News and Analysis

Flip's E-commerce Operating System for Brands

Flip Launches MagicOS, a Self-Serve E-Commerce Operating System for Brands

Transparency among social media influencers can be hard to come by. While ​​80% of consumers say they have purchased products in direct response to social media content, #sponcon scandals are taking their toll and leading to a decline in trust of digital influencers. Could a new e-commerce operating system for brands put the influencer industry […]

Barometer, Katz Partnership Brings Contextual Targeting to Podcasting

Podcasting is huge right now, with 53% of Americans saying they’ve listened to a podcast in just the past month. You know what else is huge right now? Artificial intelligence. OpenAI’s ChatGPT reached 100 million monthly active users in January, just two months after it debuted.  It should come as no surprise, then, that Barometer […]

Chris Walton Retail Space

“Omnitalking” with Chris Walton About Trends in the Retail Space

For about twelve years, Chris Walton held various management positions at Target. His last position was VP of “Store of the Future,” when he worked with his Co-CEO of Omnitalk, Anne Mezzenga. They started the Omnitalk venture in 2017, combining their 40+ years of retail experience to focus on game-changing trends in the retail space, focusing […]

Commentary

Location Weekly: Verizon Deploying Voice-Activated Digital Signage in Store

In this episode of Location Weekly, the Location-Based Marketing Association covers Amazon giving customers money to purchase their data, Verizon deploying voice-activated digital signage in stores, Eight O’Clock Coffee hosting Java Parties, and Telluride converting old gondola cars into dining cabins for winter.

Plan for Black Friday with this E-Commerce Holiday Checklist

Deloitte’s annual holiday retail forecast projects that e-commerce holiday sales will grow by 25% to 35% year over year, compared to a sales increase of 14.7% last year. Here’s a five-point holiday prep list to help ensure your digital commerce experiences stack up and are ready to engage the influx of shoppers this holiday season.

social media

What’s Snapchat’s Local Play?

Snap continues to make moves in local commerce. Historic steps include geo-filters, while more recent activity includes Local Lenses and business listings in Snap Map. These features are notable on their own, but they get more interesting when you view them together and extrapolate to Snap’s local road map.

For example, Snap has more 13-34-year-olds active than any other channel, including Facebook and Instagram. This essentially means Snap can offer SMBs incremental and non-duplicated reach to an attractive audience.

Latest Posts

2020 Arrives: How Brands and Marketers Can Survive the New Decade

Brands have an obligation to adhere to what their customers care about, but given how easy it is for people to digitally project an aspirational lifestyle, it’s no wonder brands are having a tough time understanding who their consumers are and what they want from the brands they support. To combat this knowledge gap and align what consumers say with what they actually do, we need more real-world intelligence.

Dispatch from CES: Giant TVs, Obsequious Gadgets, and Artificial People

I’m fresh from a couple of days wandering the halls of the Consumer Electronics Show, affectionately known as CES — the annual conference that descends upon Las Vegas in January and proffers the latest in technological solutions to improve every aspect of our daily lives. This is my first time attending the world’s biggest technology conference, where 4,500 companies this year are vying for the attention of 180,000 attendees, according to my Uber driver.

As I made my way through the crowds at the massive Las Vegas Convention Center and other conference venues, I tried to get a sense of the common themes defining consumer innovation as we begin a new decade. 

Gimbal App Gives Consumers More Choice, Privacy Controls

While the digital marketing industry waits for full enforcement of California’s Consumer Privacy Act (CCPA) to go into effect later this year, the mobile advertising, location solutions, and data company Gimbal is actively working to position itself as a leader in the consumer privacy space. The company recently launched a mobile app called LocationChoices, which gives consumers more control over how their data is used. Gimbal is also building a coalition with other industry players that would give participating vendors a way to systematically honor the requests of individual consumer opt-outs.

LBMA Presents Location Weekly: Predictions for 2020

Curious about the future? 2020 will be more dynamic for the location industry than the past year.

This week on the Location-Based Marketing Association podcast, we are talking about our expectations and predictions for location-based marketing.

Local Search Association Rebrands as Localogy

In 2019, updates to Google’s local search algorithms and changes in the way consumers use mobile devices caused a shift in the way local businesses marketed themselves online. Digital marketing firms have been quick to pivot to meet market demand. As of today, one of the industry’s most influential not-for-profit associations is making a change as well.

Local Search Association (LSA), a not-for-profit association of companies focused on local and location-based marketing, will now be known as Localogy. The name change is part of a larger rebranding effort as the group looks for ways to better showcase its mission to re-invest in the changing nature of local business.

Leveraging Consumer Data in the Privacy Era

Industry executives are working overtime to help their clients maintain their current marketing practices without running afoul of the latest privacy regulations. Over at Tealium, a firm that specializes in customer data management and protection, Co-Founder and Chief Technology Officer Mike Anderson is encouraging clients to focus on the customer experience of consent while clearly articulating why they need consumers’ data.

“You can’t build customer profiles if the data isn’t there,” Anderson says. “There’s a level of education needed at the point of consent to show the consumer what value they will get in return when they opt-in.”

Making Human Connections in the Age of Automation

The end of the decade marks a challenging time for marketers as they attempt to envision the next 10 years. At the turn of the 2010s, no one could have envisioned the advanced AI-powered marketing and campaign automation tools that are available today. 

Despite access to smart technology, modern marketers still must balance multiple factors to create business value for all stakeholders, including eliminating boring, ineffective ads, grappling with the automation myth, embracing the data privacy age, and maintaining ethical AI practices. 

Brave CEO Brendan Eich on a Privacy-by-Default Future for Digital Advertising

In light of last week’s enactment of the California Consumer Privacy Act and our monthly theme, Pursuing Privacy, Street Fight posed questions on surveillance capitalism, privacy, Big Tech, and the future of digital advertising to Brendan Eich, CEO of Brave, one of the leading companies championing privacy-first solutions in the tech industry.

“The entire industry is in need of a fundamental shift from tracking to privacy by default and by design,” Eich said. “To truly preserve consumer privacy, Big Tech needs to switch to a privacy-by-default approach. Nothing will change otherwise. Until then, consumers will remain confused about where their data is being used, and tracking and data monetization will remain pervasive on the web.”

Heard on the Street, Episode 42: Building an ‘Appnostic’ World, with Mobile Posse

As much as we love computing, the best technology is that which disappears. Most components of computing are an abstraction layer that stands between you and a given task or experience. That’s the case with layers of the typical consumer tech stack including operating systems, inputs, and apps.

App fatigue is the problem that Mobile Posse, the latest guest on Street Fight’s Heard on the Street podcast, is endeavoring to reform. The company’s Firstly Mobile platform replaces the app-heavy paradigm with a more curated, personal, and ‘appnostic’ front end to reduce the distance between users and quality content.

How Much Consumers Value Transparent Privacy Practices

Potential legal troubles and CCPA’s enforceability weaknesses aside, the Tealium study suggests a strong record on privacy will be a boon to brands as privacy increasingly takes center stage in the public consciousness. Ninety-seven percent of consumers said they are at least somewhat concerned about data privacy, and 85% said they won’t forgive a company’s misuse of their data.