News and Analysis

As Voice Gets Established, Brands Grapple with Implementation

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Consumer demand for voice technology has never been greater, and industry heavyweights like Google and Amazon are gearing up for a platform war as they work to integrate voice assistants into virtually every area of the connected consumer’s life. But behind the scenes, many brand marketers are struggling to connect the dots and design campaigns around a technology they don’t fully understand.

online privacy

Apple Takes Advantage of Facebook’s Foul Play to Make a Privacy Statement

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Not only did Facebook’s “Research” app, which paid 13- to 35-year-old users $20/month to access their search history, emails, and private messages, set off every imaginable alarm on the this-will-look-bad-when-the-exposé-comes-out PR radar (one of the world’s most powerful corporations must be lacking one of those), but the app also blatantly violated the terms of Apple’s Enterprise Developer Program, which proscribes distributing apps to consumers. It probably didn’t help that Facebook was searching tweens’ data for dirt on its competitors. 

Privacy, Poor Management, and Sex Scandals Can’t Touch the Duopoly’s Ad Growth—Yet

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It will likely take a significant downturn in spending or overall economic well-being for Big Tech to feel some major financial pain. And while great for Google, Facebook, Amazon, and Apple, that’s got to be concerning for industry watchdogs wondering whether these businesses are too entrenched in digital search, advertising, and commerce to be challenged—because the past year was not hot for Silicon Valley, and yet the presses keep printing dollars.

Commentary

How Businesses Can Take Advantage of the Massive Opportunity in Local Data

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The difficulty of accessing local data has been changing with the rise of smartphones. We no longer have to guess and approximate where consumers go, because mobile phones can provide data that paints a much richer picture of where, when, and why users visit the world around them.

Online-to-Offline: Is Local’s Holy Grail Within Reach?

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The outcome could be the biggest step towards local ad attribution we’ve seen yet. And Facebook’s sheer scale will force more advertisers’ hands — especially those still not doing more to measure activity where $7 trillion in U.S. consumer spending happens.

How Local Publishers Can Make the Most of Non-Local Traffic Surges

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When local stories go viral, the often do so at the expense of local advertisers who see no added value in this influx of poorly targeted leads. So how do local publishers benefit from the periodic bonanza of visiting traffic without alienating their base?

Latest Posts

Fundrise

DC Startup Fundrise Is Redefining How We Invest in Real Estate

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Major real estate development projects like Manhattan’s 3 World Trade Center cost billions, and budget overruns often delay construction. Enter Fundrise: The company’s technology opens doors for individuals who want to invest in local real estate developments, but maybe don’t have millions of dollars lying around. Fundrise has seen 1,500 percent growth in deal volume since May 2014.

LBMA Podcast: Lowe’s Is Opening a Hardware Store in Space, eeGeo Launches Global 3D Mapping Platform

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On the show: Lowe’s is opening a hardware store in space; eeGeo launches global 3D mapping platform; MLB used Snapchat Geofilters for World Series; Taggalo blends beacons with facial recognition; Sochat, which allows you to text anyone nearby, just raised $2 million. Plus, news from Sears; IBM + Weather Channel; Thinknear; and Facebook.

Street Fight Daily: Postmates Acquires Local Discovery Startup Sosh, Facebook’s New SMB Ad Products

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Postmates Is Buying Sosh, a Service for Discovering Local Activities (Fortune)… Facebook’s New Tools Let Merchants Tailor Ads for Nearby Consumers (Adweek)… How Handy’s Founder Oisin Hanrahan Is Scaling His Startup into an On-Demand Powerhouse (The Next Web)…

The Path to Purchase Is More Mobile than Ever: xAd Study

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xAd’s fourth annual Mobile Path to Purchase study indicates the customer journey is more smartphone-dependent than ever, even for big-ticket, high-consideration purchases like cars. “Location is much more than a targeting tactic; it’s a powerful indicator of consumers’ intent and immediacy of needs,” said xAd senior director of global research Sarah Ohle.

5 Tools Local Merchants Can Use to Segment In-Store Visitors

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Loyal customers are incredibly valuable to local merchants. A new class of hyperlocal platforms is helping small business owners pinpoint and engage with repeat visitors using a combination of in-store beacons, geo-location tools, and customer segmentation technology. Here are five platforms that enable merchants to track visit frequency and send highly targeted promotions to maximize sales among their most valuable customers.

Street Fight Daily: Facebook’s Q3 Success Fueled by Mobile, Jet.com’s Emergency Fundraising

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Facebook’s Transformation into a Mobile Company Is Complete (Gigaom)… Facing Cash Crunch, Retailer Jet.com Racing to Complete Funding Round (Wall Street Journal)… Hiku’s New Connected Grocery Scanner Lets You Order Groceries from Walmart and Peapod (TechCrunch)…

Q3 Earnings Roundup: Shift to Mobile Presents Commerce Challenge for Yelp, Angie’s List, Groupon

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Consumers are spending more time on their mobile devices than ever, a shift that is affecting both traditional and digital businesses. Recent earnings reports from Yelp, Angie’s List, and Groupon indicate that some of these publicly traded local mainstays are handling the transition better than others, particularly the rising challenge to effectively combine content, commerce, and services.

Zenchef CEO: The Restaurant Tech Sector Is Booming

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French company Zenchef, which offers an all-in-one marketing solution for restaurants, has taken on the challenge of uniting thousands of European eateries on one platform. With 2,500 customers in France, Spain, and the UK, and plans to expand to Germany, Italy, Portugal, and Turkey in 2016, co-founder and CEO Xavier Zeitoun said “the key in this market is distribution.”

Street Fight Daily: Groupon Replaces CEO, Slack Partners with Lyft and Foursquare

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Groupon Replaces CEO Eric Lefkofsky with COO Rich Williams (Recode)… Slack’s Newest Feature Lets You Call a Lyft (Fast Company)… The Artist Formerly Known as Ecommerce (Venture Inside)…

Case Study: Restaurant Group Takes a Data-Driven Approach to Email Marketing

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Data is changing the way large restaurant groups cater to their highest-value customers. Richard Sandoval Restaurants, the upmarket restaurant group with more than 35 locations worldwide, is looking for more strategic ways to use data for customer retention and acquisition. It has started harnessing its email database to make more data-driven decisions using tools like customer analytics and marketing platform Venga.