News and Analysis

DTC Brands Combine Physical Storefronts with Localized Search Strategy

Allbirds and Fabletics aren’t the first DTC brands to open up for in-store shopping, of course. Brands like Warby Parker and Bonobos pioneered the approach years ago. But the latest class of trendy DTC brands is doing things a little differently. Rather than focusing on urban centers, like New York and Los Angeles, DTC brands are using local data to target new, smaller locations in states like Arizona, Florida, and Texas.

Search Marketers Cater to New Customer Needs for Holidays

Grocery stores are doing more business than pre-pandemic, with average weekly household grocery bills surging from $120 to $161 at the height of statewide lockdowns this spring. Many restaurants are pivoting right now to promote their takeout and delivery options. Health and wellness websites are fielding questions about coronavirus, as are many news publishers.

Leaning into the changes means understanding and responding to the challenges consumers are facing right now and setting up a search strategy that focuses on providing the best experiences possible.

Why Savvy SMBs Are Focusing on the Post-Sale Experience

Two-thirds of American adults say they plan to shop at more small businesses in the coming months, providing independent retailers with the perfect opportunity to turn those new customers into brand advocates.

Putting the strategy into action means capitalizing on what ActiveCampaign CEO Jason VandeBoom sees as the biggest untapped opportunity for local retailers right now — the post-sale engagement.

Commentary

GateHouse Media Shows How Media Orgs Can Offer Value for SMB Advertisers

“Most newspapers and Yellow Pages (and Yelp?) are basically ad-selling machines. GateHouse, in selling HR, IT, and financing services as well as digital services, understands that once you know how to sell one service, you can sell (or more likely upsell) any service. It’s critical for legacy organizations to bite the bullet and figure out services,” writes Mike Blumenthal.

LBMA Podcast: MomentFeed & Yelp, Vendasta, Verizon

On this week’s Location-Based Marketing Association podcast: Creator’s robot restaurant, MomentFeed + Yelp, iOS 12, Vendasta, Verizon, Amazon Alexa in hotels, Cisco buys July Systems, Sift + Digital Element. Special guest: Mark Michael of DevHub.

How AI Helps Local Businesses Compete With the Biggest Brands

Historically, the world of advanced analytics has been the domain of huge enterprises with large budgets. But with big leaps in AI capabilities, even the smallest business can now access insights that were previously only available to “the big guys.”

Latest Posts

LOAC Notebook: As Platforms Ascend, Some Blunt Words for Legacy Media

“You’re going to have to change the way you do business,” CBS’s Ezra Kucharz told media executives earlier this week in a keynote at Borrell Associates’ Local Online Advertising Conference in New York. “The world is changing and we have to change with it.”

How San Angelo LIVE! Makes Programmatic Work in West Texas

When the West Texas oil bust hit San Angelo hard in 2015 and LIVE!’s CEO Joe Hyde turned to programmatic advertising to make up the difference in lost sales from struggling local merchants. To maximize that impact, artificial-intelligence platform Ezoic showed Hyde how to create longer revenue-generating sessions with users.

Street Fight Daily: Amazon Tackles Brick-and-Mortar, WhatsApp Tests Chat Tools for Businesses

A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Amazon Confirms Plans for a 10th Book Store, Demonstrating Commitment to Brick-and-Mortar… WhatsApp Tests Business Chat Tools in Search for Revenue… Joe Ricketts, Local News Publisher and Trump Backer, Acquires Gothamist Websites…

Google’s Pragmatic Approach to the Truth, and Its Pitfalls

If enough people believe something, should Google consider it to be true? In a world where questionable news is very popular, it’s not so surprising that Google’s logical assumptions might sometimes produce unexpected results. After all, trustworthiness at root is a matter of how many people are willing to trust you.

NinthDecimal Decouples Its Data, Expands Partnerships, and Moves Into the Black

The location data company announced this morning that it has crossed the line into profitability and CEO Michael Fordyce believes NinthDecimal has found an approach that will help it scale up in a big way. Fordyce and chief revenue officer Brian Slitt spoke with Street Fight recently about the need to measure and understand audiences across a myriad of media and channels.

Street Fight Daily: Instacart Amasses $3.4 Billion Valuation, Uber Seeks COO

A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Grocery-Delivery Startup Instacart is Valued at $3.4 Billion… Travis Kalanick Wants a No. 2 Executive… Boston-Based Localytics, a Mobile Engagement Platform, Acquires Berlin’s Tapglue…

Spa Facial

Case Study: How a Maryland Spa Owner Tackles Online Marketing

Laura Correa has made a name for herself in the Washington, DC area with restorative facials and rejuvenating therapeutic treatments, but in order to keep her skin spa afloat and compete against larger chains, Correa stays on top of the latest digital marketing trends

How Publishers Can Improve Their Revenue — Ezoic’s Experts Spell It Out

Local news publishers are often able to pull together a decent share of pageviews in their communities — but many can’t wring enough revenue out of them. For practical solutions, I went to two experts at Ezoic, whose artificial-intelligence platform aims at helping its thousands of publisher clients to deliver better user experiences.

Street Fight Daily: IBM and Salesforce Share AI Tech, Consumers Still Tepid About Connected Home

A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… IBM and Salesforce Will Start Sharing Their AI Technology… Most Consumers Not Turned On By Connected Home, Study Finds… Mobile World Congress 2017: Main Enterprise Themes…

Why Google Is Becoming the ‘New Homepage’ for SMBs

“So many things are happening right on Google; clicks to call, driving directions, etc., and even more so than a website,” Mike Blumenthal tells David Mihm. “For a business to do well there, things like photos, reviews (everywhere) and other visuals are becoming ever more important.”