News and Analysis

More Drugstores Are Pushing to Incorporate Phygital Experiences — Here’s Why

More Drugstores Are Pushing to Incorporate Phygital Experiences — Here’s Why

They’ve got the data, and they’ve got the customer loyalty. With those key components in place, more retail drugstore chains are looking at how they can blend physical and digital marketing to create personalized and contextualized phygital experiences. The idea behind “phygital” marketing is simpler than it sounds. Phygital combines physical and digital experiences to […]

BUST: Multi-Location (MULO) Restaurants & Retailers Declaring Bankruptcy in 2023

Although we all watched in dismay (and perhaps fear) as Bed Bath & Beyond and Jenny Craig took nosedives this year, reports of other brands facing the multi-location (MULO) “apocalypse” may contain more than a little hype. Here are some facts: More than 2,100 retail locations are expected to close in 2023, but Bed Bath […]

These 5 Retailers Are Investing In Virtual Try-On Tech

These 5 Retailers Are Investing In Virtual Try-On Tech

Virtual try-on is becoming a key differentiator for e-commerce brands, and an opportunity for traditional retailers to bring the in-store try-on experience into the comfort of their customers’ homes. When Parfums Christian Dior launched its virtual try-on solution at Viva Tech 2023 earlier this month, the company joined a growing list of luxury brands leveraging […]

Commentary

How Agility Will Reshape the Marketing Landscape in 2021

Agility will be the factor that separates the winners from the losers this year. Agility means having the corporate structure and mentality to pivot fast.

DOOH Growth Trajectory in 2021

After a year spending a great deal of time at home and on screens, people want to get outside—making digital out-of-home (DOOH) a huge opportunity this year.

How to Create Video Ads for Local Businesses

Want to create an engaging video ad to promote your local business? Read on to get tips on creating a video ad that will get you more clicks and conversions.

Latest Posts

Why SMBs Are Flocking to Martech to Combat Covid Slump

The old way of doing business isn’t working anymore. As restaurants, retailers, and other businesses work to keep customers updated about shifting hours of operation and in-store social distancing requirements, they are opening up to outside-the-box ideas and becoming more comfortable trying location-targeted marketing platforms.

Data show that digital adoption among businesses and consumers jumped forward at least five years in the first eight weeks of the pandemic. Small restaurants and retailers are eagerly adopting the same tools now that they were hesitant to try back in 2019. That push is leading technology providers to expand their offerings and develop new tools for a growing market.

Mediaocean Acquires 4C Insights. What’s Next for Ad Tech?

The coronavirus pandemic and ensuing recession have forced tech vendors to step up their games and make a stronger case to advertisers as to why their products and services are essential amid tightening budgets. The year of Covid-19 is also fostering a favorable environment for mergers and acquisitions, as solo players team up to emerge stronger on the other side of a stormy season.

Last week, ad tech got a fresh acquisition, as Mediaocean acquired 4C Insights. I checked in with Aaron Goldman, CMO of 4C Insights, to find out what the acquisition portends for the two companies and how it matches up with broader trends in ad tech.

The All But Inevitable Outcome of the Facebook Advertiser Boycott

The boycott may yet exert some meaningful pressure on Facebook to change its ways, but that outcome is unlikely. This is partly due to the dynamics of the advertising market itself but also to the global scale of Facebook’s business and the essential role end consumers must play in any boycott. It’s worth examining each of these factors in turn.

Retail Prepares for a Covid-Inflected Holiday Season

The coronavirus pandemic has accelerated the shift from brick-and-mortar commerce to digital transactions. It has also forced brick-and-mortars resisting the hybridization of their own businesses to adopt digital methods, turning restaurants and apparel stores alike into both brick-and-mortar establishments and online sellers.

Against that backdrop, retail’s biggest quarter will present novel challenges this year. Retailers will need to optimize for online transactions and contend with fragmented national and global landscapes where it may be safe to go to stores in New York but not in Los Angeles.

Changing Behaviors Are Influencing Targeting Tactics

Online actions such as a person’s search history or the brands they like on social media platforms fall short in telling the full story of genuine consumer behavior. Offline behaviors, however, prove to be more indicative of a consumer’s likes, dislikes, and hobbies. During a time when people go fewer places, where they go tells us even more about who they are.

Coronavirus Boosts OTT Viewership and Opens New TV Ad Opportunities

To be sure, kids are not the only ones spending more time staring at the TV screen. The coronavirus has catalyzed a golden age for TV viewership and non-traditional formats such as over-the-top viewing in particular, said Sean Buckley, COO of global video advertising platform SpotX.

SpotX announced a strategic investment in CTV and OTT-focused ad serving platform SpringServe Monday. I checked in with Buckley to find out how the partnership will benefit both companies and how the coronavirus year has affected TV viewership as well as video advertising.

Location Weekly: Coca-Cola Goes Contactless, Amazon’s Smart Shopping Cart

In this episode of Location Weekly, the Location-Based Marketing Association covers Coca-Cola going contactless with its Freestyle machines, Amazon putting Go in a shopping cart, Walgreens opening doctors’ offices in its stores, and Shake Shack launching summer camp in a box. 

A Call for Brand Safety: Using OOH to take Ownership of Advertising Environment

Brands today are spending valuable time assessing and understanding the environments in which they exist and the communities they impact. I expect that more brands will turn to OOH as we move closer to the election; it is a one-of-a-kind medium that provides a safe platform to share messaging while fostering conversations and shaping a local environment. 

Most importantly, the tangible IRL impact of OOH provides a level of authenticity that amplifies voice and connects with people as they safely enjoy some much-needed time outside of their homes. 

Contact Center Should Be the Marketing Engine

Hyperlocal Device Targeting Should Be Part of Your Advertising Strategy

True hyperlocal advertising revolves around mobile location data. The intersection among time, place, device, and creative is the sweet spot that we’re aiming for here. By harnessing mobile location data, digital marketers can employ smarter audience targeting, deliver more timely and relevant ad messaging, generate more foot traffic, and measure the offline results of online marketing efforts. 

If you’re looking to add location-based advertising to your digital marketing mix, here are some effective tactics that can help you boost in-store visits.

Can a Pandemic Inflect Local Commerce Tech? Part II

What about the tech adoption accelerants happening on the supply side? Tech giants who provide marketing and operational tools for local businesses have been in hyperdrive over the past few months to roll out new Covid-era features.

Here are three areas where we’re seeing the most activity … and where we could correspondingly see the most local business evolution.