News and Analysis
Within 24 Hours, Further Signs That HUD’s Facebook Probe Could Upend Digital Ad Industry
What’s at stake in the Facebook housing discrimination probe and related investigations into Google and Twitter is whether the dissemination of online content—the news, product recommendations, advertising campaigns of all kinds, and entertainment—can and should be permitted on the basis of data collected on users’ personal characteristics and past behaviors. Should organizations, in industries as varied as entertainment, apparel, tech, and education, be permitted to use evolving technology to predict whom ads should target and thus who should see the content promoting Berkeley’s MBA program, the new housing development in Long Island City, or the hip sunglasses Warby Parker will never get me to buy? How does past human behavior and long-term inequality in various groups’ access to privileged resources shape ad targeting and the technology that automates it, and can the tech industry reach beyond those limitations to open up new futures instead of capitalizing on and reinforcing historical distinctions?
The news this week of the Trump administration’s first charges filed against a major tech company is the first step on our path to finding out.
Automated Ad Targeting Ensnares Facebook in a Discrimination Lawsuit
The lawsuit is big news not just for Facebook or for housing-related ads but for the digital advertising industry as a whole. That’s because it marks the first major federal attempt to use the resources of the law to curb ad targeting on the basis of racial discrimination. As interest in regulating broad tech spreads across the country and political spectrum, the lawsuit could prove a harbinger of harsher laws to come.
3 CRO Techniques That Actually Convert Visitors
The web is filled to the brim with quick conversion rate optimization tips. These include changing the color of your CTAs, making headlines catchier, and changing the background image of your landing page, among many others. While these strategies have shown results, there are a few effective CRO techniques that are often overlooked. In this article, I discuss less common CRO techniques that have the potential to drive significant results.Â
Commentary
Is Google Shrinking the Local Pack?
The reduction of local search real estate represents a huge challenge to marketers, who must work even harder to ensure their clients’ listings can compete in a shrinking field. It also suggests that a strategy combining organic and paid efforts is becoming ever more important.
As Gannett Acquires ReachLocal, Some Lessons From Its U.K. Exit
As news filtered out earlier this week that media giant Gannett had bought ReachLocal for $156 million, it capped off several years of speculation in the local marketing industry about where the public company would end up. As a former ReachLocal employee (2010-2014) now living in Norway, I’ve watched the company as it has faced steep challenges […]
Are Community Networks the Final Frontier for Local Publishers?
What if local publishers changed their strategy to focus exclusively on engaging and connecting their community at large? It still requires the great content that they create daily, but also a powerful and relevant search experience for users, more calls to action, and a more native and engaging mobile experience.
Latest Posts
Openings and New Hires at Groupon, Rocket Fuel, and Xaxis
Every two weeks, Geoff Michener covers some of the latest job changes taking place in this dynamic industry. In this week’s column, Groupon appoints another new CEO, Xaxis spinoff Light Reaction gains a vice president of global operations, and programmatic leader Rocket Fuel adds political veterans in anticipation of new online ad spending for the 2016 election cycle.
DC Startup Fundrise Is Redefining How We Invest in Real Estate
Major real estate development projects like Manhattan’s 3 World Trade Center cost billions, and budget overruns often delay construction. Enter Fundrise: The company’s technology opens doors for individuals who want to invest in local real estate developments, but maybe don’t have millions of dollars lying around. Fundrise has seen 1,500 percent growth in deal volume since May 2014.
LBMA Podcast: Lowe’s Is Opening a Hardware Store in Space, eeGeo Launches Global 3D Mapping Platform
On the show: Lowe’s is opening a hardware store in space; eeGeo launches global 3D mapping platform; MLB used Snapchat Geofilters for World Series; Taggalo blends beacons with facial recognition; Sochat, which allows you to text anyone nearby, just raised $2 million. Plus, news from Sears; IBM + Weather Channel; Thinknear; and Facebook.
Street Fight Daily: Postmates Acquires Local Discovery Startup Sosh, Facebook’s New SMB Ad Products
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Postmates Is Buying Sosh, a Service for Discovering Local Activities (Fortune)… Facebook’s New Tools Let Merchants Tailor Ads for Nearby Consumers (Adweek)… How Handy’s Founder Oisin Hanrahan Is Scaling His Startup into an On-Demand Powerhouse (The Next Web)…
The Path to Purchase Is More Mobile than Ever: xAd Study
xAd’s fourth annual Mobile Path to Purchase study indicates the customer journey is more smartphone-dependent than ever, even for big-ticket, high-consideration purchases like cars. “Location is much more than a targeting tactic; it’s a powerful indicator of consumers’ intent and immediacy of needs,” said xAd senior director of global research Sarah Ohle.
5 Tools Local Merchants Can Use to Segment In-Store Visitors
Loyal customers are incredibly valuable to local merchants. A new class of hyperlocal platforms is helping small business owners pinpoint and engage with repeat visitors using a combination of in-store beacons, geo-location tools, and customer segmentation technology. Here are five platforms that enable merchants to track visit frequency and send highly targeted promotions to maximize sales among their most valuable customers.
Street Fight Daily: Facebook’s Q3 Success Fueled by Mobile, Jet.com’s Emergency Fundraising
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Facebook’s Transformation into a Mobile Company Is Complete (Gigaom)… Facing Cash Crunch, Retailer Jet.com Racing to Complete Funding Round (Wall Street Journal)… Hiku’s New Connected Grocery Scanner Lets You Order Groceries from Walmart and Peapod (TechCrunch)…
Q3 Earnings Roundup: Shift to Mobile Presents Commerce Challenge for Yelp, Angie’s List, Groupon
Consumers are spending more time on their mobile devices than ever, a shift that is affecting both traditional and digital businesses. Recent earnings reports from Yelp, Angie’s List, and Groupon indicate that some of these publicly traded local mainstays are handling the transition better than others, particularly the rising challenge to effectively combine content, commerce, and services.
Zenchef CEO: The Restaurant Tech Sector Is Booming
French company Zenchef, which offers an all-in-one marketing solution for restaurants, has taken on the challenge of uniting thousands of European eateries on one platform. With 2,500 customers in France, Spain, and the UK, and plans to expand to Germany, Italy, Portugal, and Turkey in 2016, co-founder and CEO Xavier Zeitoun said “the key in this market is distribution.”
Street Fight Daily: Groupon Replaces CEO, Slack Partners with Lyft and Foursquare
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Groupon Replaces CEO Eric Lefkofsky with COO Rich Williams (Recode)… Slack’s Newest Feature Lets You Call a Lyft (Fast Company)… The Artist Formerly Known as Ecommerce (Venture Inside)…
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Meta Is Automating Ads, But Brands Still Face a Bigger Problem