who must work even harder to ensure their clients’ listings can compete in a shrinking field. It also suggests that a strategy combining organic and paid efforts is becoming ever more important.
As Gannett Acquires ReachLocal, Some Lessons From Its U.K. Exit
As news filtered out earlier this week that media giant Gannett had bought ReachLocal for $156 million, it capped off several years of speculation in the local marketing industry about where the public company would end up. As a former ReachLocal employee (2010-2014) now living in Norway, I’ve watched the company as it has faced steep challenges […]
Are Community Networks the Final Frontier for Local Publishers?
What if local publishers changed their strategy to focus exclusively on engaging and connecting their community at large? It still requires the great content that they create daily, but also a powerful and relevant search experience for users, more calls to action, and a more native and engaging mobile experience.
Latest Posts
DC Startup Fundrise Is Redefining How We Invest in Real Estate
Major real estate development projects like Manhattan’s 3 World Trade Center cost billions, and budget overruns often delay construction. Enter Fundrise: The company’s technology opens doors for individuals who want to invest in local real estate developments, but maybe don’t have millions of dollars lying around. Fundrise has seen 1,500 percent growth in deal volume since May 2014.
LBMA Podcast: Lowe’s Is Opening a Hardware Store in Space, eeGeo Launches Global 3D Mapping Platform
On the show: Lowe’s is opening a hardware store in space; eeGeo launches global 3D mapping platform; MLB used Snapchat Geofilters for World Series; Taggalo blends beacons with facial recognition; Sochat, which allows you to text anyone nearby, just raised $2 million. Plus, news from Sears; IBM + Weather Channel; Thinknear; and Facebook.
Street Fight Daily: Postmates Acquires Local Discovery Startup Sosh, Facebook’s New SMB Ad Products
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Postmates Is Buying Sosh, a Service for Discovering Local Activities (Fortune)… Facebook’s New Tools Let Merchants Tailor Ads for Nearby Consumers (Adweek)… How Handy’s Founder Oisin Hanrahan Is Scaling His Startup into an On-Demand Powerhouse (The Next Web)…
The Path to Purchase Is More Mobile than Ever: xAd Study
xAd’s fourth annual Mobile Path to Purchase study indicates the customer journey is more smartphone-dependent than ever, even for big-ticket, high-consideration purchases like cars. “Location is much more than a targeting tactic; it’s a powerful indicator of consumers’ intent and immediacy of needs,” said xAd senior director of global research Sarah Ohle.
5 Tools Local Merchants Can Use to Segment In-Store Visitors
Loyal customers are incredibly valuable to local merchants. A new class of hyperlocal platforms is helping small business owners pinpoint and engage with repeat visitors using a combination of in-store beacons, geo-location tools, and customer segmentation technology. Here are five platforms that enable merchants to track visit frequency and send highly targeted promotions to maximize sales among their most valuable customers.
Street Fight Daily: Facebook’s Q3 Success Fueled by Mobile, Jet.com’s Emergency Fundraising
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Facebook’s Transformation into a Mobile Company Is Complete (Gigaom)… Facing Cash Crunch, Retailer Jet.com Racing to Complete Funding Round (Wall Street Journal)… Hiku’s New Connected Grocery Scanner Lets You Order Groceries from Walmart and Peapod (TechCrunch)…
Q3 Earnings Roundup: Shift to Mobile Presents Commerce Challenge for Yelp, Angie’s List, Groupon
Consumers are spending more time on their mobile devices than ever, a shift that is affecting both traditional and digital businesses. Recent earnings reports from Yelp, Angie’s List, and Groupon indicate that some of these publicly traded local mainstays are handling the transition better than others, particularly the rising challenge to effectively combine content, commerce, and services.
Zenchef CEO: The Restaurant Tech Sector Is Booming
French company Zenchef, which offers an all-in-one marketing solution for restaurants, has taken on the challenge of uniting thousands of European eateries on one platform. With 2,500 customers in France, Spain, and the UK, and plans to expand to Germany, Italy, Portugal, and Turkey in 2016, co-founder and CEO Xavier Zeitoun said “the key in this market is distribution.”
Street Fight Daily: Groupon Replaces CEO, Slack Partners with Lyft and Foursquare
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Groupon Replaces CEO Eric Lefkofsky with COO Rich Williams (Recode)… Slack’s Newest Feature Lets You Call a Lyft (Fast Company)… The Artist Formerly Known as Ecommerce (Venture Inside)…
Case Study: Restaurant Group Takes a Data-Driven Approach to Email Marketing
Data is changing the way large restaurant groups cater to their highest-value customers. Richard Sandoval Restaurants, the upmarket restaurant group with more than 35 locations worldwide, is looking for more strategic ways to use data for customer retention and acquisition. It has started harnessing its email database to make more data-driven decisions using tools like customer analytics and marketing platform Venga.
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