Pacific Drive-Ins Partners With Make to Save $1,500 a Day! What’s Next?

AI AI everywhere!  The topic is top of mind throughout the MULO (multi-location) ecosystem. Artificial intelligence is rapidly evolving, and its use cases are just starting to appear in business and industry media. One such example is Pacific Drive-Ins’ use of Make automation tools to streamline staffing. The companies reported that it helped Pacific (part of Sonic) to:

• Manage 700+ employees across the US without scaling the team
• Reduce non-compliance issues to near zero, avoiding lawsuits
• Prevent an average loss of $1,500 per day from delivery service disruptions
• Achieve major savings on operational bottlenecks, legal fees, and lost business

And now, Make (formerly Integromat), a no-code automation platform, announced the launch of Make AI Agents.

More than 200,000 businesses globally – including Techflow.AI, HubSpot, and Serhant. Make’s AI use it. Agents unlock 30K+ actions across 2K+ apps (from marketing ops to IT), eliminating barriers by replacing fixed rules with adaptable, goal-driven workflows. No coding is required.

We often think about AI agents or bots being used for large brands, but with MULO companies—even those with separate franchise owners—this can make everyone’s jobs easier.

Staffing and planning for MULO companies can be especially challenging, planning with hourly workers and shifts, differing schedules for each day of the week, promoting sales or deals on certain menu items, reaching specific targeted communities, and much more. Streamlining these tasks can remove the headache in many ways, and it will be interesting to see these type of technologies continue to infiltrate and modernize the MULO ecosystem.

Fabian Veit, Make’s CEO, says:

“Our new AI Agents helps teams scale smarter and faster. It’s visual first and adapts in real time. Complex tasks like staffing and scheduling can be completed with less effort and greater adaptability.

Using natural language, the Agents understand goals and make context-aware decisions, allowing workflows to adjust on the fly. Rather than relying on fixed logic or manually created rules, these agents can respond to changing conditions, access relevant tools and apps, and take the right action in real time.”

Although humans are sometimes bound by “how it’s always been done, AI Agents can be tailored and configured for different use cases, driving intelligent and efficient automated decision-making.

The AI is now in beta and will be available to all companies soon.

For more “Tech That Will Blow Your Mind (But Not Your Budget), join us at Street Fight LIVE 2025 in LA on September 30th.