News and Analysis
Google Anonymous Reviews Reshaping Visibility for Sensitive-Industry Brands
Amid AI Overviews, AI Mode, and a steady drumbeat of core updates, Google quietly introduced a change with outsized implications for certain businesses: Google anonymous reviews. By allowing users to leave reviews under a pseudonym rather than their real name, Google has lowered a long-standing barrier for customers in privacy-sensitive industries. For multi-location brands in […]
Paycom Taps NBA Star Jalen Williams to Put AI Answers Front and Center
B2B tech brands are increasingly turning to familiar faces to humanize complex software — and Paycom is leaning into that strategy with its latest campaign. The Oklahoma City–based HR and payroll platform has tapped Jalen Williams, an All-Star guard for the Oklahoma City Thunder, to headline its new “Answers” campaign, spotlighting how its IWant™ AI […]
VIOOH and Atmosphere TV Expand Programmatic Place-Based Streaming
Programmatic video advertising is moving beyond traditional digital boundaries and deeper into the physical world. With a newly announced partnership, VIOOH, the global digital out-of-home (DOOH) supply-side platform, is teaming up with Atmosphere TV to unlock programmatic access to the largest place-based streaming TV network built specifically for businesses. The partnership expands access to more […]
Commentary
What Email Marketing Will Look Like in 2026
The inbox is about to get personal in ways we’ve never seen before. After years running cold outreach email marketing campaigns for hundreds of businesses and analyzing more than 50 million emails, I’ve watched the email channel evolve from spray-and-pray blasts to segmented sequences. But what’s coming in 2026 makes everything we’ve done look like […]
2026 Predictions: Where Multi-Location Brands Win Next
As we head into 2026, multi-location (MULO) and franchise brands are walking into one of the biggest opportunities we’ve seen in years. Not because there’s a shiny new channel that suddenly solves everything, but because Paid, Earned, and Owned Media are finally starting to work together in a way that rewards brands who think locally […]
Streets Ahead: Google Core Update, IG Search, Review Delays
In this week’s Streets Ahead update, SOCi discusses the Google December 20025 Core Update, Instagram search traffic and Google Review appeals delay. Google Rolls Out December 2025 Core Update The News Google has launched its December 2025 Core Update, marking the third broad algorithm change this year following major releases in March and June. The […]
Latest Posts
Innovid Offers Reliable Measurement for Live Content
As live content continues its migration to streaming, marketers are demanding the same trust and precision they expect from traditional broadcast. Innovid, the independent software platform specializing in ad creation, delivery, measurement, and optimization, is stepping up to meet that challenge. The company recently unveiled its Live Content Certification Program, an initiative designed to ensure […]
Google AdX Agency Deals Shift Programmatic Dynamics – But Not Enough
Do Google’s recent concessions to agencies signal a new era of transparency in the programmatic ecosystem? After years of operating as a near-impenetrable fortress, Google’s AdX has begun offering direct discount deals with media agencies, signaling a willingness to change its traditionally rigid programmatic marketplace. Agencies have long sought to improve their relationships with supply-side platforms […]
OOH Advertising Hits $2.13B in Q3 Revenue
The advertisers that helped push record-high revenues in the OOH channel in Q3 include digital-first brands such as Apple, Amazon, Netflix, Uber, HBO, FX, and Paramount+. At $2.13B in Q3 revenues, OOH advertising delivered its strongest third quarter on record, according to new data from the Out of Home Advertising Association of America (OAAA). Year-to-date […]
Guideline Unveils Customizable AI Dashboards, Elevating Advertising Data Analysis
Guideline has introduced a major enhancement to its AI-driven analytics platform, unveiling Customizable AI Agent Dashboards that convert conversational insights into structured, persistent workspaces. The launch marks a meaningful evolution in AI-powered media analytics, enabling teams to move from natural-language queries to continuous analysis supported by Guideline’s more than $170 billion in verified annual ad-investment […]
Cadent Buys VuePlanner, Expands Total Video Capabilities Across YouTube and CTV
Cadent, the predictive advertising platform known for its leadership in cross-screen advertising, announced a significant expansion today with the acquisition of VuePlanner, a company recognized for innovation in YouTube advertising, campaign optimization, and independent measurement. The acquisition strengthens Cadent’s positioning as a converged media platform capable of delivering a single, unified workflow for advertisers across […]
The Top Challenges in Localization and How Brands Solve Them
For mission-driven brands, trust is everything. Yet a single poorly worded message or misplaced visual can unintentionally damage that trust—especially as awareness campaigns expand into new communities. Growth requires reach, but reach without localization and cultural relevance risks appearing inauthentic or disconnected from the people you want to serve. With 76% of people preferring information […]
Streets Ahead: OpenAI ‘Code Red’, Google Maps & Gemini, Review Extortion
In this week’s Streets Ahead update, SOCi discusses Google and OpenAI escalating the AI platform race as Gemini outperforms GPT-5, Google Maps gaining new Gemini features, and Google responding to rising review extortion. Gemini’s Lead Triggers OpenAI ‘Code Red’ The News OpenAI has been shipping new ChatGPT features at a steady clip, but on core […]
Plymouth Rock Launches Campaign for Northeast Region
Plymouth Rock Assurance, which provides homeowners and car insurance to customers in the Northeast, has a new ad campaign in which it advises customers to “keep calm and rock on,” a fairly reasonable directive, considering the vertical. North Carolina ad agency McKinney, created the campaign that is meant to support the idea that living in the Northeast […]
The App-or-Web Dilemma: Where Brands Should Steer Holiday Shoppers
A shopper clicked on your Black Friday email. They landed on your mobile site, ready to buy. A full-page interstitial pops up: “Download our app for a better experience!” They closed it. Lost sale: $150. Multiply that by thousands of clicks during peak shopping days, and you’re leaving serious money on the table. Most retailers […]



















































How Community-Focused Messaging Drives Loyalty for Multi-Location Brands