News and Analysis
Translation Needs the Right Turn of Phrase
Phrase is a language technology platform that combines advanced AI translation tools, workflow automation, and creative collaboration within a single environment built to answer the need for any and all global content needs across a business. Phrase has released a new wave of product innovations across global markets. Capabilities like Auto Adapt, Phrase Studio, the […]
MULO Dozen: Fall Brands in Review
Never a dull moment in the MULO (multi-location) brand ecosystem! And this fall has been no exception. From leadership changes to tech innovations, the retail, restaurant, service, and hospitality worlds are ever-changing! Private equity ownership of MULO brands is nothing new. As revealed in a recent press release, Freddy’s Frozen Custard & Steakburgers has been […]
Halloween 2025 Begins and Results are Not Scary
“Summerween” is a term explored by Retail Next. You’ve probably noticed that Halloween pumpkins rapidly replaced flip-flops as early as July. It’s no wonder. The holiday results in as much as $12B in annual spending, and retailers are looking to get their share of the sales treat bag. A recent study (reported in that RetailNext […]
Commentary
AI Is Breaking Down Data Silos — Without Breaking Privacy
The world of marketing has quickly moved away from legacy, invasive practices that took liberties with customer data, and into a new, privacy-first era. Direct collaborations based on first-party data have become the most effective way for brands and media owners to identify shared customers, develop audience insights, and plan, activate, and measure campaigns. While […]
Streets Ahead: Google AI Mode , OpenAI & Commerce, TikTok
In this week’s Streets Ahead update, SOCi discusses Google expanding AI Mode from search to transactions, OpenAI pushing into commerce and clarity around TikTok in the U.S. Google Expands AI Mode from Search to Transactions The News Google is extending the capabilities of its AI Mode with two experimental features designed to push conversational search […]
Beyond Search: AI Visibility the New Growth Lever for MULO Brands
For years, agencies have measured local search success with a simple formula: check Google Maps and Search rankings, optimize, repeat. However, the rise of AI-driven search experiences, including Google’s AI Overviews and AI Mode, Gemini, and of course standalone tools like ChatGPT, has fractured what “local visibility” means, with AI visibility creating both a challenge and […]
Latest Posts
Beyond Search: AI Visibility the New Growth Lever for MULO Brands
For years, agencies have measured local search success with a simple formula: check Google Maps and Search rankings, optimize, repeat. However, the rise of AI-driven search experiences, including Google’s AI Overviews and AI Mode, Gemini, and of course standalone tools like ChatGPT, has fractured what “local visibility” means, with AI visibility creating both a challenge and […]
Study: OOH Ignites Sports Fans
Sports fans respond enthusiastically to humor, especially when they are reached with an OOH message inside the venue of an event. That’s according to a new report from the OAAA in conjunction with The Harris Poll, which found that those same fans tend to spend locally. According to the findings, sports fans act on OOH […]
Kindness (and Nature) Still Rule for Justin Freeman
Our column “Brands With Soul” comes alive on September 30th at Street Fight LIVE 2025, when a panel that includes Justin Freeman, Managing Director at the KINDR Foundation, takes the stage. As the search for retention of (human) talent becomes more important in the MULO (multi-location) ecosystem, company culture and leadership behaviors can make all […]
I “Cooked Up” the Term MULO
I’ve been writing profiles of all our MULO speakers and sponsors for Street Fight LIVE 2025, so why not include a little something about myself as well? After all, I will be chairing, emceeing and had the pleasure to line up many of this year’s speakers. If you’re reading this and are interested in scoring […]
Scoring Goals in the Franchise Ecosystem with Gregory Ugwi
Gregory Ugwi is back for his second year speaking at Street Fight LIVE. And what a year it’s been! The company he co-founded, Wefranch, has given both franchisors and prospective franchisees a tech-powered way to start and scale. This year, Gregory Ugwi hosted a series of events to bring major brand franchises together with individuals […]
Getting Brandy With Reilly Newman
Reilly Newman is the co-author of a book called Brandy: 101 Sips of Wisdom for Attaining a Successful Brand.  Whereas in the past, MULO (multi-location) brands had significant control over how they presented themselves, both at the corporate and local levels. Social media has disrupted that model, and brand reputations are as likely to be impacted […]
Realize by Taboola Boosts Brand ROI with Generative AI
Taboola is seeing rising adoption of Realize, its outcome-driven technology suite launched earlier this year. The company announced that Realize is delivering measurable success for brand advertisers across verticals, while also being enhanced with Generative AI-powered Motion Ads that lift conversion rates by 20% for select advertisers. Advertiser Momentum Across Verticals Realize was designed to […]
Marketing Cycles & Trends With Rachel Noonan
Rachel Noonan is one of the 30+ thought leaders offering perspectives on MULO (multi-location) brands and marketing at Street Fight LIVE 2025. She comes to the stage with 14 years of experience in consumer brand strategy, digital product development, and strategic partnerships across entertainment, media, and tech. Having worked with Universal Pictures, Meta, and Samsung, […]
NBCUniversal Taps Guideline for Smarter, Data-Driven Advertising
Guideline and NBCUniversal have announced the expansion of their partnership to bolster NBCUniversal’s data-driven strategies across ad sales. The collaboration highlights how major media companies are leaning into predictive analytics to stay competitive in a fragmented advertising marketplace. Navigating a Fragmented Market The advertising ecosystem continues to be reshaped by cross-platform consumption, shifting budgets, and […]
The Skinny on FAT Brands with Elaine Patel
We all know that the relationship between a corporate MULO (multi-location) brand and its local operators can sometimes be challenging. How do you keep the integrity of your brand whole while supporting the entrepreneurial people who run your day-to-day and regional operations? Elaine Patel is one woman who has many of those answers. Elaine Patel […]
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