News and Analysis
Brands See Risk and Reward When Automating Reputation Management
With the reviews and other content being posted online about brands coming from an increasingly wide swath of sources, manual techniques for reputation management are no longer viable on a large scale. At the same time, the volume of online opinions bombarding potential customers is making it more important than ever for brands to constantly monitor what’s being said about them online. How are brands coping with the challenge?
Freckle IoT Announces Attribution Backed by Fully Compliant First-Party Data
With privacy top of mind for marketers, offline measurement firm Freckle IoT is hitting the market this morning with an expanded attribution product backed by just about the most compliant consumer data on the market. Its compliance is secure because it comes from Killi, a consent management company also founded and headed up by Freckle Founder and CEO Neil Sweeney.
Urban Airship Rebrands as Airship, Offers Broad Suite of Mobile Customer Engagement Solutions
In a bid to expand its solutions well beyond push notifications, marketing firm Urban Airship is dropping the qualifier Urban from its name and launching a new identity as Airship, a customer engagement company that works with brands to target and coordinate customer interactions across apps, websites, SMS, email, mobile wallets, and other emerging channels.
Commentary
How ‘Moment-based’ Targeting Will Impact Local Advertising
We are now onto the second phase of moment-based targeting, focusing on the combination of multiple factors in a moment to determine when a consumer will be most receptive. To find these receptive moments, an advertiser can identify and tap into many signals that will provide info about the end recipient’s state of mind.
New Report Identifies Enterprise Customer Types & Needs
In our latest analysis, we discovered that the integration needs of enterprise marketers reveal some clear correlations in terms of attitude, behavior and installed technologies. For example, the companies that found local store sites to be most effective were also doing well with local print, and planned to increase their social, mobile, and digital display advertising.
Why Local Businesses Should Treat Their Store Locator Like a Shopping Cart
For businesses that operate multiple store fronts, store locators are critical revenue-generating assets. But too often, the locators are treated like a forgotten tool sitting on the shelf, collecting dust and rust. Instead, they need to make the discovery process and conversion to offline visits as easy and personal as Amazon does.
Latest Posts
Holiday Weekend a Big Win for Mobile
If U.S. consumers proved reluctant to spend their Thanksgiving holiday in stores, they demonstrated few qualms about shopping online. Digital commerce was up significantly from 2014 levels. The momentum continued into Black Friday, which also saw brick-and-mortar spending reach its highest totals since 2012. The biggest winner over the holiday weekend was mobile: Its share of website traffic and online sales reached record highs.
LBMA Podcast: Western Union and WeChat Partner for Money Transfers, Carvana to Sell Cars in Vending Machines
On the show: Western Union partners with WeChat for money transfers; Carvana to sell cars through vending machines; Millennial Media working with Rentrak to match TV ad viewing with mobile; RedBox offers free movie rentals for “America’s Movie Night;” National Geographic launches “Find Your Park, Love Your Park.” Plus, news from SenionLab; Gravy + ROIchecker; RoamingAround; Google + Virgin America; and Oxfam America + xAd.
Street Fight Daily: Mobile Payment Transactions to Reach $27B by 2016, How to Sell on Social Media
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… U.S. Proximity Mobile Payment Transactions to Reach $8.71 Billion in 2015 (eMarketer)… The New Wave of Selling on Mobile and Social (TechCrunch)… Amazon Books Should Be the Future of Brick-and-Mortar Retail Chains (Gigaom)…
4 Ways You Can Use Google’s Search Analytics Report
Life has not been easy for SEO specialists and webmasters the past few years. Despite Google’s obvious good intentions, the updates it has rolled out, starting with Panda and continuing through to the more recent “mobilegeddon,” have made optimization more difficult for digital marketers. Google’s Search Analytics Report (SAR) is an important step in mending this relationship. Here are four tips to help you get the most out of the new SAR.
Holiday Shopping Data Roundup: $39 Billion to Be Spent Locally This Year
The holiday season isn’t just a big time of year for retail spending; it’s also a big time of year for retail spending data. The stats indicate one common trend: Purchasing is going to be more omnichannel than ever. Here’s a rundown on some key data points for this holiday shopping season.
Street Fight Daily: Google Bug Buries Search Results from Yelp and Other Competitors, Jet Raises $350M
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Google Says Local Search Result That Buried Rivals Yelp, TripAdvisor Is Just a Bug (Recode)… Amazon Rival Jet.com Raises $350M Series B (USA Today)… Twitter’s Head of Retail Predicts Five Holiday Trends for His Platform (Adweek)…
Beacons to Shine a Light on Consumers’ Murky Path to Purchase
Retail activity this holiday season promises to be more omnichannel than ever, courtesy of the ever-present smartphone. That raises the stakes for retailers in terms of their preparedness and complicates their attribution metrics. With online-to-offline shopping dynamics in focus, this may be the long-awaited breakout year for beacon technology.
Classroom as Incubator: University of Florida Produces National Health Site for Young Adults
Every institution of higher learning has myriad news sources, from official newspapers to social media platforms. Some college publications have ambitions and appeal that transcend the campus boundaries. One such example is The Student Body, which emerged from a class at the University of Florida’s College of Journalism and Communications in Gainesville and now aims to reach a national audience.
Street Fight Daily: The Food Delivery Obsession, How Holiday Shopping Could Boost Beacon Tech
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… In ‘Overcrowded’ Food Delivery Market, Venture Capitalists Are Still Hungry for More (Bloomberg)… This Is How Macy’s Will Target Its Facebook and Instagram Ads for the Holidays (Adweek)… Events: Delivering 30-50 Percent Margins for Media Companies (LinkedIn Pulse),,,
RetailMeNot’s Hoyt: This Will Be the Most Personalized Holiday Season We’ve Ever Had
Today marks the beginning of a crucial week and month for retailers, as shoppers clamor for deals and steals on presents for family, friends, and coworkers. Whether in-store, online, or a mobile device, an astounding amount of retail business will be transacted in the next five weeks. RetailMeNot vice president of communications Brian Hoyt said to expect a more personalized, more omnichannel holiday shopping season this year, courtesy of the ever-present smartphone.
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