News and Analysis
Startups Adapt to Shifting Privacy Standards
Two steps forward, one step back. That’s what it can feel like to be a technology provider in the location marketing space right now, struggling to strike a balance between the demands of brand marketers and growing concerns over consumer privacy and data regulation.
That push and pull is challenging vendors in the location marketing space. At the same time their firms should be seeing exponential growth, data regulations—including the European Union’s General Data Protection Regulation (GDPR) and California’s forthcoming Consumer Privacy Act (CCPA)—are establishing new rules for innovation.
But some companies are embracing the regulation as a challenge to innovate in its own right.
Vendors Rush to Bring Privacy Verification Solutions to Market
The demand for data privacy is at an all-time high, just as consumer trust in the technology space is at an all-time low. Advertisers are grappling with wasted ad spend and uncertainty over ad verification. The market is in disarray, and technology vendors are hoping they have a solution to the problem.
Just this month, the offline consumer intelligence and measurement company Cuebiq launched a new verification solution for third-party data. The solution gives advertisers verifiable proof of compliance with the European Union’s General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
Consumers Welcome Some Automated Business Messaging, But Humans Must Tag Along to Help
More than half of consumers are frustrated by customer-service situations in which they can only interact with automated agents, and nearly one in five even reporting feeling angry in those situations. That’s per a new survey of U.S. consumers conducted by The Harris Poll and commissioned by call tracking and analytics firm Invoca.
Commentary
What Happens When SMBs Get Social?
Social networks are transformative, and are the most disruptive when they provide a market segment with opportunities previously unavailable. If you look at the history of how selling has traditionally been done, it’s evident that social will transform sales as well.
Why Social Media Is a Battleground for Prompted Search
In a world of omnichannel search, a business’s social media spaces are places where consumers can find what brands have to offer at a local level. As consumers search across a larger palette of devices and channels such as social, a brand needs to view its social spaces as battlegrounds for prompted search.
Which Apple Will Show Up For Local’s Next Revolution?
Apple’s relative inaction on VR/AR thus far could either indicate that the company is missing this next tech shift (which I’ve speculated), or that it’s playing the long game. The latter could involve a deliberately late entrance to VR and AR, just as it did with previous technologies.
Latest Posts
Telmetrics Names New CEO, Looks to Prove the Value of Phone Calls — And the Digital Ads That Drive Them
The call tracking and call analytics company announced this morning that it has named Andrew Osmak its new CEO, replacing David Howard (who assumes the role of chairman of the company’s board). Osmak had been managing partner of Toronto-based Leverage Capital.
Street Fight Daily: Uber Rebrands, Amazon Rumored to be Opening Hundreds of Physical Bookstores
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… The Inside Story of Uber’s Radical Rebranding (Wired)… Amazon Is Said to Be Planning an Expansion Into Retail Bookstores (New York Times)… Yahoo to Cut 15% of Workforce, Explore Strategic Options (Wall Street Journal)…
Case Study: Bakery Takes Digital Approach to Local Marketing
Like many local merchants, Heather Zidell has seen the number of customers finding her business through Yelp climb over the years. She decided to take the leap into paid advertising on the platform as a way to ensure that her bakery was being listed ahead of competitors.
Understanding the Context of Local Advertising’s Supply and Demand
The current election cycle, if nothing else, has demonstrated the importance of context in the supply and demand of local media. In this type of market, the early bird gets the worm. Consumer brands are learning this lesson the hard way and getting shut out of local opportunities that otherwise might have been available.
Street Fight Daily: Alphabet Earnings Show Google Search Still On Top, Local Advertising’s ‘Context’
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Google Search Leads the Way as Alphabet Beats Earnings Expectations (Adweek)… Placed’s Shim: Location-Based Optimization Is the ‘SEO of 2016’ (GeoMarketing)… Yahoo Takes Declining Share of Worldwide Ad Revenues (eMarketer)…
Retale CEO Touts ‘Tremendous Potential’ of Virtual Reality for Shopping
Retale, a mobile app that brings local circulars to consumers, is jumping right in to VR/AR, launching what it calls “the world’s first virtual reality location-based shopping companion.” Street Fight recently caught up with Retale CEO Christian Gaiser to discuss why the company is betting this technology will become a vital channel for future shoppers.
7 Ways Local Merchants Can Use Messaging Apps for Marketing
Smartphone messaging apps were used by more than 1.4 billion consumers last year, but very few of the conversations that took place were between shoppers and local merchants. Here are seven examples of ways that local merchants can start using messaging apps to improve customer service and boost customer acquisition right away.
Street Fight Daily: Why Amazon Confuses Wall Street, Another Big Ad Tech Acquisition
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Wall Street Still Doesn’t Get Amazon (Bloomberg)… Telenor Jumps Into Ad Tech, Acquires Tapad for $360M (TechCrunch)… The Consumer Isn’t a Moron (The Next Web)…
Raise Report: Moz, Estimote, FiveStars Find Fresh Capital
Every two weeks, we round up some of the biggest fundraises taking place in hyperlocal marketing, commerce, and tech. This week’s edition includes new cash infusions for HopSkipDrive, Olo, CityMapper, and Boxed.
Openings and New Hires at Instagram, Euclid, Button, Billy Penn
Every two weeks, Geoff Michener covers some of the latest job changes taking place in this dynamic industry. This week’s edition includes new jobs for eBay vet Walt Doyle and Twitter’s SVP, and job openings at Netsertive, Foursquare, Factual, and more.
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AI Won’t Fix Advertising – It May Scale Its Chaotic Nature