News and Analysis
Thryv Adds Revenue Intelligence for Franchise Brands
For franchise brands, generating leads is no longer the primary challenge. The bigger opportunity is understanding why some locations consistently convert demand into revenue while others struggle despite receiving similar marketing support. That shift is reflected in Thryv’s latest integration with Breesy AI, which combines customer acquisition, engagement, and operational intelligence into a unified view […]
Broadcast TV Is Becoming Performance Media
The line separating broadcast TV from connected TV is beginning to blur. As advertisers demand the same audience targeting, measurement, and accountability across every premium video channel, local broadcasters are responding with capabilities once considered exclusive to digital platforms. The latest example comes from Viamedia.ai and Hearst Television, which have introduced household-level addressability for local […]
Customer Retention, Marketing’s Competitive Advantage
For much of the past decade, digital marketing has been dominated by customer acquisition. Brands invested heavily in paid search, social media, retail media, influencers, and performance advertising, all with the goal of finding the next customer more efficiently than their competitors. That equation is beginning to shift. As consumers discover brands through an expanding […]
Commentary
What Google’s Search Agents Mean for MULO Businesses
Google’s new Search Agents could fundamentally change local discovery by moving from answering questions to finding businesses and completing transactions on behalf of consumers. This means location pages, booking flows, and local data consistency may soon matter more than rankings alone. Google is adding Search agents to Google Search, beginning with information agents that run […]
The Next Retail Media Channel Might Be Sitting on the Shelf
As retailers strengthen their hold over shopper data, multi-location brands are searching for new sources of customer intelligence. The next major first-party data channel may not be digital advertising or loyalty programs, but the package already sitting in a customer’s hand. There was a point in time when it looked like ecommerce would swallow up […]
The Local Media Paradox: Turning Community Trust into Measurable Confidence
Despite commanding some of the highest levels of consumer trust in media, local media continues to lose brand advertising budgets to platforms with far weaker audience relationships. The problem isn’t reach or relevance, but an inability to measure and communicate the value of trust in terms brands can buy. Local media owns something the rest […]
Latest Posts
What Google’s Search Agents Mean for MULO Businesses
Google’s new Search Agents could fundamentally change local discovery by moving from answering questions to finding businesses and completing transactions on behalf of consumers. This means location pages, booking flows, and local data consistency may soon matter more than rankings alone. Google is adding Search agents to Google Search, beginning with information agents that run […]
The Next Retail Media Channel Might Be Sitting on the Shelf
As retailers strengthen their hold over shopper data, multi-location brands are searching for new sources of customer intelligence. The next major first-party data channel may not be digital advertising or loyalty programs, but the package already sitting in a customer’s hand. There was a point in time when it looked like ecommerce would swallow up […]
Broadsign and Partners Execute Fully Agentic OOH Campaign
Broadsign, Global Netherlands, and Draft Digital have demonstrated what may be the first fully agentic OOH (out-of-home) campaign, with autonomous AI agents handling everything from media planning to campaign execution. The project offers an early glimpse into how AI could reshape media buying, hyperlocal targeting, and the future role of marketers. Broadsign and Global Netherlands […]
Walmart’s Vibe Acquisition Shows Its Advertising Ambitions
Walmart has spent the past several years quietly building one of the most formidable advertising businesses outside of the traditional digital giants. What began as a retail media effort designed to monetize shopper data is increasingly evolving into something much larger: a full-funnel advertising ecosystem capable of competing for budgets that have historically flowed to […]
As AI Changes Local Discovery, Scorpion Bets on Scale and Technology
The future of local marketing may depend less on generating leads and more on connecting marketing activity directly to business outcomes. The Scorpion acquisition of 1SEO reflects a growing industry shift toward AI-powered platforms that help businesses compete in an increasingly complex discovery environment. Artificial intelligence is rapidly changing how consumers discover, evaluate, and choose […]
The Local Media Paradox: Turning Community Trust into Measurable Confidence
Despite commanding some of the highest levels of consumer trust in media, local media continues to lose brand advertising budgets to platforms with far weaker audience relationships. The problem isn’t reach or relevance, but an inability to measure and communicate the value of trust in terms brands can buy. Local media owns something the rest […]
What Political Campaigns Can Teach Marketers About Hyperlocal Media Strategy
Political advertising has long served as a testing ground for innovations that eventually make their way into mainstream marketing. Campaigns operate under compressed timelines, face relentless pressure to prove effectiveness, and often have only a single opportunity to influence behavior before Election Day. As a result, many of the strategies developed in political media—from audience […]
Yext Wants to Be the Infrastructure Layer for Agentic Marketing
For most of the last decade, local marketing technology was built around helping brands rank in search engines. That model is beginning to change as AI-powered search experiences, agentic marketing, recommendation engines, and conversational assistants play a larger role in how consumers discover and evaluate businesses. According to Yext’s recent Consumer Search Behaviors report, 28% […]
Basis and Cint Want Brand Metrics to Matter Before Campaigns End
Digital advertising has long operated with two separate measurement systems. On one side sit performance metrics such as clicks, conversions, cost per acquisition (CPA), and return on ad spend (ROAS). These indicators provide near real-time visibility into campaign activity and allow marketers to optimize media while campaigns are running. On the other side are brand […]
Google’s New AI Search Rules Create a Challenge for MULO Brands
Google recently published its first official guide to optimizing websites for generative AI Search features. For single-location businesses, the guidance is fairly straightforward. For multi-location brands (MULOs), the same principles apply, but the complexity of executing them scales dramatically with every location you add. Here’s what the guide says, and what it actually means if you’re […]
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