News and Analysis

Years After YouTube-Driven Brand Safety Crisis, Consumer Concerns Remain

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A whopping 60% of consumers surveyed by mobile ad tech firm AdColony say they still see content on Facebook that is damaging to brands, and 49% say seeing appropriate advertisements in proximity to harmful content negatively affects their perception of proper advertisers. That’s the most provocative finding from a survey that indicates the brand safety issue is far from resolved in the digital advertising ecosystem.

Measuring the Impact of McDonald’s Push Into Automation, Personalization

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With the right personalization and automation technology in place, McDonald’s is said to have plans to learn about customers through their ordering behaviors. More specifically, McDonald’s is planning to use Dynamic Yield’s technology to create a drive-thru menu that can be tailored based on factors like weather, restaurant traffic, and trending menu items. For example, when the temperature tops 100 degrees, milkshakes and ice cream sundaes might move into a prominent spot on the drive-thru menu board. When it starts raining outside, coffee and hot chocolate might take top billing.

6 Customer Data Platforms for Brands

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Customer data platforms dominated the conversation at the MarTech Conference in California earlier this month, as marketers shared how they’ve been able to pull data from multiple sources, combine that data into single customer profiles, and then make that data available to other marketing systems.

With so much hype surrounding customer data platforms right now, we decided to dig into the market and learn about some of the hottest players in the space. Here’s what we found.

Commentary

Why Social Media Is a Battleground for Prompted Search

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In a world of omnichannel search, a business’s social media spaces are places where consumers can find what brands have to offer at a local level. As consumers search across a larger palette of devices and channels such as social, a brand needs to view its social spaces as battlegrounds for prompted search.

Which Apple Will Show Up For Local’s Next Revolution?

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Apple’s relative inaction on VR/AR thus far could either indicate that the company is missing this next tech shift (which I’ve speculated), or that it’s playing the long game. The latter could involve a deliberately late entrance to VR and AR, just as it did with previous technologies.

Imagining a Local Search Pathway for Snapchat

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Snapchat may be considered by many to be “the next Facebook,” but its approach to social media and interactions couldn’t be more different. From its emphasis on moments to the uneasiness the founders have with ad personalization, the company is certain to blaze a trail all its own the the local space.

Latest Posts

As Mobile Ordering Platforms Evolve, Expect More Personalization and Integration

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Consumers are more likely to seek out restaurants that accept mobile orders, with 34% saying that technology is the reason why they’re ordering takeout more frequently. To keep these customers excited and engaged, vendors have to keep innovating and improving. Here are some predictions from top executives about where things are headed.

Street Fight Daily: Geofeedia to Expand After $17M Series B, How Patch Succeeds Post-AOL

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Geofeedia Raises $17M to Help Businesses Tap Into Social Location Data (TechCrunch)… Patch Rebounds After Split From AOL (Wall Street Journal)… Why Would Amazon Want To Be the New Barnes & Noble? (New Yorker)…

With New Attribution Feature, Placed Can Tell Whether Your Billboard Is Hot or Not

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Seattle-based Placed announced this morning that with Placed Attribution, which was unveiled back in July, the company can bridge the gap between OOH ads (billboards) and physical store visitations.

Report: More Than 70% of Franchisees Use a Digital Agency

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Franchisees (and their co-op spending) represent an important segment of the local digital marketing ecosystem, and a new report reveals that these businesses are starting to accelerate their adoption of digital media and platforms, and are increasingly working with digital agencies.

Telmetrics Names New CEO, Looks to Prove the Value of Phone Calls — And the Digital Ads That Drive Them

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The call tracking and call analytics company announced this morning that it has named Andrew Osmak its new CEO, replacing David Howard (who assumes the role of chairman of the company’s board). Osmak had been managing partner of Toronto-based Leverage Capital.

Street Fight Daily: Uber Rebrands, Amazon Rumored to be Opening Hundreds of Physical Bookstores

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… The Inside Story of Uber’s Radical Rebranding (Wired)… Amazon Is Said to Be Planning an Expansion Into Retail Bookstores (New York Times)… Yahoo to Cut 15% of Workforce, Explore Strategic Options (Wall Street Journal)…

Cupcakes

Case Study: Bakery Takes Digital Approach to Local Marketing

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Like many local merchants, Heather Zidell has seen the number of customers finding her business through Yelp climb over the years. She decided to take the leap into paid advertising on the platform as a way to ensure that her bakery was being listed ahead of competitors.

Understanding the Context of Local Advertising’s Supply and Demand

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The current election cycle, if nothing else, has demonstrated the importance of context in the supply and demand of local media. In this type of market, the early bird gets the worm. Consumer brands are learning this lesson the hard way and getting shut out of local opportunities that otherwise might have been available.

Street Fight Daily: Alphabet Earnings Show Google Search Still On Top, Local Advertising’s ‘Context’

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Google Search Leads the Way as Alphabet Beats Earnings Expectations (Adweek)… Placed’s Shim: Location-Based Optimization Is the ‘SEO of 2016’ (GeoMarketing)… Yahoo Takes Declining Share of Worldwide Ad Revenues (eMarketer)…

Retale CEO Touts ‘Tremendous Potential’ of Virtual Reality for Shopping

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Retale, a mobile app that brings local circulars to consumers, is jumping right in to VR/AR, launching what it calls “the world’s first virtual reality location-based shopping companion.” Street Fight recently caught up with Retale CEO Christian Gaiser to discuss why the company is betting this technology will become a vital channel for future shoppers.