News and Analysis

US Businesses Lead on Reputation Management

Loyalty to local businesses may never cease to be an important factor in brick-and-mortar commerce, but the boom of “near me” searches and the emphasis on convenience in the age of mobile search make a prime online presence for the quick-querying passerby more important than it has ever been. This latest Uberall data indicate that responding to reviews can provide the slight 5-star rating bump that guides an unfamiliar customer into a store she may otherwise pass up for a higher-ranked competitor.

5 Innovative Ways to Use AR in Holiday Marketing

A technology that was once considered to be on the fringes of digital marketing has moved into the mainstream, as retailers around the country find new ways to use AR in their 2019 holiday campaigns. From virtual try-ons to camera filters designed to drive people into physical store locations, there’s no limit to the number of ways creative marketers can use AR. Enterprising retailers are capitalizing on the momentum as they come up with smarter ways to help shoppers contextually visualize what products will look like on their bodies and in their homes.

Let’s take a look at how five major companies are using AR for holiday marketing this year.

6 Trends to Watch in Holiday Search Marketing

With fewer than two months to go until Christmas, retailers are already kicking their holiday search marketing tactics into high gear. Holiday sales this year are expected to increase roughly 4% over 2018, according to the National Retail Federation, and consumers are expected to be especially price-conscious. How will the retail industry respond to the changing dynamics in search marketing?

Let’s take a look at some of the biggest trends expected to influence holiday search marketing this year, from tactics for extending the local reach of holiday campaigns and how those tactics convert customers at the point of decision to newer products like Local Inventory Ads, which allows marketers to feed store-level inventory into Google search.

Commentary

SMB Content Marketing: Avoid the Backward Approach

Whether a business is local or not, content drives the bulk of digital marketing. A successful content marketing campaign involves topics that resonate with the intended audience, creates buzz on social media and attracts high quality links. Yet, the approach that many people take to content marketing is backward.

Get Ready for The New SMB Software Market

The SMB market is less homogenous than the consumer market, which makes it difficult to reach and serve the majority of customers with a single software product. Luckily for SMB, that won’t always be the case. Now is the time to get ready for a new SMB software market that will experience more growth than enterprise or consumer.

Charting Google’s Shifting Priorities in the New Local Search Survey

For many years, Physical Address in City of Search was the most important ranking factor, but it has now been overtaken by Proximity of Address to the Point of Search (Searcher-Business Distance). As such, the canonical local search use case has become a mobile user searching for a business nearby his or her current location.

Latest Posts

Openings and New Hires at Blueshift, Upserve, OpenTable and flok

Every two weeks, Geoff Michener covers some of the latest job changes taking place in this dynamic industry. This week’s edition includes moves and new openings at Foursquare, Thumbtack, and Search Influence.

Raise Report: New Funding for Bridge2 Solutions, BigCommerce, Big Panda

Every two weeks, we round up some of the biggest fundraises taking place in hyperlocal marketing, commerce, and tech. This edition’s raises include new rounds for Unacast and Grey Jean Technologies.

Street Fight Daily: Microsoft Building Its Own Bot, UberMedia Expanding Attribution Business

A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Walmart Outperforms Estimates, but Online Retail Lags… Looking for a Sustainable Business Model for a Regional Newspaper? Start at the Star Tribune… Microsoft is Building Its Own Bot to Rival Google Assistant and Viv…

Swirl Looks to Close the Digital Divide Between E-Commerce and Physical Stores

Pushing back against a shifting tide and changing consumer behavior won’t be easy, but executives at in-store digital marketing technology provider Swirl believe they can change the way consumers shop. Hilmi Ozguc, Swirl’s CEO, says the key will be arming physical retailers with the same datasets as e-commerce giants.

Pasadena Now: 20 Articles Daily and 75 Advertisers — But Big Challenges As Well

“We built an online community newspaper the old-fashioned way — with daily deadlines, plenty of shoe leather and a grueling schedule of personally attending dozens of community events every month,” publisher James Macpherson says about his 12-year-old local news site.

Street Fight Daily: Google Debuts Assistant, Investors Losing Interest in Delivery

A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Meet Google Assistant: A New Search Platform, Rather Than A Gadget or an App… Swirl Looks to Close the Digital Divide Between E-Commerce and Physical Stores

ClipCall Uses Mobile and Video to Help Consumers Connect With Home Service Providers

Lots of companies have taken a whack at the local home services space — from Angie’s List to a raft of startups. ClipCall, which came out of beta in January and will present t Street Fight summit West on June 7th, relies on customers using the company’s app to record video of a job they need doing and then sends that video out to nearby experts.

How True Religion Uses Wearables to Elevate the Shopping Experience

“It’s no secret that today’s retail landscape has shifted from ‘shopping efficiency’ to experiential. Customers want and expect elevated treatment from their brands. Specifically, brands that they frequent,” says the company’s SVP for direct to consumer, John Hazen.

Street Fight Daily: Google to Introduce Echo Rival, Amazon to Open More Stores

A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Google To Introduce its Voice-Activated Home Device… Amazon To Open More Brick-and-Mortar Stores, Beef Up Prime Services… ClipCall Uses Mobile and Video to Help Consumers Connect with Home Service Providers…

Unacast Raises $5 Million to Build Out Its Beacon Network

CEO Thomas Walle (who will be speaking at #SFSW16 in just three weeks) says the company will use the funding to develop more partnerships to build out its network of proximity companies so that it can use the aggregate data to “index the physical world.”